Overall flight and connections were good. Board process was smooth and flight departed and arrived on time. Watch for baggage delays when arriving in Fort McMurray as they can sometimes be excessive. No entertainment provided on the smaller planes but most people have some form of entertainment with them.
Lots of room- great aircraft
Very helpful and friendly staff.
Having to leave Costa rica
Staff were so friendly and helpful
Flight was good, crew was courteous and boarded on time. Cabin space was adequate and the entertainment provided through WestJet’s app is very good.
We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space.
Staff were friendly and attentive. Boarding was good - efficient and quick.
Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working.
On time; safe flight
Service from boarding to landing was impersonal. No headphones etc. Etc.
They gave me extra pretzels and 2 cans of soda
The seats were awful.. Miniscule
The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!
The food could be better.
Food was great!
Drinks took a while to receive after takeoff.
Flight was delayed and no one could tell us why or for how long we would be delayed (not even on the kiosk) ... turns out it was delayed for 3 hours ... didn’t get a phone update until 1/2 hour before boarding. people were very rude about it. Turns out the plane had issues, so they had to send another one ...
Fun introduction of crew and local trivia sets the time for an enjoyable flight.
Ride was bumpy
Ride was bumpy
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