Not great, took my carry on case outbound as overhead was full . This cause me to miss my train connection since I had to go to baggage claim. Then on my return flight they tried to take it again and flight was delayed over an hour. I chose BA because the service is usually better that easy jet etc but these days I am not so sure.
Not great, took my carry on case outbound as overhead was full . This cause me to miss my train connection since I had to go to baggage claim. Then on my return flight they tried to take it again and flight was delayed over an hour. I chose BA because the service is usually better that easy jet etc but these days I am not so sure.
Never got on this AA flight since British Airways delayed my original flight 29 hours
I have not used food or entertainment all other services I used were simply excellent. BA crew is always good in service. The BA Crew at anygiven flight is simply amazing.
It was good… always SO many people… I realize that’s how they make money but wow!
My suitcase did not arrive . I had to change my flight to the US . I was also without all of my stuff that I had to pay through my teeth for my suitcase . I am still miserable from all the stress BA had put me and my family and friends through
The food and how the aircraft landed was so smooth
The beef that I reserved for my two kids and I in business class, and asked two flight attendants when boarding the plane (I was the second in) was not available.
2 hours delay & 1 hour stuck on the plane because the airport didn’t have a bus to pick up the people. So I lost my connecting flight…. really bad situation, because the service was really bad in London.
There was water leaking from the bathroom in the carpet outside the bathroom in the BA flight from Chennai to London and the foot rest was breaking down
The seat pod in business class was dirty and had some white liquid in the food tray. The steward was perfunctory and the hot food was dry. There were lots of children crying as well and the parents could have used a little more help from the crew.