Novotel Surabaya - Hotel & Suites
Jalan Ngagel No 173-175, Surabaya 60246, Indonesia
+62 315 018 900
Cheapest
rate per night
8.0
Excellent
based on 363 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | C$ 47 |
| Nusatrip.com | C$ 51 |
| KAYAK | C$ 51 |
Good to know
Value for money |
7.7 |
|---|---|
Distance to city centre |
5.3 km |
Location rating |
7.8 |
Nearest Airport |
Surabaya Juanda |
Distance to airport |
10.4 km |
Rooms
Superior Rooms
C$ 47+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 47
King bed
C$ 51
Unknown
C$ 51
Unknown
C$ 55
Unknown
C$ 55
King bed
C$ 57
Unknown
C$ 58
Reviews
Pros
| "Warm and helpful staff." | (in 24 reviews) |
|---|---|
| "Very nice swimming pool." | (in 46 reviews) |
| "Beautiful bathroom and quiet room" | (in 34 reviews) |
Cons
| "Bed sheet dirty with blood stain in room 210." | (in 3 reviews) |
|---|---|
| "Four star hotel six star services" | (in 18 reviews) |
| "The hotel looks dated and different from the picture from booking.com." | (in 5 reviews) |
Traveller rating
83
78
31
7
1
Time of year
Traveller type
Show reviews that mention
+
-
GoodSep. 20106.3
Hotel location is near central of the city so we can go to there within 10 minutes
I'm just suggest to make your hotel sign little bit bigger.
-
OkaySep. 20105.7
Nice and cozy hotel especially for non-smoking floor.
Hotel furniture need refurbishment such as coaches on lobby (dull, teared). We check in on 3pm and the house keeping didnot provide us with bath towels. Although problem settles within 30 minutes after reporting to front office, but it doesn't seems as appropriate service for 4 star hotels.
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About
Overview
With a stay at Novotel Surabaya Hotel & Suites in Surabaya (Wonokromo), you'll be within a 10-minute drive of Surabaya Zoo and Royal Plaza Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotels.com
Features
8.0 Excellent
based on 363 reviews
7.9
Cleanliness
8.2
Comfort
8.4
Staff
7.9
Value for money
Check in |
2:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Spa and wellness centre
Wedding services
ATM on-site
Free Wi-Fi
Electric kettle
Babysitting or child care
Business centre
Outdoor tennis
Car rental
Non-smoking rooms available
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Disabled Access
Fax/photocopying
Family rooms
Beach towels
Linens
Concierge service
Towels
Safety deposit box
Currency exchange on-site
Grill
Seating area
Laundry facilities
Elevator
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Free toiletries
Garden view
Room service
Shower
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
Sofa
Sofa bed
Balcony
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Kids' club
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Safe
Sauna
Airport shuttle (surcharge)
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Free parking
Picnic area
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Desk
Coffee shop
Private bathroom
Garden
Wardrobe or closet
24hr front desk
Designated smoking area
Private parking
Storage available
FAQs when booking at Novotel Surabaya - Hotel & Suites
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Location
Most Popular Landmarks
- Mpu Tantular Museum 0.5 km
- Surabaya Zoo 0.6 km
- Surabaya Town Square 1.3 km
- Royal Plaza Surabaya 1.7 km
- Sharp Bamboo Monument 3.1 km
- Monumen Kapal Selam 3.5 km
Surabaya Travel Guide
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