Value for money
Distance to city centre
Distance to airport
|"The rooms were nicely appointed/ decorated."||(in 2 reviews)|
|"Great gym, pools and beach."||(in 14 reviews)|
|"Rooms are generous, location is stunning."||(in 7 reviews)|
|"Beach and pool facilities were very expensive."||(in 3 reviews)|
|"Food and drinks in all bars and restaurants are overpriced."||(in 4 reviews)|
|"Service was slow and good was very bad quality."||(in 4 reviews)|
|private beach||in 46 reviews|
|amazing staff||in 31 reviews|
|breakfast buffet||in 26 reviews|
|room service||in 26 reviews|
|great view||in 19 reviews|
|food and drinks||in 18 reviews|
|great location||in 17 reviews|
|bed super comfy||in 16 reviews|
|good pool||in 14 reviews|
|airport shuttle||in 11 reviews|
|beautiful property||in 8 reviews|
|activities||in 5 reviews|
|comfortable beds||in 4 reviews|
|resort fee||in 4 reviews|
|sea turtles||in 4 reviews|
|great service||in 3 reviews|
|beautiful hotel||in 2 reviews|
|burning in the sun||in 2 reviews|
|sunbed with an umbrella||in 2 reviews|
The facilities are superb, the staff is outstanding, the food is very good (mainly breakfast). The snorkeling at the front beach is amazing. Lots is different and colorful fishes. Turtles also come by.
Internet speed. Although it is reached wherever you are, it definitely lacks speed.
Great place but too many additional charges
The property is breathtaking the moment you set foot in it. Sea turtles and beautiful fish swim right there in the lagoon with you. Staff is very attentive. Sunsets are incredible and the nice acoustic singer sets the perfect mood. They had a nice champagne in our room for our honeymoon.
I chose this property after doing a LOT of research and the main reason was because there were a lot of activities for guests included with the stay (or so I thought). The brochure on their website is very misleading, it lists fitness activities without any pricing. My husband and I did Floating Yoga a couple of times and then I saw a charge of $20 per person per class on the final bill. I couldn't dispute it because apparently it was stated on the sign in sheet, but at 6:45am I really wasn't reading the fine print on what I was putting my name and room number on. The resort fee of $25 per day only includes parking and very slow wifi. Everything else is charged, even shaded chairs at the beach. Too many additional charges, in my opinion.
Hotel was okay but you can't compare to a four seasons.
Need more people at the front desk. There are a lot of stray cats on the premises.
Room is beautiful and the restaurants were excellent, maybe the large pool was excellent we landscaped and pool isn't to be at. Many activities to enjoy at the beach. The outdoor spa treatments are amazing! With the most friendly and helpful staff.
Leaving, The only casual dining was at lunch.
The housekeeping service, facilities, the restaurants, the pool area services, the sunset ritual
the beach is terrible, the inconsistency in serving the same breakfast - the waffle was presented with and without additions, like whipped cream, spiced sugar, coconut sauce. Unacceptable.
It was a beautiful resort. The lagoon was great and the snorkeling was good.
This would be a great place to stay if you have no complaints or issues. The staff is not helpful at all. Not the front desk, not at the restaurants. It's as if apathy and not luxury service should be the hotel motto. It is pervasive. We had an issue with smoke in our room. It was coming through the AC. They kept calling to apologize and offering assistance but when I would meet with the front desk they would do nothing. It is advertised as a non smoking facility.
Located on the stunning Kohala Coast in Hawaii, the Fairmont Orchid is family friendly resort nestled on thirty-two oceanfront acres. Guests will enjoy tropical landscapes and white sand beaches on this island paradise.
Kona International Airport only 20 minutes, and the resort is conveniently located near many points of interest. Guests can take advantage of the many amenities it has to offer such as the award-winning Spa Without Walls, a 10,000 sq. ft. oceanfront pool, a fitness center, tennis courts, and the Hui Jolokai Beach Club, which offers an assortment of outdoor and waterbased activities. Additionally, the Holoholokai Beach is a perfect spot to take a dip. Other points of interest nearby include the Hawaii Volcanoes National Park, home to one of the worlds most active volcanoes. Guests can indulge in some retail therapy by visiting the the Shops At Mauna Lani.
The resort offers spacious guest rooms and luxury suites, many with an ocean view. Amenties include free wifi, air-conditioning, safe deposit boxes, and room service. Pets are allowed for an additional fee.
There are several dining options available. The AAA Four Diamond award-winning Brown’s Beach House offers fine dining fare, while the Hale Kai restaurant provides a more casual dining experience. For a hearty breakfast buffet, guests will want to visit the Orchid Court. Brown’s Deli serves Kona Coffee, freshly made sandwiches, pizzas, and salads. Stop by the beachside Kahakai Bar for a refreshing beverage. All restaurants have child-friendly menus.
For an idyllic paradise setting and plenty of activities for the whole family, the Fairmont Orchid is an ideal choice.
based on 183 reviews
Value for money
Policies vary by room type and provider.
The resort offers a large range of activities and experiences that are exclusive to its guests. Once a week, you can go for a guided Star Gazing Session where you will learn about the constellations, or a Story Telling Session where you will learn about Hawaiian legends. You will be able to learn some new skills with daily activities that include Hula and Ukelele lessons, Ti Leaf Lei Making, and Turtle Talk Sessions. In addition, every guest can participate in a professional photography session, which is complimentary and is a great way to keep some precious memories of your vacation.
If you are traveling with children and need to keep them entertained, you can request a DVD player to be added to your room. For daily activities, kids aged 5 to 12 years old can join the Keiki Aloha Program, which offers supervised activities and costs $105 for a full day or $85 for a half day. If you need extra bedding for an infant, you can request a crib to be added to your room; however, please note that this service is only available for certain types of rooms.
The resort’s fitness center group wellness and fitness sessions include activities such as Floating Yoga practiced on a paddle board on water and Seaside Yoga practiced on the beach. All group classes incur an extra cost of $20 per class. If group exercise is not your thing, you can book a 60min or 90min private training session, which can include a personal training session or any of the fitness and wellness activities normally on offer in group sessions.
If you are looking at enjoying a special pampering experience with your partner while on vacation, you will find two different treatments at the spa of the resort that you can enjoy as a couple. Bubbling With Happiness includes a 50min or 80min massage after which you will be gifted a bottle of sparkling wine to drink together. Hawai’I Love is an 80min treatment, which includes an exfoliation treatment for your back and feet, followed by a full body massage. Both treatments can be enjoyed in a waterfall or oceanfront setting as per your preference.
The hotel welcomes up to two pet dogs per guestroom with a maximum weight limit of 25 lb per pet. If you are looking at bringing your furry friend on vacation with you, you will be paying a pet fee of $25 per pet per night. The hotel will provide you with some essentials, such as food and water bowls and treats for your dog. (Prices checked 06/08/19).
Fairmont Orchid is located at One North Kaniku Drive, 21.1 km from the centre of Waimea (Kamuela). Mauna Lani Resort Golf Course is the closest landmark to Fairmont Orchid.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Fairmont Orchid.
No, Fairmont Orchid does not offer free Wi-Fi.
Yes, Fairmont Orchid offers free parking.
No, Fairmont Orchid does not offer free airport shuttle service.
Fairmont Orchid is 20.8 km from Waimea (Kamuela) Waimea Kohala. Fairmont Orchid is 30.6 km from Kona Intl.
Yes, Fairmont Orchid is a pet-friendly hotel.
Yes, Fairmont Orchid has a pool on-site.