Reviews for Thrifty in New Orleans
- All reviews 100%
14 Aug 2017
Pros: Car was fine. Staff were very friendly (they don't set the crazy rates).
Cons: The line and service was slow - took 30 minutes with only 6 people in front of us. Had to pay additional daily rate for additional driver who is a spouse (never been charged by any rental company before for that). Paid for insurance which was more than the rental. I'd never rent from Thrifty again no matter what the deal was. It went from a simple $107 charge to almost $400 with all the fees. Not a happy customer. Also it feels like a hundred miles from the terminal in that ghastly heat to get to the car rental, especially with luggage.
1 Aug 2017
Cons: I was very disappointed with there service and the car. I had the car less than 10 hours and the check engine light came on along with a flat tire. While I know they are 2 separate issues if both happened it says to my the car was not properly inspected before being sent out. I rented in New Orleans and the car had Minnesota tags. The staff was rude when I questioned why I had to pay $55 for a tire that had no visible damage. All I was told in a rude tone was "Guess you should have gotten our insurance." It was my first rental and last rental with Thrifty!
16 Jul 2017
Pros: Car worked for the short period we needed it; car was cleaned quickly when we arrived and Dollar was able to provide the vehicle we needed.
Cons: Sparse options of vehicles on the lot; shuttle ride to/from the airport; not having a direct line to the local service desk and getting the runaround by the 800 person when we needed a quick call to the shuttle driver to retrieve a backpack left behind.
11 Jul 2017
Everything was great
Pros: Efficient pickup and dropoff, friendly and helpful staff.