Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya 60264, Indonesia
+62 315 623 000

Cheapest
rate per night

9.0

Excellent
based on 14,254 reviews
Mercure Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Travelocity C$ 52
Priceline C$ 57
TripAdvisor C$ 65
Travelocity
Priceline
TripAdvisor

Good to know

Distance to city centre 3.9 km
Location rating 7.9

Rooms

Check-in
Check-out

Superior Rooms

C$ 52+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Queen bed
C$ 52 per night
IMAGE
Unknown
C$ 57 per night

Reviews

Pros

Cons

Traveller rating

21
44
9
3
0

Time of year

Traveller type

Show reviews that mention

+
bed is comfortable in 6 reviews
breakfast has a good in 24 reviews
change room in 50 reviews
fan on my room in 8 reviews
good service in 27 reviews
great breakfast in 22 reviews
great location in 32 reviews
hotel room in 71 reviews
idr in 1 review
long time in 7 reviews
staff are nice in 50 reviews
surabaya in 3 reviews
swimming pool in 10 reviews
toiletries bag in 2 reviews
  • Good
    Aug. 2019
    7.5

    My room was smell like a cigarette, but they were very helpful to accommodate my request to remove the smell from my room and they did a good work.

  • Good
    Jul. 2019
    6.7

    cannot get two keycard for twin sharing room is under standard service

  • Good
    Jul. 2019
    7.9

    Spa facilities are good and the food also.

    Wedding taking place right outside the elevator on the 2nd floor where our rooms were. Had to almost walk throught it. Rooms are not soundproof, we could hear all the noise from the pool.

  • Good
    Jul. 2019
    7.9

    room is very comfortable and meet our expectation, breakfast at here has many optional from Indonesian food till the western choices, the staff really support and give us a pleasant time

    the water color not quite right and the air conditioner in our room is centralized so we must choose one temperature for every room we living

  • Excellent
    Jul. 2019
    8.3

    My room is very clean and comfy. Staffs were helpful when I had several problems with the shower and internet.

    Seems like the drain in our shower is a little bit blocked and some water spilled to the toilet area during shower.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 14,254 reviews

9.3

Service

9.1

Food

6.8

WiFi

6.2

Comfort

Things to Know

  • Clean rooms
  • Professional service
  • Friendly atmosphere
  • Friendly service

Check in

2:00 PM

Check out

1:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Babysitting or child care
Business centre
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Elevator
Massage
Library
Laundry facilities
Child pool
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Wedding services
Fireplace
Cable or satellite TV

Photos

Mercure Surabaya - Surabaya - Building All Photos (47)
Mercure Surabaya - Surabaya - Banquet hall Banquets (1)
Mercure Surabaya - Surabaya - Bedroom Bedroom (17)
Mercure Surabaya - Surabaya - Building Building (2)
Mercure Surabaya - Surabaya - Gym Gym (2)

Location

Most Popular Landmarks

  • Mpu Tantular Museum 1.3 km
  • Surabaya Zoo 1.6 km
  • Surabaya Town Square 1.7 km
  • Sharp Bamboo Monument 1.7 km
  • Joko Dolog Statue 2.1 km
  • Grahadi 2.2 km

Surabaya Travel Guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 11.9 km
Malang 71.6 km

Nearby hotels

Closest

8.6 Excellent (3,746 reviews)
0.29 km
C$ 37+
8.6 Excellent (2,685 reviews)
0.49 km
C$ 28+
8.8 Excellent (4,188 reviews)
0.6 km
C$ 41+

Cheapest

7.8 Good (401 reviews)
1.46 km
C$ 11+
8.5 Excellent (4,905 reviews)
1.2 km
C$ 20+
8.6 Excellent (1,207 reviews)
0.9 km
C$ 22+

Most recommended

9.3 Excellent (4,833 reviews)
1.15 km
C$ 85+
9 Excellent (5,857 reviews)
1.5 km
C$ 63+
9 Excellent (5,776 reviews)
1.54 km
C$ 47+