Best Western Plus Swan Hotel
Sadler Street, Wells, BA5 2RX, United Kingdom
+44 174 983 6300
Cheapest
rate per night
8.4
Excellent
based on 580 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| KAYAK | C$ 111 |
| KAYAK | C$ 111 |
| Trip.com | C$ 138 |
Good to know
Value for money |
8.0 |
|---|---|
Distance to city centre |
0.3 km |
Location rating |
9.6 |
Nearest Airport |
Bristol |
Distance to airport |
19.9 km |
Rooms
Double Rooms
C$ 490+
Bed type
Provider
Total stay + taxes & fees
Double bed
C$ 490
Standard Rooms
C$ 111+
Bed type
Provider
Total stay + taxes & fees
Double bed
C$ 111
Unknown
C$ 111
Unknown
C$ 156
Reviews
Pros
| "food was excellent; staff helpful." | (in 129 reviews) |
|---|---|
| "Room was fantastic, and extremely comfortable" | (in 70 reviews) |
| "Food excellent, sea bass fantastic" | (in 48 reviews) |
Cons
| "We stayed in the converted coach house." | (in 2 reviews) |
|---|---|
| "No towels in my room." | (in 37 reviews) |
| "Car parking access difficult." | (in 18 reviews) |
Traveller rating
347
148
30
10
1
Time of year
Traveller type
Show reviews that mention
+
-
GoodNov. 20106.8
City centre location - friendly helpful staff - comfortable,clean room - excellent comfortable lounge with open fire, newspapers and drinks service - good breakfast with good service in the dining room
not very impressed by the dinner choice, but there are lots of different places to eat within a very short distance
-
GoodNov. 20106.8
The Staff at the Swan in wells were all really nice, friendly and polite. The hotel over the carnival weekend was very well staffed(maybe for the carnival?) but well run. The staff were always on hand and the reception ladies were also very helpful. Very good service.
En suite was a little small in 22 and dated, the room was fine, tv, kettle etc. Budget toilet roll a big let down. I like the good stuff.
-
GoodNov. 20107.0
Availability of a car park and the pleasantness of the staff
No lift and no offer to carry bags to the room
-
GoodNov. 20106.7
Location was very central and ideal for what we wanted to watch the illuminated carnival on Friday night
The bacon at breakfast!!!
-
GoodNov. 20107.6
Excellent ancient coaching hotel, nicely modernised. Staff were friendly, attentive and efficient.
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About
Overview
Located close to Wells Cathedral and Bishop's Palace, BEST WESTERN Plus Swan Hotel provides comfortable accommodation in a peaceful setting. It is also minutes from Wells's popular attractions and landmarks.
There are a range of facilities on offer to those staying at the hotel, such as free Wi-Fi, a 24-hour reception and a sauna. A fitness center can be readily accessed by guests wanting to keep up their exercise regimes while away.
The rooms at BEST WESTERN Plus Swan Hotel were refurbished in 2005 and feature a desk, a radio and tea and coffee making facilities. Bathrobes are also included for extra comfort.
Those preferring to eat at the hotel can take advantage of the on-site restaurant, open for lunch and dinner. Alternatively, there are a variety of other dining options close by.
The area surrounding BEST WESTERN Plus Swan Hotel is well-known for its vibrant nightlife, with lots of places to go for a drink or dance. Mendip Hills is in close proximity to the property.
Features
8.4 Excellent
based on 580 reviews
8.8
Cleanliness
8.6
Comfort
9.1
Staff
8.0
Value for money
Check in |
4:00 PM |
Check out |
10:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Disabled Access
Fax/photocopying
Linens
Concierge service
Towels
Grill
Fire extinguisher
Laundry facilities
Laundry service
Meeting/Banquet facilities
Packed lunches
Room service
Heating
Special diet menus (on request)
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Golf
First-aid kit
Process in place to check health of guests
Snack bar
Alarm clock
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check out
Parking
Hairdryer
Fitness centre
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Bridal suite
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Safe
Sauna
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Bathrobe
Garden
24hr front desk
Storage available
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Photos
All Photos
01 of 35
Reviews about Best Western Plus Swan Hotel
“Perfect location”
“Central location, welcoming staff, good bar.”
“This hotel is perfectly situated in the centre of Wells. If you’re lucky your room might have a view of the cathedral. We were hoping ours would but unfortunately we were looking over the yard at the back. Nevertheless it was a spacious and pleasant room, if a little dark.”
“Didn’t have breakfast. Overpriced !!!”
“Absolutely nothing - couldn't wait to leave - it was dirty, dirty, dirty”
Location
Most Popular Landmarks
- Wells Cathedral 180 m
- Wells and Mendip Museum 191 m
- Wells Bishop's Palace 329 m
- Wookey Hole 2.8 km
- Ebbor Gorge 3.7 km
- Ben Knowle 3.7 km
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