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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Building]()
Building (1)
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Bedroom (13)
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Pool]()
Pool (1)
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Lobby]()
Lobby (2)
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Building]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Pool]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Lobby]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Lounge]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Restaurant]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Living room]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bathroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Outdoors view]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Buffet]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Front desk]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Meeting room]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Business centre]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Room amenity]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Lobby]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Restaurant]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Front desk]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Restaurant]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Restaurant]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Restaurant]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield - Bedroom]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield]( "Provided by ICE Portal")
![Clarion Hotel & Aqua Lagoon Waterpark - West Springfield]( "Provided by ICE Portal")
Clarion Hotel & Aqua Lagoon Waterpark
1080 Riverdale Street, West Springfield, MA 01089-4607, United States
+1 413 781 8750
Cheapest
rate per night
6.0
Good
based on 330 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| FINDHOTEL | C$ 88 |
| Expedia | C$ 92 |
| Choice Hotels | C$ 98 |
Good to know
Value for money | 5.6 |
|---|---|
Distance to city centre | 3.0 km |
Location rating | 7.0 |
Nearest Airport | Hartford Bradley Intl |
Distance to airport | 22.3 km |
Rooms available at Clarion Hotel & Aqua Lagoon Waterpark
Double Rooms
C$ 93+
Bed type
Provider
Total stay + taxes & fees
Double bed
C$ 93
Double bed
C$ 104
Double bed
C$ 104
Double bed
C$ 110
Double bed
C$ 110
Double bed
C$ 122
Double bed
C$ 122
Double bed
C$ 133
Double bed
C$ 140
Double bed
C$ 150
Double bed
C$ 150
Double bed
C$ 162
Double bed
C$ 170
Double bed
C$ 202
Double bed
C$ 228
Standard Rooms
C$ 88+
Bed type
Provider
Total stay + taxes & fees
Double bed
C$ 88
Double bed
C$ 92
Unknown
C$ 113
Double bed
C$ 122
Double bed
C$ 122
Double bed
C$ 129
Double bed
C$ 129
Unknown
C$ 234
King Rooms
C$ 122+
Bed type
Provider
Total stay + taxes & fees
King bed
C$ 122
King bed
C$ 174
King bed
C$ 197
Reviews of Clarion Hotel & Aqua Lagoon Waterpark
Pros
| "The beds were comfortable too!" | (in 10 reviews) |
|---|---|
| "The bed and complimentary breakfast were excellent!" | (in 35 reviews) |
| "The staff was super friendly." | (in 32 reviews) |
Cons
| "Very poor customer service experience." | (in 2 reviews) |
|---|---|
| "The room was dirty." | (in 2 reviews) |
| "Bad service overall Unclean Small room" | (in 45 reviews) |
Traveller rating
5
2
8
13
7
Time of year
Traveller type
Show reviews that mention
+
| use the pool | in 140 reviews |
|---|---|
| room was small | in 133 reviews |
| free breakfast | in 123 reviews |
| hot water | in 98 reviews |
| staff was friendly | in 89 reviews |
| water park | in 80 reviews |
| nice hotel | in 68 reviews |
| room was clean | in 62 reviews |
| per person | in 51 reviews |
| front desk | in 47 reviews |
| many people | in 20 reviews |
| extra charge | in 15 reviews |
| bed was comfortable | in 14 reviews |
| cigarette smoke | in 12 reviews |
| shower curtain | in 12 reviews |
| dirt on the walls | in 9 reviews |
| closed early | in 6 reviews |
| dry muffin | in 6 reviews |
| poor customer service | in 5 reviews |
| room was very dirty | in 5 reviews |
| several times | in 5 reviews |
| years old | in 4 reviews |
-
MediocreOct. 20192.8
Staff were nice and cleanliness in the room was good.
Breakfast was mediocre, beds were small, toilet paper dispenser constantly broke, hallway floors were gross and stained, trash all over the parking lot, super rusted tables in the pool area, rooms are not sound proof at all. We woke up several times to very loud neighbors. I was asked to upgrade my room and that was not an upgrade for the money I paid.
-
PoorSep. 20182.0
Never again!!
This hotel is awful, they never cleans the sheets before we got there, when I asked them to bring new sheets while I was going out for dinner. Nearly 2 hr later when I came back they still hadn't changes anything. Then asked to speak to a manager and there was no manager on duty, apperently they only have one manager and was on vacation. Then they have breakfast included and when we went to go for breakfast there's was nothing there. They had run out of everything. Mind you we got there at 7 and breakfast was from 6-9. Worst hotel to stay. Never again. And you have to pay extra to get into the pool/sprinkler park
-
PoorAug. 20182.0
Human Feces in bedroom
They had to refund my two night stay!
-
ExcellentSep. 201410.0
When my mom and I arrived, we learned that we had booked a smoking room ( this was not specified on Kayak). We both have severe allergies and asked if we could change rooms. The clerk said it would be an additional $30.00. She went to the manager and the manager upgraded our room at no cost and gave us free breakfast!! The staff were do helpful and the room was beautiful!!
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About Clarion Hotel & Aqua Lagoon Waterpark
Overview
Get together at the Clarion Hotel and Aqua Lagoon Waterpark hotel in West Springfield, MA. Located off Interstate 91 and the Massachusetts Turnpike, nearby destinations include Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, Springfield College and Volleyball Hall of Fame. Bradley International Airport and MassMutual Center Arena and Convention Center are also close. Enjoy amenities like free WiFi, fitness center, game room, guest laundry facilities and an indoor waterpark. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.
Choice Hotels
Features
6.0 Good
based on 330 reviews
6.2
Cleanliness
6.6
Comfort
4.0
Facilities
7.0
Location
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Clarion Hotel & Aqua Lagoon Waterpark
Computer use available
ATM on-site
Entire unit located on ground floor
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Fax/photocopying
Fan
Cribs available
Fire extinguisher
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Fold-up bed
Free toiletries
Smoke alarms
Heating
Contactless check-in/check-out
Face masks for guests available
Casino
Physical distancing in dining areas
Physical distancing rules
Golf
Process in place to check health of guests
Interconnected room(s) available
Indoor pool
Key card access
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check-out
Hairdryer
Lockers
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Newspapers
Air purifiers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt out of accommodation cleaning
Free parking
Staff follow all safety protocols as directed by local authorities
Pool view
Water park
Pool table
Water sport facilities (on site)
Private bathroom
24hr front desk
Designated smoking area
Storage available
Free Wi-Fi
Radio
Non-smoking rooms available
Disabled Access
Beach towels
Linens
Towels
Safety deposit box
Seating area
Elevator
Shampoo
Shower cap
Accessible by elevator
Adapted bath
First-aid kit
Snack bar
Socket near the bed
Alarm clock
Balcony
Bathtub
Body soap
Bridal suite
Tea/coffee maker
Carbon monoxide detector
Telephone
Carpeted
Tile/marble floor
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Clothes rack
Trash cans
TV
Upper floors accessible by elevator
Conditioner
Upper floors accessible by stairs
Desk
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
FAQs when booking at Clarion Hotel & Aqua Lagoon Waterpark
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Does Clarion Hotel & Aqua Lagoon Waterpark offer free Wi-Fi?
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Does Clarion Hotel & Aqua Lagoon Waterpark offer free airport shuttle service?
How far is Clarion Hotel & Aqua Lagoon Waterpark from the airport?
Does Clarion Hotel & Aqua Lagoon Waterpark have a pool?
Photos of Clarion Hotel & Aqua Lagoon Waterpark
All Photos
01 of 35
Reviews about Clarion Hotel & Aqua Lagoon Waterpark
“Yvonne at the desk was awesome as was the”Chef’ for breakfast!”
“The rooms were clean and comfortable.”
“This hotel was awesome!”
“The staff was super friendly.”
“The beds were comfortable too!”
“The bed and complimentary breakfast were excellent!”
“Clean rooms and friendly staff.”
“Kids loved water park”
“The breakfast and the extra cost to use the pool.”
Property safety measures
Clarion Hotel & Aqua Lagoon Waterpark has implemented the following measures:
Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Location
Most Popular Landmarks
- Majestic Theatre3 km
- Josiah Day House3 km
- Storrowton Village Museum4.5 km
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Clarion Hotel & Aqua Lagoon Waterpark