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(Round-trip)
Airports
Origin
Calgary
C$ 1045
only
C$ 1045
Toronto
C$ 1251
only
C$ 1251
Destination
Bilinga
C$ 1045
only
C$ 1045
Mon, 14 May
YYC
OOL
34h 05m
Wed, 30 May
OOL
YYC
28h 59m
C$ 1045
Trip: 17 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 1685 reviews
Overall
8.7
Boarding
8.7
Comfort
8.4
Crew
9.0
Entertainment
8.6
Food
8.2
WLG
AKL
Excellent 10.0

Premium Economy was worth the price! The section was not as full, and the service was wonderful.

AKL
HNL
Mediocre 3.6

there were extra blankets.

Cold air blasting for 8 hours.

AKL
TRG
Excellent 10.0

The fact that every possible thing was tajen 8nto account to connect us from our late arrival intetnational flight. Great team

MEL
AKL
Good 7.3

The seats are super comfy and the staff are lovely and very attentive to ones needs. The only down fall would be that I had to pay for movies and a meal wasn’t included with my flight, but that’s minor. Also, baggage cost me 120.AUD for one bag! I thought that was pretty outrageous for one check in bag. But the pilot was very good and informative as the overall flight was smooth. Thanks again air New Zealand.

Over priced check in bag. Due to it not being according to weight. Ridiculous.

CHC
MEL
Excellent 10.0

The check-in process was extremely simple and easy. The staff were very friendly and happy to help. They didn't make a huge deal out of small problems, as so many seem to like doing.

Tue, 13 Mar
YYZ
OOL
32h 23m
Thu, 22 Mar
OOL
YYZ
29h 30m
C$ 1251
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2985 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.6
BNE
PER
Okay 5.3

Overall ok.

Ancient plane in bad need of a refurb.

SYD
DFW
Excellent 10.0

Fabulous service and comfortable seats

Not applicable

LAX
SYD
Excellent 10.0

Quality & service.

Nothing.

DFW
SYD
Good 7.3

The crew is always pleasant and helpful.

The business class seats are average at best. The dinner service is good but not well coordinated. The cheese platter at dessert is really anticlimactic. I look forward to international biz class meals, but I want this to be better.

SYD
JFK
Good 6.0

The wide selection of free movies and TV shows. The food is tasty!

Our first flight to LAX was delayed by 7 hours so we spent the day in Sydney airport, spending more money on meals that hadn’t been planned. Because of the delay, we missed our connecting flight from LAX to JFK. The flight we were re-booked on was also delayed for mechanical/paperwork issues so we arrived back home in NYC 8 hours later than originally scheduled. This caused us to spend more money on a taxi since it was too late to take public transportation. it also made it difficult to settle back in at home because both my husband and I had to get up early for work the next day and we missed several hours of unpacking and cooking time we would have had had our flight not been delayed.

Mon, 12 Mar
YYZ
OOL
31h 35m
Wed, 21 Mar
OOL
YYZ
24h 12m
C$ 1328
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 12 Mar
YYZ
OOL
32h 55m
Fri, 23 Mar
OOL
YYZ
40h 14m
C$ 1481
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2166 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
CNS
Okay 4.6

Boarding made half passengers drag their carryon luggage down stairs, then drag them up the plane. Not acceptable! Almost pulled my back out.

BNE
SYD
Excellent 9.3

-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure.

-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app.

BNE
SYD
Excellent 10.0

All was good

SYD
AKL
Okay 5.6

Friendly and attentive crew. Check-in was simple and quick.

Boarding calls and process seemed a little disorganized. No in-flight entertainment system, only boy device, but with no ability to charge in-flight, battery length became a problem on a 3 hour flight.

PER
SYD
Excellent 10.0

The lumbar support in the Virgin seat makes all the difference, plus the info re toilets, either get up now or wait till food service stops, and the instruction to put seat in upright position for eating much appreciated. I also LOVED the unexpected brilliant in-house video of psychology. Dr Andrew Ley(?) Food was great, nothing ridiculous, hot tasty and healthy. I liked there was no over packaging that took up my tray table room. Jetstar is a torture chamber with those seats that cause your back to curl over.

Fri, 16 Mar
YYZ
OOL
25h 55m
Sat, 31 Mar
OOL
YYZ
29h 13m
C$ 1527
Trip: 16 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 15421 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
CUN
Okay 4.0

The flight was delayed for 4 hours.

