Book Thrifty car rentals in Newport Beach

Reviews for Thrifty in Newport Beach

Recent reviews

Traveler rating

Excellent

41

Good

16

Okay

14

Mediocre

13

Poor

0

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car was cleanper day

get the carcar smelled

car availablepick up and drop

friendly staffcar was dirty

great pricenever rent

customer service

2.0

Cons:The rudest and least sincere service ive ever received. I’ll not be using this service again and I will share my experience over social media.Reviewed 16 Jun. 2021

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8.0

Pros:Staff was friendly and helpfulCons:Long wait, cat I needed wasn't available for another hour but they were able to substitute with a different model.Reviewed 8 Jun. 2021

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2.0

Pros:nice upgrade on carCons:waited 1 hr for our car...unacceptableReviewed 27 Apr. 2021

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4.0

Cons:Pickup was very cumbersome. Why do I have to re-give all the same address/phone number/credit card details over the counter that I gave when I made the reservation? The system should have all my details. Just give me the keys. It shouldn't take 15 minutes of back and forth to check each person in. The line to wait at the counter was longer than the flight to Orange County was!Reviewed 27 Apr. 2021

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4.0

Pros:Staff was great at pick up and dropoffCons:The quality of the vehicle. Given a vehicle with a big dent in the door. Purchased the package that I could choose my own vehicle only to find out I needed to pay an upgrade for a mustang if I wanted. I will not use the choose your vehicle option because I did not get to choose .Reviewed 16 Apr. 2021

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6.0

Pros:staff was ok...drop off was great.Cons:They did not have my car ready when I got there..They gave me a car with 58,000 miles on it...Reviewed 15 Apr. 2021

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10.0

Pros:The staff was very friendly at the Orange County airport. The pick-up was super easy and fast with no wait time. I did get there early and they were able to adjust my pick-up time accordingly.Cons:I noticed all the employees were Spanish and weren't fluent in English. The staff member that was helping me out had a little trouble understanding my English but I didn't think it was a problem.Reviewed 1 Apr. 2021

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2.0

Pros:Nothing didn’t pick up the car.Cons:Better customer serviceReviewed 14 Mar. 2021

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6.0

Pros:Fast checkoutCons:The car was old and it smelled like smoke and fragrance. All my clothes and suitcase smelled the same after being in the car.Reviewed 8 Feb. 2021

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10.0

Pros:Friendly staffCons:Better rates for long term car rentals.Reviewed 4 Jan. 2021

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10.0

Pros:Great car, great price.Reviewed 31 Dec. 2020

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10.0

Pros:Easy pick up and drop off.Reviewed 6 Dec. 2020

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• 8.1 /10Hertz Car Rentals at Newport Beach

• Has the Thrifty rental car policy in Newport Beach changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• What is the most popular rental car from Thrifty in Newport Beach?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Thrifty in Newport Beach.

• How many car rental locations does Thrifty have in Newport Beach?

  Thrifty has 1 rental location in Newport Beach. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes