The hotel has been beautifully updated with elegant lighting and artwork. There is a deck off the back of the third floor - perfect for watching the mountains, pastures and trains. Breakfast room is big, clean and inviting. The restaurant food was wonderful, as was the wine list. A perfect location for visiting the Swiss National Park.
Located a bit close to the main road, but, still plenty quiet at night. They could have had more information on hand regarding visiting the Park (but the Park Visitor House is in walking distance).
The staff were friendly and efficient. The decoration was very tasteful and everything was clean and in great condition.
The double room was a bit small, but still very comfortable. It was in the attic (under the roof) so the windows were very low and in order to look outside you had to bend down.
Friendliness of the staff. Excellent food.
The price. Too expensive for a place that does not even have an elevator.
The staff was friendly and from international backgrounds. They tried to provide maps and brochures at our request. Breakfast buffet was good and abundant. The hotel is conveniently located near the train and bus stations. The building has the charm of an old house that has been renovated in the inside, with a country feeling.
We had requested a room downstairs because I had a hip replacement, and they offered us a room on the 3rd. floor. After some negotiations they gave us one on the 2nd. floor. No elevator. After a lot of negotiations, and after we signed a receipt, they provided the promissed free internet connection advertised on the website. There seems to be a lack of trust when providing the use of the internet.
The location is very central. We asked for adjacent rooms and we got it. The cuisine was really good and we especially liked the breakfast.
Unfortunately there is no lift and for eldery people it is quite a climb to the second floor.
Excellent meals. A very good variety of food at breakfast. Friendly staff. Our balcony had very nice view.
It's atmosphere and surronding amazing area
With a stay at Hotel Crusch Alba, you'll be centrally located in Zernez, steps from Swiss Alps and 6 minutes by foot from Swiss National Park Centre. Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.
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