TYS
ATL
Excellent 8.4

Everything went well...on time, quick boarding and free gate check of bag.

MSP
SMF
Good 6.3

For a 3 hour flight no onboard entertainment. Such a let down

DEN
SLC
Mediocre 2.0

Nothing!

Everything

ATL
MEX
Excellent 10.0

In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!

Tue, 13 Mar
YYZ
OOL
32h 23m
Tue, 20 Mar
OOL
YYZ
29h 40m
C$ 1254
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2985 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.6
BNE
PER
Okay 5.3

Overall ok.

Ancient plane in bad need of a refurb.

SYD
DFW
Excellent 8.3

Very fast boarding process in Sydney. Food service very efficient, with decent choices.

Experienced a departure delay due to a mechanical problem. Missed the original connection to Charlotte in Dallas. AA was very efficient in scheduling an alternate flight, including luggage transfers. 4 hour late arrival which was OK given we started in Sydney.

LAX
MEL
Good 7.3

Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its.

That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs.

SIN
MEL
Excellent 10.0

I liked everything from crew to the plane

SYD
JFK
Good 6.0

The wide selection of free movies and TV shows. The food is tasty!

Our first flight to LAX was delayed by 7 hours so we spent the day in Sydney airport, spending more money on meals that hadn’t been planned. Because of the delay, we missed our connecting flight from LAX to JFK. The flight we were re-booked on was also delayed for mechanical/paperwork issues so we arrived back home in NYC 8 hours later than originally scheduled. This caused us to spend more money on a taxi since it was too late to take public transportation. it also made it difficult to settle back in at home because both my husband and I had to get up early for work the next day and we missed several hours of unpacking and cooking time we would have had had our flight not been delayed.

Thu, 8 Mar
YYZ
OOL
27h 30m
Wed, 21 Mar
OOL
YYZ
24h 53m
C$ 1345
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 1 May
YYZ
OOL
27h 40m
Mon, 7 May
OOL
YYZ
44h 13m
C$ 1303
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2985 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.6
MEL
LAX
Excellent 8.3

The plane itself was nice and comfortable for me. The business class seat fully laid down, and there were lots of entertainment options. The flight was quick! 15hr flight from Melbourne to LAX only took 13 hours!

Several of the food items were either cold or overdone. I asked hostess what the deal was (because their food service is usually great) and she explained that in this new plane (Boeing 787) they removed a lot of the working areas for the crew. They have less space to work in order to be able to prepare food and drinks compared to Qantas's other planes (Airbus A380). This is also a brand new plane for this crew (literally the first flight for some for some of them), and they didn't know where some of the things on the plane were. I imagine after they've used the plane for a while and learn where everything is, they'll get better. I'll find out on the return flight back to Melbourne.

SYD
DFW
Excellent 8.3

Very fast boarding process in Sydney. Food service very efficient, with decent choices.

Experienced a departure delay due to a mechanical problem. Missed the original connection to Charlotte in Dallas. AA was very efficient in scheduling an alternate flight, including luggage transfers. 4 hour late arrival which was OK given we started in Sydney.

SIN
MEL
Excellent 10.0

I liked everything from crew to the plane

SYD
JFK
Good 6.0

The wide selection of free movies and TV shows. The food is tasty!

Our first flight to LAX was delayed by 7 hours so we spent the day in Sydney airport, spending more money on meals that hadn’t been planned. Because of the delay, we missed our connecting flight from LAX to JFK. The flight we were re-booked on was also delayed for mechanical/paperwork issues so we arrived back home in NYC 8 hours later than originally scheduled. This caused us to spend more money on a taxi since it was too late to take public transportation. it also made it difficult to settle back in at home because both my husband and I had to get up early for work the next day and we missed several hours of unpacking and cooking time we would have had had our flight not been delayed.

SYD
DFW
Excellent 10.0

Fabulous service and comfortable seats

Not applicable

Thu, 8 Mar
YYZ
OOL
27h 30m
Wed, 21 Mar
OOL
YYZ
24h 53m
C$ 1345
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 13 Mar
YYZ
OOL
28h 55m
Fri, 23 Mar
OOL
YYZ
40h 14m
C$ 1481
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2166 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
PPP
BNE
Good 7.3

The plane was clean.

