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Pros: Good flight, got home early.

Pros: Flight was Good

Cons: checked baggage was damaged

Cons: Temperature of cabin was too cold. My feet were icy.

Cons: Flight delayed for 2 hours

Cons: Great flight

Pros: Everything was good needed a fast flight out and got it.

Pros: There was nothing I liked. The plane was an hour late and nearly missed my connection.

Pros: We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back.

Cons: In flight entertainment was broken

Pros: Absolutely positively nothing.

Cons: Everything literally!! Plane down for maintenance, rebooked four times and not willing to spend 48 hours in an airport due to incompetence. Never flying American Airlines. Will use Delta from now on.

Pros: The choice of new movies!

Cons: On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there.

Pros: Great comfortable seats

Cons: Too much turbulence

Pros: Crew was amazing

Cons: sing us to be about an hour late @2:15am

Pros: Crew did the best they could under the conditions

Cons: There was a broken toilet that was very loud and created long line ups because economy only had use of the 1 bathroom while the first class had 2 bathrooms for so few people

Cons: Hello, I just needed to voice my dissatisfaction with this fight. I’m not sure if every Westjet flight I was lucky and had amazing crew members or if the staff on this flight was having a bad flight. Our flight was delayed by 75min. The flight crew did not attend to any requests from the customers for the 75min we were on the tarmac. I asked for headphones and the crew member look agitated I asked made a remark about how nobody buys them so she didn’t know how much they are. She said she would come back with the price, and did not. I had to wait for the beverage cart and then order them again. Then I asked for an additional can of ginger ale. The gentleman said he’ll need to come back (as he was cleaning the garbage). He never came back. I had to hit the assistance button again and got the original woman. Once again agitated and when I asked she said to wait for the beverage cart again. After another 10-15min they started the beverage service again. On previous flights there were delays, shorter like 30min westjet crew members gave free headphones. And those are the kind of experiences I’ve come to expect from westjet. Not the free aspect but flight crew that care about the customers. The entire crew on this flight was agitated and annoyed from boarding and it definitely showed. Small things like even a smile or even sorry everyone, would’ve gone a long way. But when the crew doesn’t care the flight gets 10x longer, and when the flight is already delayed by 25% of the flight duration it comes to a point where you’re counting down the seconds to get out. The delay was unfortunate and out of the control of the company and crew but that doesn’t mean the crew couldn’t still make it into a memorable experience for the guests.

Pros: Very attentive, friendly and efficient flight attendant. Smooth flight. Informative captain.