NH Venezia Laguna Palace

Les chambres spacieuses

Les équipes de l'hôtel au niveau de la réception sont trops jeunes inexpérimentés... La décoration des chambres est un désastre une faute de goût monumental.

the ONLY thing good about this hotel is that it is close to the airport and that is was somewhat reasonable.

this hotel/convention center has an extremely odd layout.....it is not customer friendly. We checked into the wrong side of the building and then had to drag all our luggage without any assistance to another building where we did not even know where the entrance was. The staff seemed very disinterested in helping us. We seemed a "bother" to them.The hotel desk said that breakfast was served until 11 am and got there at 10:40 and were yelled at as we entered the dining hall by the staff that breakfast was over at 10:30 and there was no other options.The hotel has the appearance of a new and modern facility but is totally soul-less with the rooms appearing to have been decorated with no comfort thought!

Breakfast was not bad, free parking near hotel

No room service, wi fi for 10 euro per day, windows are dirty, it is to poor room for 4* hotel, first night we had few towels and other bathroom accessories (for one person in two bad room), hotel looks like a shopping center where hotel rooms are made instead of store,

external facade of the building and marina (for boats), underground car park

air-condition problems, room not clean, hotel looks as new but is very used, very dirty windows, very big noice wehn the doors for room must be open (access card mechanism)

hotel bien placé qui manque juste un peu de personnalité. bon rapport qualité/prix.

We stayed at Building "B" as cheaper side for 2 nights. They don't have enough equipment and service at their room in spite of 4 stars. Especially, I don't recommend family with little baby need to have milk this hotel. Because there were nothing to have hot water and they did't bring it to us. And we have to move to venezia just by land, not sea.

Aucun service : ni bar, ni mini bar, ni restaurant dans le bâtiment où nous avons été envoyé. Un hébergement de nuit sans vie, ni charme, ni services.Pas le niveau d'un hotel 4 étoiles.

very little

they had no record of my reservation; given a room, it had no air conditioning till the morning of our grateful departure;