Staff was great, friendly.
BUGS!!! Very old feel to the entire building and rooms. Worried we may have brought home a few critters.....
It was OK
Room was comfortable and clean
1) being locked out of our room by Best Western staff because they needed us to change rooms AFTER WE HAD CHECKED IN AND MOVED INTO THE ROOM. 2) being told that the new room was an upgrade when it was actually the room across from the motel laundry area and otherwise no different than the room we initially moved our things into
Staff is friendly and helpful.
Breakfast area was sticky everywhere, but that wasn't really the fault of the hotel - just messy people. Bed was hard as a rock this time, during previous visits they were not so firm. The bathroom has trouble drying out.
The location was not as convenient as I had in mind
great Value! Close to the airport
Price, clean + free breakfast
Facility needs update... L
Spacious and breakfast buffet.
The staff was friendly, breakfast was good, and the hotel itself was lovely. I stayed in the King executive suite. Really enjoyed my stay.
Excellent airport hotel option!
The accommodations offered were great! Early breakfast with great, healthy options. Excellent friendly, helpful staff! Quick shuttle service to the airport. Excellent area to kill time between overnight flights (mall, restaurants). Great in room dining options via delivery. Comfortable, clean, safe environment.
It is located close to the mall and restaurant. It was okay for a night stay.
Welcome to Best Western Plus Tempe by the Mall! Located in Tempe, Arizona, our property has everything guests need for a relaxing stay, including free 24-hour airport shuttle services. A free hot breakfast greets guests daily and features hot waffles, favorite fruits and pastries, a cereal bar and yogurt selection. Cold juice and 100% Arabica coffee complete the meal. The location of our Tempe hotel, near shopping, the freeway and Phoenix Sky Harbor International Airport, makes us a popular choice for leisure or business travelers. The spacious, cool rooms that are peacefully quiet help guests easily and quickly take care of business. If you are in town for business, our ample meeting space is yours. Employees of Honeywell, University of Phoenix and Arizona State University often stay with us. Students, professors, faculty and their families also choose our Tempe hotel when in town for special events such as graduation or homecoming. We offer CLC corporate lodging and are just minutes from the universities and major businesses. Our hotel has great TripAdvisor ratings and a friendly staff. We're professional and always go out of our way to ensure your trip is as pleasant as possible. Many of our guests are from Mexico and in town for the great shopping. Whether you're from across the border, here for move-in weekend or just vacationing in the area, depend on us to provide you with the best stay possible. We're close to ASU and Arizona Mills Mall. The Phoenix Premium Outlet Mall is a popular stop, and many of our Tempe hotel guests are in the area for the great deals available. Spring training also takes place nearby, and our property is suited to groups and teams. No matter what brings you to Tempe, you deserve an unbeatable location and value during your stay. Count on us to provide that and much more. Reserve your next stay at Best Western Plus Tempe by the Mall for a cool, relaxing trip! Enjoy your stay. Newly remodeled with a brand new management team. We are thrilled to announce our hotel transformation is complete. Among these changes are guest rooms, breakfast area, lobby and hallways. We look forward to you experiencing our fresh new look.
Based on 1,235 reviews
Value for money
Bar and Beverages
Policies vary by room type and provider.