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Cons: Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed.

Cons: I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly.

Pros: Customer service as always

Cons: Nothing!

Pros: quick and easy flight

Cons: no entertainment screens at all!

Cons: board families with infants and children first

Pros: Good seat. Good movies.

Cons: A better range of free food choices would be nice.

Pros: The captain was very professional

Cons: Departure was late because of problem with thrust reversers. Once the plane started to push back after 1,5 hours delay, we had to return to the gate for another 30 mins because of an error on the maintenance logbook entry.

Cons: In flight entertainment was broken

Cons: Got severely delayed. Poor customer service

Pros: Crew amazing

Cons: Flight length difference even with non stop

Pros: I love the economy plus section. The additional space between rows is much appreciated. The planes are great and the entertainment system is very good. The crew is very nice. The whole experience was very good.

Cons: More movies variety would be great.

Pros: Crew was super nice.

Cons: Bathroom was horrible and smelled very bad. Flight was delayed and delayed.

Cons: Breakfast could have been offered.

Cons: The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting.

Pros: The plane needed more leg room.

Cons: Flight delayed for 2 hours