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Airports
Origin
Beijing
C$ 598
only
C$ 598
Hong Kong
C$ 495
only
C$ 495
Shanghai
C$ 645
only
C$ 645
C$ 645
only
C$ 645
Seoul
C$ 613
only
C$ 613
Taipei
C$ 703
only
C$ 703
Manila
C$ 667
only
C$ 667
Destination
Vancouver
C$ 495
only
C$ 495
Sat, 23 Jun
HKG
YVR
19h 15m
Sun, 29 Jul
YVR
HKG
21h 25m
C$ 495
Trip: 37 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1667 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
7.0
HKG
MNL
Okay 5.2

Ontime

No inflight entertainment. Very little leg space

MNL
LAX
Good 6.0

The flight crew and seats

The poor communication and control of ground staff during boarding in Manila. Will not use PAL again due to the chaos there. Communication with customers was non existent

MNL
LAX
Good 6.6

Crew was excellent

You had to download an app to watch the movies. With 4 hours left of my flight, I saw that some people had PAL issued iPads. This would have been helpful to know at the beginning of my flight.

MNL
SIN
Excellent 8.0

This time the seats were more comfortable

Nothing

BKK
MNL
Excellent 10.0

None

Fri, 23 Feb
PEK
YVR
16h 05m
Fri, 2 Mar
YVR
PEK
19h 35m
C$ 598
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
6.6
YVR
TAO
Good 7.0

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.

XIY
CGQ
Okay 4.0

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

CKG
XIY
Okay 4.0

Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

Mon, 28 May
HKG
YVR
31h 00m
Fri, 8 Jun
YVR
HKG
33h 45m
C$ 604
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4589 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
KMG
Okay 5.6

We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

PVG
DEL
Excellent 8.0

Timely departure/arrival, comfortable flight, helpful crew

Food menu selection

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

Fri, 23 Mar
ICN
YVR
38h 05m
Thu, 29 Mar
YVR
ICN
28h 00m
C$ 613
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 321 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.8
LAX
XMN
Okay 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

XMN
LAX
Okay 4.0

u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

SZX
SEA
Excellent 9.3

Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good.

Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor.

TAO
LAX
Okay 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

Mon, 2 Jul
HKG
YVR
15h 25m
Sun, 22 Jul
YVR
HKG
15h 50m
C$ 630
Trip: 21 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4064 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
MNL
TPE
Excellent 10.0

It was my first time flying with EVA. I have nothing bad to say. I will fly with them again and again.

None.

MNL
TPE
Good 6.0

it is seeved 15 mins earlier than regular in flight meals

regular meals are salty or spicy no other choice sometimes also i wish there is a way to choose front row seats with no extra fee

SFO
TPE
Excellent 10.0

Great seats!

SEA
TPE
Okay 5.3

The seats are way too close to each other. I’m 5 foot four and my knees touched this front

TPE
SFO
Excellent 9.0

Crew, boarding, services.

Food can be better.

Thu, 19 Apr
SHA
YVR
17h 35m
Thu, 26 Apr
YVR
SHA
18h 40m
C$ 645
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 489 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.0
Food
6.9
HKG
PEK
Excellent 9.0

The staff is friendly, alert and attentive. The food is wonderful. The planes are spacious and clean. A wonderfully pleasant experience

Could use a revamp of the entetainment system.

HKG
LAX
Excellent 8.0

Organized with new aircraft. Good airport staff and crew onboard

No breakfast for non asians was offered.

HKG
PEK
Excellent 9.6

Had never heard of them but turned out to be great.

HKG
DPS
Mediocre 3.0

The aircraft Hong Kong Airlies uses on this route is a joke. The business class is worse than economy class on other flights. Everything is dated, there is not much left of seat upholstering after 20 years without any updates and the headrest sits at a hight where my shoulder is - with no chance of adjusting it. I left the 5 hour flight with backpain and the resolution to NEVER AGAIN fly with Hong Kong Airlines.

NKG
HKG
Good 7.3

Boarding, seats, entertainment, food were all good to excellent.

Crew could be nicer.

Thu, 10 May
MNL
YVR
18h 55m
Thu, 24 May
YVR
MNL
19h 05m
C$ 667
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4292 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
SIN
CAN
Excellent 8.3

Flew Business class from SIN to CAN. Seats were OK, crew was very attentive and eager to please. Food was good.

Seat did not go back as far as I would have liked

CAN
CSX
Good 6.6

Excellent pilot. Good skills. Steady take-off and landing.

Food on board wasn’t nice at all. The quality of food should be improved and China Southern should take it seriously.

