NO HOT WATER!!!!!
The staff/owner is extremely rude... left hotel early because of his mistake & unwillingness to let me dress before talking or paying for his mistake of not charging me for my full stay. No air conditioning in room, window was broken, dirty bathroom.
The ac was working very well, the tv was new(the only thing new) and had direct tv. Everything else was outdated and the phone didn't work.
The phone didn't work, I had to go downstairs to the front desk to ask for the wifi password. The bathroom had stains in the tub and the water wouldn't shut off completely.
Distance to where I needed to go.
Had to pay for ice machine, no closet to hang cloths, poor location kinda scary for a single female. WiFi wasn't working until 10 PM. Not their fault but still. Free breakfast was only coffee. Don't drink coffee. No coffee in room for those who do.
It's being improved. It's a family owned place and you can tell that the owners are trying to make improvements. My family that lives in the area said that it has previously had a bit of a bad reputation. I saw that they had good customer service.
Some of the bad element are still around. We need a better view outside the window! Perhaps some shrubbery? No place yet to hang clothes. The owner said they are working on that.
After made complaints staff did their best to accommodate me.
The first room had roaches, leaking tub faucet, and a open vent that looked dangerous.
I WOULD RECOMMEND THIS HOTEL FOR THE PRICE.
ROACHES IN MY ROOM... THE TOILET FLUSHED VERY LOUD... THE CURTAINS WHERE HALF OFF THE ROD MAKING CLOSING DIFFICULT.
Located in Victorville, Sunset Inns is within a 5-minute drive of Victorville Municipal Golf Course and California Route 66 Museum. Featured amenities include laundry facilities and coffee/tea in a common area. Free self parking is available onsite.
Based on 79 reviews
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