Woodspring Suites Orlando Sanford

Decent hotel

Nice clean comfortable room. Fairly new facility. The area a little shady after dark but nothing bad happened to us or our car. We wouldn't mind staying longer if we had to.

Absolutely worst front desk clerk ever !!! Keisha B rudely informed us that all rooms are sold out and there is nothing we can do to get one. Immediately we came back to our car and logged into KAYAK.com, made reservation and came back. She was surprised but had no choice but give us the room. While we were walking through the front desk she sent away another customer. I advised the guy to do the same I just did. IT LOOKS LIKE IT WORKED because I meet him leaving the hotel next morning. My only guess is that she was to busy hanging out with her boyfriend and smoking cigarettes in front of the hotel that she didn't feel like going inside and spending few minutes to check us in. It looks like she is pretty popular in that area because when we were working on our booking in our car she never went inside and even more people came to hang out with her and her boyfriend.

Horrible

Nothing really except the rooms were a decent size.

Otherwise then decent size rooms, everything else was horrible. Drugs all around the motel (inside and out). Prostitutes coming in and out with many different men throughout the week we were there. Things were broken in our room the first day we checked in. Dirty motel- someone spilled rice on the 3rd floor and was never picked up for over a whole 24hrs. Then the biggest part of the stay that pissed us off was we were told our ESA service dog and stay with us before we reserved but when we got there around 11pm they denied us to stay with my Bipolar/ADHD/Anxiety attacks daughter who needs her dog. I slept in the car the first night with the dog and found a boarding place with our vet doc for her to stay with for the week until my daughter's doctor helped us with paperwork to change our ESA service dog to a Psychological Service Dog. When I showed them this so she can stay with us as the ADA laws state they still would not let us stay there, forcing us to move to another hotel that would. This was the worst experience and horrible service I ever received from a motel/hotel and would NEVER refer anyone to stay there.