Old, dirty. Rooms unfinished. Exposed concrete, spackle, etc. Carpet peeling up.
Housekeeping lady was very friendly. The hotel was ok for a quick one night stopover, but I would rather spend more $ on a nicer stay. The room was clean and had a mini fridge which was convenient.
Checkin had a line. Bed was not very comfortable. It was adequate, but the sheets felt so rough.
Clean and comfortable
There was no service in the room. I stayed in room 114 and I didn't call the front because I was only there a night and it didn't bother me much, but my TV had "no signal" and my cell reception was non-existent.
I booked three 4-person rooms. I paid in full beforehand. When I checked out they said I had too many people in the room so charged me an extra fee. If you pay in full for 4-person rooms through Kayak they shouldn't charge you more for that, it's deceptive. Eventually it was refunded, but only because I complained, and they didn't admit to any wrongdoing. Although I can't complain about the quality of the hotel itself, I wouldn't go back because of this experience.
pictures say a thousand lies
Breakfast, penny ( management)
I was constantly lied to by the staff on company policy. The one lady rolled her eyes at me. They do not even where name tags. Its sad. I had minor request none were filled or even addressed to why the was not done. None of the equipment in the fitness room worked. Had only half of what the pic showed for weights. Will never stay there again. Dated very
Very helpful staff
The staff was very accommodating, the room(s) were clean and the bathrooms were roomier than other chains we stay in.
The first night the room we stayed in had very poor internet service. The staff offered us an ethernet cord, and when they didn't solve the problem, they moved us to another room the next day. What could have been a deal breaker turned out fine in the end.
Welcome to the Best Western Plus® Saratoga Springs! Year-round events at the Saratoga Performing Arts Center are just some of the entertainment options for guests at this Saratoga Springs hotel. For a day filled with excitement, head over to the Saratoga Racecourse and Casino to try your luck on the slots or horses. There are endless options for travelers, whether it's a lecture at Skidmore College or discovering some fine dining. Indulge in some outdoor recreation at the nearby Saratoga State Park, which is a beautiful getaway for adventure seekers. Enjoy a day out at the Saratoga Regatta/Rowing or take in the thrills of a Saratoga Horse Show. However, many guests choose to simply relax when staying at this Saratoga Springs hotel. With a convenient mini-fridge and microwave in every room along with free Wi-Fi, business and leisure travelers alike have all the comforts of home. Whether you're in town for a college graduation or a meeting with Ace Hardware Distribution, cap off your trip with a visit to the New York Ballet, just a short drive from the property. Business travelers with Global Foundries and Quad Graphics especially enjoy the warm hospitality and quality that only Best Western can provide. A prime location completes the allure. Just one mile from NY-87 and close to Amtrak downtown, it's never been easier to explore while on vacation. Shopping and recreation are minutes away, but peace and quiet are also on the daily agenda, since this Saratoga Springs hotel is in a quiet setting just on the outskirts of the city. Enjoy pillow-top mattresses and guest rooms with the latest amenities to make your stay as peaceful as possible. Our helpful staff members double as local ambassadors and are always happy to offer tips and recommendations on places to dine, shop and sightsee. Reserve a relaxing stay at Best Western Plus® Saratoga Springs! Enjoy your stay.
Based on 705 reviews
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