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|Distance to city centre||5.5 km|
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Everything basically, great place for a lazy vacation.
Nothing much to complain about.
we like the food very much. It was so tasty and diverce. All the staff were very professional and friendly. Special thanks to Seher and Fethi in the restaurant and Sultan for the housekeeping. Mr. Zafer at the reception was very kind and helpful. Also all the animation team for 2019 were so professional and creative. Thank you for your hospitality. We will gladly come back next year.
The aquapark should be more developed and renovated.
Location, selection of food, cleaning service and mini disco club were amazing. Smiley service were superb, Natia was very helpful and sensible lady. Mini club was a great help, my kids enjoys their stays and Anna was like a god send to us, she literally makes my children happy most of the time. Most of the reception staff were friendly as part of their manager.
The front desk manager was very rude, I have booked 4 rooms, he tried to give us different room with different beds, I reject it as when we booked we have selected the type of bed from booking.com I insist to get exactly what I have chosen and paid for, Mr. Yassin finally agreed to provide what I want. Later, Mr.Yassin who was the manager, tried his best to charge me for an extra child, we have spend the first two days of our staying arguing with this manager. Finally, I said I am going to make a complain, you should contact booking.com, we have been in contact with one of the customer service of booking.com but still he insist to charge us. I was so sure that I have paid the right amounts for the right persons so I refused to pay. I told him to check again as I have booked 4 rooms, he said if you are not happy I can book you another hotel( which is very very rude), I asked him again go and check if I have to pay extra or not, he said ok. Next day, he said you don’t have to pay extra, it was our mistake without even saying sorry. I would love to go back to Otium but will never because of that behaviour. I pay money to enjoy my holiday not to have argument. Another problem was with the shop owner who was selling bags and clothes just near the spa, he came to me while I was talking to my mom by Kurdish language, he asked me where are you from and I said Kurdistan, straight away his face turned red and he said you shouldn’t say that, there is no such a place like Kurdistan meanwhile most of the catering staff were Kurdish and very friendly with us.
Every thing was excellent but only problem was the staff many of them are not kind,for example they servise your drink you say thanks they dont talk to you.
Food was wonderful. Sea was clean and the beach was silky sand. It was a wonderful experience for us...
I can not find and bad issue...It was a wonderful experience...
Nestled on the beach, this Side property is within 6 mi (10 km) of Side East Beach, Side West Beach, and Side Harbor. Manavgat Falls and Side Agora are also within 6 mi (10 km).
based on 1,679 reviews
Things to Know
- Friendly service
- Clean rooms
- Pleasant hotel grounds
- Recreation staff is nice
Policies vary by room type and provider.
Reviews about Otium Hotel Seven Seas
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