BKK
CAN
Good 7.6

For such a classy airline, they have terrible coffee and tea

CAN
PEK
Mediocre 2.0

Nothing

Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded

CAN
HAN
Excellent 8.3

Ok

Wed, 28 Feb
SHA
YVR
19h 05m
Fri, 13 Apr
YVR
SHA
20h 40m
C$ 675
Trip: 44 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 8 Apr
TPE
YVR
16h 20m
Sun, 15 Apr
YVR
TPE
18h 15m
C$ 703
Trip: 8 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3950 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
PEK
CKG
Mediocre 2.0

I had to stay at Beijing for overnight and took a flight the next day.

LAX
PEK
Okay 4.0

Efficient and friendly staff

Seat backs barely recline - not acceptable for flight of this distance. For this reason will not book Air China again

PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

DEL
PEK
Good 7.3

overall it was good; crew was excellent, kept the plane, specially toilet clean throughout.

food selection for vegetarians better movie selection; english in TV documentaries.

IAD
PEK
Excellent 10.0

Level of Service

Mon, 18 Jun
HKG
YVR
14h 43m
Wed, 27 Jun
YVR
HKG
21h 25m
C$ 719
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16124 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
SLC
RAP
Excellent 8.6

Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew

ATL
DCA
Good 6.6

The movie availability was very much appreciated.

Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight.

LAX
IND
Excellent 10.0

The comfort, space, quiet, snacks

DTW
RSW
Excellent 9.6

Free movies. Clean and modern look to airplane.

Could not get wifi to work.

ATL
SLC
Excellent 10.0

Quick boarding for a big plane. Lots of room for overhead luggage. Two beverage services. Nice crew!

Wed, 6 Jun
TPE
YVR
10h 30m
Wed, 1 Aug
YVR
TPE
12h 00m
C$ 846
Trip: 57 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 25 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
SIN
TPE
Excellent 10.0

We liked the service provided by the crew. The pilot was excellent, as we arrived safely.

I wish the aircraft's seats were a bit wider. (I'm not getting bigger, but space seems to be at a premium.)

YVR
TPE
Excellent 9.6

well organized boarding, very attentive crew, decent food and entertainment.

nothing major to complain about.

TPE
YVR
Excellent 10.0

No flight attendant served the drinks between 2 major meals time on the return flight.

TPE
JFK
Excellent 10.0

The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth.

TPE
YVR
Excellent 8.0

Good service, everything went well. Fast check in, boarding with order

Fast and clear, wasn't too hard to transfer

Tue, 3 Jul
HKG
YVR
19h 15m
Wed, 15 Aug
YVR
HKG
28h 00m
C$ 512
Trip: 44 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1667 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
7.0
BKK
MNL
Excellent 10.0

None

MNL
LAX
Good 6.6

Crew was excellent

You had to download an app to watch the movies. With 4 hours left of my flight, I saw that some people had PAL issued iPads. This would have been helpful to know at the beginning of my flight.

SIN
MNL
Good 6.0

Flight was delayed

MNL
LAX
Good 6.0

The flight crew and seats

The poor communication and control of ground staff during boarding in Manila. Will not use PAL again due to the chaos there. Communication with customers was non existent

HKG
MNL
Okay 5.2

Ontime

No inflight entertainment. Very little leg space

Fri, 23 Feb
MNL
YVR
25h 25m
Sat, 24 Feb
YVR
MNL
17h 55m
C$ 1075
Trip: 2 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4053 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
MNL
HKG
Good 6.0

Food is ok.

Washrooms are small and dirty.

JFK
HKG
Mediocre 3.3

Nathing

HKG
LHR
Mediocre 2.0

The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore.

HKG
LAX
Mediocre 2.0

the person in front of me just laid down his seat for almost entire flight which made me to have no rooms people are switching seats without letting flight attendants to know. This is not fair for other customers

HKG
YYZ
Okay 5.6

Food is fine.

washrooms are small and dirty.

Tue, 13 Mar
HKG
YVR
19h 10m
Wed, 21 Mar
YVR
HKG
28h 25m
C$ 517
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1667 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
7.0
MNL
LAX
Good 6.6

Crew was excellent

You had to download an app to watch the movies. With 4 hours left of my flight, I saw that some people had PAL issued iPads. This would have been helpful to know at the beginning of my flight.

SIN
MNL
Good 6.0

Flight was delayed

HKG
MNL
Okay 5.2

Ontime

No inflight entertainment. Very little leg space

MNL
LAX
Good 6.0

The flight crew and seats

The poor communication and control of ground staff during boarding in Manila. Will not use PAL again due to the chaos there. Communication with customers was non existent

MNL
KUL
Excellent 10.0

On Time. Courteous crew, great service

Comfortable seats, good food, decent wines, inexpensive tickets

Fri, 2 Mar
PEK
YVR
16h 05m
Fri, 9 Mar
YVR
PEK
19h 35m
C$ 598
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
6.6
YVR
TAO
Good 7.0

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.

