Upon our arrival and check in, we were assigned a room on the fifth floor. Having brought a number of items for family members, we needed to unload our vehicle as the Motel is located in a high crime area; full of abandoned buildings which previously housed Night Clubs, Pubs, Movie Theaters, Restaurants, and Strip Malls. I went in search of a luggage cart to speed and easy the task. Not finding any in the area of the elevator, I returned to the lobby and asked the front desk attendant where they stored them. I was informed they could be anywhere in the Hotel. After searching seven floors, I finally found one outside in the parking area. It was the one, and only one for the entire Hotel. Next problem we encountered was when I flushed the stool in the bathroom and water sprayed out from between where the tank sets on the bowl. I notified the front desk of the problem, and following repeated notifications to the front desk of the leak, it was repaired on the fourth day of our stay. During our stay, the fire alarm went off three times resulting in our evacuating the Hotel down five flights. The Hotel was undergoing major repairs due to the roof leaking and major water damage to dry wall in many areas of the Hotel. There Elevators move at the speed of stillness. They are hydraulic and jerk and bump you around as the hydraulic cylinders expand or collapse. The elevator by the lobby broke on the weekend, and all seven floors were reduced to one Elevator serving the entire population. The quality of the Continental Breakfast was very poor and second rate. We went out for breakfast after the first morning. The Hotel’s lack of concern for the well being and safety of their guests is a big issue. All you heard was guests talking about how bad things were with the Hotel and staff.
The La Quinta Inn & Suites Santa Clarita - Stevenson Ranch has been awarded the 2018 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years. The La Quinta Inn & Suites Valencia, California is 4 minutes from Six Flags Magic Mountain, within 30 minutes of the excitement of LA and Hollywood, and only 45 minutes from the Pacific coast. With modern amenities such as free wireless high-speed Internet access and a delicious Free Bright Side BreakfastTM that includes eggs and sausage, the 100% non-smoking La Quinta Inn & Suites Santa Clarita - Valencia will satisfy your every need. This immaculate four-story hotel is located only 4-miles from Princess Cruises, just south of downtown Santa Clarita, and only 32 miles from downtown Los Angeles. In addition to free wireless high-speed Internet access, each spacious guest room also features a microwave, refrigerator, coffee maker, hairdryer, iron with ironing board, and more. Stay fit in the convenient onsite fitness center or relax in our sparkling outdoor swimming pool.
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