How do I contact KAYAK user support?

KAYAK offers two main ways to reach the user support team for general questions, feedback or to report issues.

Contact options.

Feedback form

• Visit https://www.ca.kayak.com/feedback/form
• Use this form for general questions, feedback or to report suspicious activity

Chat with KAYAK

• Available through KAYAK’s contact form
• Submit your question directly through the chat interface
• Please note: Any information you share (including personal data) may be shared with travel vendors mentioned in your conversation. For more details, visit KAYAK’s Privacy Policy

Is there a customer service email or phone number?

KAYAK does not provide a general customer service email address or phone number for consumer inquiries. Please use the feedback form or chat options above for assistance.

Reporting scams or suspicious activity.

If you’ve encountered a scam or suspicious activity, report it directly to KAYAK using the feedback form at www.ca.kayak.com/feedback/form.

Keep in mind that KAYAK is a travel search engine, not a travel agent. We don’t handle bookings or payments directly, and we will never contact you via phone, email, or WhatsApp to complete your booking or request payment.

If you’ve been a victim of a scam, contact your bank and report it to your local authorities.