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61-101 Phillip Street, Sydney, NSW
0.7 km from
This hotel was comfortable and elegant. Staying over new years they gave us free champagne. However parking was overpriced for what we paid for the hotel.
There were loud noises in the morning from the room above and when I called the front desk on multiple occasions I couldn't get an answer, then received a rude explanation that it would be investigated but the noise contributed. After a $2,000 stay, I left a file and was charged to have it mailed to me. I wouldn't recommend the hotel for ease of stay, but it is clean.
The Customer Service provided.
Great hotel location affording some rooms great views. Excellent bathrooms, comfortable beds. Lots of people obviously love it - maybe it helps if you upgrade to the Horizons Club, though I don't see why you should have to, especially as these rates not always on offer. Reception shambolic: no welcome, no porter, no offer of help with bags, no offer to join loyalty programme, told me the Shangri-La in Singapore is tired and needs updating! No apology for not correctly processing reservation. Horrible view of motorway toll booths. Annoying things in the bedroom like unplugged lamps, missing glasses, grubby hotel directory. Food and beverage not good. Saturday night the locals all book up the top floor restaurant and fill up the adjacent bar. Reserve days in advance or you have no chance. For a drink this leaves the Lobby Bar. Neon-lit chilled food cabinet, no music, no atmosphere, bright lighting. Nasty. Only available food outlet The Cafe. Horrible buffet. Dreadful, expensive, over-rated.
Ubication, attention, and very confortable The beds too soft
Hotel staff were very helpful with any personal requests Everything came at a cost including the drinking water
Extra attention. They need to replace the little ottoman in the room with a 2nd chair. The king size pillows are too long and too heavy.
Bellmen were good, pillows Received worst room imagined. Low floor, dirty windows, bad views, receptionist lied about restaurant open at 10PM, Burger cost $30 plus tip, water in room was $10, room was expensive at about $300/night, no loyalty program with airlines except Qantas, shower was open with no door, no microwave, no real conveniences, small room.
We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again!
We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again! bed is old, sags in middle. Room is old, needs a refurb. "Atrium" means no view at all.
Fabulous location Amazing staff Unbelievably GREAT views Close to everything including public transportation Rooms not cleaned every day
Right in the heart of Circular Quay. Walking distance to Opera House and plenty of restaurants. It was under construction while we were there. Was not made aware of the extent of the construction. Elevators were slow and aggravating. Was there a week and never got to know any of the staff.
The men at the concierge went above and beyond to help us. I truly appreciate everything they did to make our stay pleasurable.
Continuous hot water The pricing for 'room service' I find to be quite over priced and the service in the breakfast cafe area is very slow.
I loved the decore, very welcoming, just lovely
Staff was very friendly and helpful and rom comfortable except for noise. Hotel can be quite noisy. We were on 5th floor and still heard music from a bar. Also, heard noise from a party on our floor.
wifi location and bed disabled bathroom
Modern look, location, free wifi Poor food choices, no lounge, no outside calling, very small rooms, no room service, less than attentive staff, windows don't open. You may want to ask for a room that does not look out on the atrium. Guests in those rooms have to keep their room-darkening shades down or everyone getting off the elevator will look across at them lying on their bed.
Staff, rooms facilities were excellent and I would recommend this hotel to family and friends.
convenient location housekeeping staff knocking at 9am on the day of check out?!
It's central City location and the helpfulness of the staff
The studio was very confortable and big. The location in the city heart Specific location: Husking pl is a very ugly little street.