The hotel is very basic, the rooms are small and there is no lift or restaurant. The internet connection is unreliable and the location is not the best, either. But it's inexpensive and available when others aren't.
Hotel was a very good price and offered comfortable small clean rooms. Not too far from the city center and staff was very helpful and friendly.
The room was very clean and there was free wi-fi.
Unfortunately, the wi-fi did not work all the time. But this is not the major weak point: that is the location of the hotel. It is claimed to be close to the railway station - it is actually 4 bus stops away. Far from the city centre and from Parliament. Probably OK if you come to Strasbourg by car...
The staffs are very friendly and helpful. It gives very comfortable staying. The room is great (clean, space, big bathroom and that Wifi!). Good big breakfast too. Far from noisy, nice sleep!
It has no water cooker in the room. As I used to drinking tea before sleep, I miss it.
Our stay was comfortable, the staff were great, the price reasonable, the location good; but at those prices the space and quality of the room were standard or less.
The rooms were pretty small but at hte prices, I am not complaining.
receptioninsts do not speak neither English, nor German (which is awesome for Elsas)
the hotel is in a nice and quiet place, not far from the center and it' nice
One receptionist spoke English. She was very helpful in directing us to buses, etc.
Would have liked a lift. The staff that did not speak English were not very polite.
guiet neighbourhood,free parking
The fact we arrived very late and reception was closed but they informed us by notice which room we were in and they had pre-notified us of the access code to get into the hotel
The internet service did not function well. I could get onto the Internet but my mail service would not work. I went to another hotel and it worked first time.
With a stay at Arc en Ciel in Strasbourg, you'll be within a 10-minute drive of Vodou Museum and Iceberg Ice Rink. Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Policies vary by room type and provider.