CKG
XIY
Okay 4.0

Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

XIY
CGQ
Okay 4.0

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

Thu, 19 Apr
PVG
YVR
17h 35m
Thu, 26 Apr
YVR
PVG
18h 40m
C$ 645
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 489 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.0
Food
6.9
LAX
HKG
Excellent 8.0

New A350 with decent lag space

Food to Los Angeles was soso

HKG
DPS
Mediocre 3.0

The aircraft Hong Kong Airlies uses on this route is a joke. The business class is worse than economy class on other flights. Everything is dated, there is not much left of seat upholstering after 20 years without any updates and the headrest sits at a hight where my shoulder is - with no chance of adjusting it. I left the 5 hour flight with backpain and the resolution to NEVER AGAIN fly with Hong Kong Airlines.

AKL
HKG
Excellent 10.0

Everything

Not even bad word.

ICN
HKG
Good 7.6

Check in staff was very nice and accomodating.

De-planing. They threw us all the way to the other side of HK airport.

LAX
HKG
Excellent 10.0

The Airbus A350 was almost new. Cabin crew was attentive and professional. Arrived a few minutes early for this long flight. In-plane entertainment options were many, helped pass the time. WiFi was spotty, couldn’t depend on it.

Sun, 8 Apr
PEK
YVR
16h 05m
Sun, 15 Apr
YVR
PEK
19h 25m
C$ 619
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
6.6
XIY
CGQ
Okay 4.0

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

YVR
TAO
Good 7.0

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.

CKG
XIY
Okay 4.0

Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

Wed, 23 May
ICN
YVR
37h 35m
Thu, 31 May
YVR
ICN
28h 00m
C$ 685
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 321 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.8
XMN
YVR
Excellent 10.0

We left 13 mins late but landed 45 mins earlyearly

SHA
SZX
Okay 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

XMN
LAX
Okay 4.0

u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

Tue, 17 Apr
MNL
YVR
17h 15m
Thu, 3 May
YVR
MNL
17h 05m
C$ 694
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 25 Apr
SHA
YVR
17h 35m
Fri, 4 May
YVR
SHA
18h 40m
C$ 645
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 489 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.0
Food
6.9
HKG
LAX
Excellent 8.0

Organized with new aircraft. Good airport staff and crew onboard

No breakfast for non asians was offered.

HKG
YVR
Good 7.3

The return flight HK-Vancouver was on the slightly smaller and older Airbus 330 which had no chargers, no in-flight entertainment screen. We received iPad movie screens which were ok. Coach seats were too close compared to those on the LA-HK Airbus big boys (Airbus 350 9 abreast). Bonus negative was my seat was broken and wouldn't recline and there was a metal box underneath the seat in front of me so leg room was restrictive and I'm 6 feet tall. Shoulda sprung for Business Class. As for food, first meal was rice, kimchee, and a tiny bit of pork and veggies which was ok. Snack was pizza bread, really hard to eat/runny and served with no napkin. Breakfast was runny scrambled eggs, beans, and a cooked cherry tomato and single stalk of broccoli. Staff was polite. Worse yet was the Sunday morning line at Vancouver customs: at least 2500-3000 people from several flights and 4 (YOU READ THAT RIGHT: FOUR) customs agents! Took 2 hours and change to get through. Coming to the US through this airport I had to leave security, ticket for Portland leg, recheck my bag, go through security AGAIN, and GO THROUGH CUSTOMS TO THE US. DO NOT TAKE THIS FLIGHT THROUGH VANCOUVER TO TRAVEL BACK TO THE STATES! Worst international travel experience of my life, bar none.

See previous comments.

AKL
HKG
Excellent 10.0

Everything

Not even bad word.

NKG
HKG
Good 7.3

Boarding, seats, entertainment, food were all good to excellent.

Crew could be nicer.

HKG
DPS
Mediocre 3.0

The aircraft Hong Kong Airlies uses on this route is a joke. The business class is worse than economy class on other flights. Everything is dated, there is not much left of seat upholstering after 20 years without any updates and the headrest sits at a hight where my shoulder is - with no chance of adjusting it. I left the 5 hour flight with backpain and the resolution to NEVER AGAIN fly with Hong Kong Airlines.

Asia to Vancouver Flight Information

Flights Arrive in Vancouver
Flights Depart from Asia
Flight Price C$ 495
Airlines Philippine Airlines, Beijing Capital Airlines, China Eastern, XiamenAir, EVA Air, Hong Kong Airlines, China Southern, Air China, Delta, China Airlines, Cathay Pacific
*
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