Overview

InterContinental Ana Tokyo
Best Room Service

1-12-33 Akasaka Minato-ku, Tokyo 107-0052, Japan
+81 800 863 7818

C$ 365+

Overall guest ratings

8.3/10 Excellent
based on 2,722 reviews

Review highlights

  • 9.0
  • 8.8
  • 6.4
  • 6.2

Good to Know

  • Professional service
  • Good accessibility by car

Nearby

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    About

    The ANA InterContinental® Tokyo hotel has a prime central location near the iconic Tokyo Tower and the upmarket shopping district of Ginza. From French fine dining to premium steaks, our restaurants are second to none, and we also have dedicated champagne, whisky and cocktail bars. You can shop for antiques or the latest fashions in our shopping complex. Our extensive business facilities include a glamorous ballroom, and we also have a gym, an outdoor summer pool and a luxurious spa.

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    InterContinental

    Amenities

    • Wi-Fi
    • Fitness centre
    • Accessible
    • ATM on-site
    • Business centre
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    based on 2,722 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Location is great."
      9.4 "Near to public transport, according to 94%."
      9.0 "Easily accessible by car, said 90%."
      7.8 "78% liked the proximity to shopping."
      8.2 "82% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
      9.6 "Good access to the airport, said 96%."
      7.7 "77% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Food is delicious."
      9.7 "97% loved the menu selection."
      8.4 "Yummy desserts, said 84%."
      9.4 "94% enjoyed the side dishes."
      7.1 "Beef and steak dishes were excellent, according to 71%."
      8.6 "86% enjoyed the snacks that were offered."
    • 7.9 "Good bar."
      8.4 "Delicious alcoholic drinks, according to 84%."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      8.8 "88% were happy with the room service."
      10.0 "100% said the recreation staff was great."
    • 6.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.2 "Vibe was decent."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      5.7 "Only 57% thought the furniture was functional."
    • 5.3 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.2 "Average value."
      5.6 "Breakfast prices were ok, according to 56%."
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    Overall Rating

    8.2 Excellent
    based on 1,007 reviews
    • 9.1 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      7.8 "78% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
    • 8.6 "Food is delicious."
      9.7 "97% loved the menu selection."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
    • 6.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
      5.4 "Only 54% said rooms were clean enough."
      5.5 "Only 55% thought the furniture was functional."
    • 6.0 "Vibe was decent."
    • 5.7 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Value below average."
      4.0 "The price was too high for 60%."
    • 4.5 "Internet is poor."
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    Overall Rating

    7.9 Good
    based on 898 reviews
    • 8.8 "Breakfast is good."
    • 8.6 "Location is great."
      9.4 "Near to public transport, according to 94%."
      9.1 "Easily accessible by car, said 91%."
      8.1 "81% liked the proximity to shopping."
    • 8.3 "Food is delicious."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.0 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Vibe was decent."
    • 4.7 "Value below average."
      4.1 "59% thought it was overpriced."
      3.5 "The price was too high for 65%."
    • 4.7 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.1 "79% criticized the small bathroom."
    • 4.7 "Rooms are not good."
      4.0 "60% said rooms were small."
      1.2 "For 88%, the rooms looked old."
      3.2 "68% complained about the bathroom."
      2.1 "79% criticized the small bathroom."
    • 4.7 "Internet is poor."
      4.1 "59% thought it was overpriced."
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    Overall Rating

    8.8 Excellent
    based on 408 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      9.2 "Easily accessible by car, said 92%."
      9.5 "Near to public transport, according to 95%."
    • 8.5 "Food is delicious."
    • 8.2 "Great service."
      9.0 "90% thought the service was very professional."
      8.6 "86% found the staff to be very friendly."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 6.7 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.0 "Vibe was decent."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Average value."
    • 5.0 "Average comfort."
      4.5 "55% said rooms were small."
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    Overall Rating

    8.2 Excellent
    based on 408 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      9.3 "Near to public transport, according to 93%."
    • 8.4 "Food is delicious."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.3 "Good amenities."
      7.2 "72% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.8 "Vibe was decent."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Value below average."
    • 4.5 "Internet is poor."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to Know
    "Professional service"
    "Good accessibility by car"
    data provided by TrustYou

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