|"The breakfast was very good."||(in 23 reviews)|
|"Desk staff professional and friendly"||(in 32 reviews)|
|"Long ride to ferry to Manhattan."||(in 6 reviews)|
|"No counter space in bathroom"||(in 7 reviews)|
|"Area was too commercial."||(in 9 reviews)|
Nothing at all this place is a 0/10
That night was 6 degrees so cold the heating did not work Went to the desk complaining they offered to switch rooms for me and the other room as well didn''t have working heat. All I got was sorry Which did nothing this place is 0/10
Renovating everything at once, room heater broken, smoked out room and set off smoke detector. Phone didn't work, plugs wouldn't stay in worn out outlets and sparked. Found out central alarm disabled when I walked down to lobby. Not ready for custome
The cheap cost and the free shuttle bus service to the ferry which takes 40-45 minutes in traffic.
The hotel is under construction so I did not get to use the gym, laundry or vending machines. Due to the cheap cost it attracts some undesirable guests. The drawer cabinets were broken. The hallways and room smelled very musty all day.
Pretty much nothing
1-Breakfast horrible 2- shuttle service complete joke. Left us waiting at the ferry terminal with no return ride . Claimed vehicle had a flat tire but never called us to let us know. Told us to take a city bus back to hotel through a very shady area
Pretty much all. Construction no excuse.
The room was adequate, a bit on the small side. The included breakfast was fabulous.
under renovation so nowhere to eat breakfast
Proximity to Wagner College and Ferry
The room was dusty, there was hair in the bed under covers, there was little ventilation in the room, when we took showers the whole room felt damp all week, the breakfast was not good and the bathroom wreaked of urine. It reminded me of a port-a-potty.
Rooms are small and not very clean
Very little for breakfast. Datted carpets. Rooms need to be painted. Door hard to open.
Stayed at that hotel before was a lot better. And also comfort inn. There were a lot better.
Quiet location; decent breakfast. 20-25 min to the ferry. The free ferry ride to and from NYC was a treat every time.
Small room; fitness center and breakfast room were being renovated so we were directed to an adjacent property.
The staff is very professional and friendly...The bed is so comfortable and the rooms are neat and clean
Lack of communication...This is the 3rd time that I have stayed at the hotel...Each time I get a late check out at 1pm...All 3 times the front desk calls at 1130am and the maid knocks on the door at 12pm to ask do I have a late check out...
Experience the quaint borough of NYC, & unwind from the fast-paced thrills of Manhattan by staying in Staten Island. You can benefit from the best of both worlds thanks to the Holiday Inn Express® Staten Island West hotel's incredible location. Nearby, 11 miles from Newark International Airport & 26 miles from Manhattan, these accommodations are simply ideal. The island offers a free ferry to southern Manhattan, 11 miles from the hotel. The island also offers local buses to lead you on your discoveries within the island & Big Apple. Take the ferry to explore Manhattan, and become mesmerized by the stunning views of the Statue of Liberty. Relax in the local area, Staten Island has recently modernized the shopping mall that is only 4 miles away from the hotel, featuring the latest restaurants & trending retail stores. Enjoy the gardens & museums at Snug Harbor's Cultural Center or visit the Historic Richmond Town for some remarkable facts about our charming island. Need a kid’s day, visit the SI Zoo or plan a trip to the nearby Dave & Buster's. Relax in our comfy guest rooms. In the morning, waiting for you in our renovated Great Room will be hot & cold free breakfast, so pile on your plate. If you’re running behind, grab our breakfast to-go bags. Chill out in our lounge & grab a cup of freshly brewed coffee or tea. Use our business center & free Wi-Fi for all your business matters. Our location is most ideal & our caring team will make every experience memorable.
Based on 308 reviews
Policies vary by room type and provider.
|Newark - Liberty International||12.1 km|