Hotels near Spirit Xpress West Camp

Pros: This was an older plane with no upgrades including no Internet and the very small poor quality Monitors in the back of the seat in front of each passenger. The seats were very uncomfortable. The transfer in Vancouver after customs involved going outside in the cold to and from the bus. There was no warning. The customs area red jacketed help personnel told us that it was just as fast to go throught the general customs are instead of using our Nexus cards and this turned out to take forever. So very disappointing.

Cons: Better communication at all levels. Remember that the overall strength of a chain is only as strong as its weakest link and this trip had many weak links for us making it a challenge.

Cons: the boarding process was chaotic. not enough time was allowed for zone 1 passengers. the plane was old. the inflight entertainment didn’t work. the crew was friendly though. there was no hot food but the cold selections were ok. i would expect a much better customer experience for business class passengers.

Cons: no food available to be purchased. we left almost 2 hours later than scheduled and were very hungry.

Cons: Flight delayed I missed my driver

Pros: left on time and arrived on time

Pros: Crew Entertainment

Cons: Complement snacks

Cons: Nothing

Pros: They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment

Cons: Get our bags to us in the morning

Pros: That it arrived eventually without crashing

Cons: Boarding. Sitting on a tarmac in hot stuffy plane for 40 min is not why I was looking for

Cons: One of the crew at the airplane was really rude was a Male. He needs be more sensitive with special needs passengers.

Cons: I’m tall. And there is no room to put my legs or my arms.

Pros: Nothing

Cons: They should tell about why they are postponing the flights constantly. Just a flight delayed 4 times and no explanation.

Pros: The first flight had built in video screens.

Cons: But video screens in all aircraft.

Cons: Cancel my flight

Pros: There was nothing I liked. The plane was an hour late and nearly missed my connection.

Cons: Check in problems with precheck. There seems to be a consistent issue with seeing our precheck on our boarding pass. This has happened twice. Otherwise good overall. Time to fix the problem