Hotels near Terrain Race - Fort Worth - FREE

Cons: Why do we accept this humiliation from AA, they charge for breading inside the plane, they don't give anything nice to eat or drink, and the tickets are more expensive than others. You know why?, Because we are stupid

Pros: Good seats, comfortable w headrest adjustable

Pros: Everything was clean and new feeling

Cons: Food on offer was uninspiring.

Cons: Bumped from first class to coach.

Cons: Hello, I just needed to voice my dissatisfaction with this fight. I’m not sure if every Westjet flight I was lucky and had amazing crew members or if the staff on this flight was having a bad flight. Our flight was delayed by 75min. The flight crew did not attend to any requests from the customers for the 75min we were on the tarmac. I asked for headphones and the crew member look agitated I asked made a remark about how nobody buys them so she didn’t know how much they are. She said she would come back with the price, and did not. I had to wait for the beverage cart and then order them again. Then I asked for an additional can of ginger ale. The gentleman said he’ll need to come back (as he was cleaning the garbage). He never came back. I had to hit the assistance button again and got the original woman. Once again agitated and when I asked she said to wait for the beverage cart again. After another 10-15min they started the beverage service again. On previous flights there were delays, shorter like 30min westjet crew members gave free headphones. And those are the kind of experiences I’ve come to expect from westjet. Not the free aspect but flight crew that care about the customers. The entire crew on this flight was agitated and annoyed from boarding and it definitely showed. Small things like even a smile or even sorry everyone, would’ve gone a long way. But when the crew doesn’t care the flight gets 10x longer, and when the flight is already delayed by 25% of the flight duration it comes to a point where you’re counting down the seconds to get out. The delay was unfortunate and out of the control of the company and crew but that doesn’t mean the crew couldn’t still make it into a memorable experience for the guests.

Cons: Provide entertainment. Seats and legroom seem to get smaller every year

Pros: Quick smooth flight. We even landed early. No delays no problems. I even had seated in an empty row

Pros: Politeness, dedicated and professional.

Cons: I can't see what, it was all good.

Pros: There were only snacks, no setback entertainment

Cons: Add a meal and seatback entertainment

Cons: Basic Economy options for carry-on confusing/not clear. Surprise charge of $110.00 once we got to the airport. Airline specified on website that a full sized carry on was not allowed. We were under the impression that meant a personal item (second personal item) was allowed as that is not a full sized carry-on. Confusing language! Airport personnel were entirely unforgiving. Basic Economy is a tactic to attract customer at low price but with substantially subpar options.

Pros: crew efficient, cabin clean

Cons: Little planes need an interior restoration to make them look better.

Pros: The crew was very kind.

Cons: Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane.

Pros: Crew was good. Seat uncomfortable and hard.

Pros: See previous comments

Cons: See previous comments

Pros: Very nice people and helpful. Good attitude

Cons: Board was a bit disorganized and took much longer than I am used to even on full planes