Needed to use a desk since I was unable to check in online. Luckily I got there early enough but waited an hour and a half on line and when finally getting there learned it's because I didn't have an ETA which the website could have told me but didn't so had to keep our fingers crossed that it went through within 5 minutes. To be honest they also could have had someone talking to people on the line to see if they had all the necessary paper work horrible experience.

SYD
AKL
Okay 5.6

Friendly and attentive crew. Check-in was simple and quick.

Boarding calls and process seemed a little disorganized. No in-flight entertainment system, only boy device, but with no ability to charge in-flight, battery length became a problem on a 3 hour flight.

SYD
CNS
Good 6.3

There was an extremely long line at check-in with only a couple of Virgin Australia attendants working. Despite the line (of several hundred people), the staff appeared to have no urgency about moving customers through the check-in process, and at one point two of the the three workers quit working, packed up and left. Replacements arrived five minutes later and took another five to ten minutes to set-up before helping customers - leaving one agent for the overflowing line. Total wait time for check-in alone was over 1 hour.

PER
SYD
Excellent 10.0

The lumbar support in the Virgin seat makes all the difference, plus the info re toilets, either get up now or wait till food service stops, and the instruction to put seat in upright position for eating much appreciated. I also LOVED the unexpected brilliant in-house video of psychology. Dr Andrew Ley(?) Food was great, nothing ridiculous, hot tasty and healthy. I liked there was no over packaging that took up my tray table room. Jetstar is a torture chamber with those seats that cause your back to curl over.

SYD
BNE
Excellent 10.0

Flight was great

All was good

Thu, 15 Mar
YYZ
OOL
31h 48m
Thu, 22 Mar
OOL
YYZ
30h 25m
C$ 1315
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2985 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.6
SYD
DFW
Excellent 8.3

Very fast boarding process in Sydney. Food service very efficient, with decent choices.

Experienced a departure delay due to a mechanical problem. Missed the original connection to Charlotte in Dallas. AA was very efficient in scheduling an alternate flight, including luggage transfers. 4 hour late arrival which was OK given we started in Sydney.

SYD
JNB
Excellent 9.0

Great service, flight was not packed and had an exit row to myself.

Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago.

DFW
SYD
Good 7.3

The crew is always pleasant and helpful.

The business class seats are average at best. The dinner service is good but not well coordinated. The cheese platter at dessert is really anticlimactic. I look forward to international biz class meals, but I want this to be better.

LAX
MEL
Good 7.3

Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its.

That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs.

SYD
DFW
Excellent 10.0

Fabulous service and comfortable seats

Not applicable

Thu, 15 Mar
YYZ
OOL
37h 15m
Fri, 23 Mar
OOL
YYZ
40h 14m
C$ 1481
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2166 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
CNS
Good 6.3

There was an extremely long line at check-in with only a couple of Virgin Australia attendants working. Despite the line (of several hundred people), the staff appeared to have no urgency about moving customers through the check-in process, and at one point two of the the three workers quit working, packed up and left. Replacements arrived five minutes later and took another five to ten minutes to set-up before helping customers - leaving one agent for the overflowing line. Total wait time for check-in alone was over 1 hour.

BNE
SYD
Excellent 10.0

All was good

SYD
BNE
Excellent 8.0

Very good service by employees when airport "free WIFI" failed to connect with phones to display our emailed boarding passes. Also help coping with out-of-order baggage machines.

All baggage tag machines were out of order, causing lengthy lines for checking bags.

BNE
SYD
Excellent 9.3

-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure.

-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app.

SYD
AKL
Okay 5.6

Friendly and attentive crew. Check-in was simple and quick.

Boarding calls and process seemed a little disorganized. No in-flight entertainment system, only boy device, but with no ability to charge in-flight, battery length became a problem on a 3 hour flight.

Sat, 10 Mar
YYZ
OOL
47h 35m
Wed, 21 Mar
OOL
YYZ
28h 23m
C$ 1394
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 14 Mar
YYZ
OOL
38h 25m
Wed, 21 Mar
OOL
YYZ
29h 30m
C$ 1334
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2985 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.6
SYD
JNB
Excellent 9.0

Great service, flight was not packed and had an exit row to myself.

Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago.

LAX
MEL
Good 7.3

Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its.

That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs.

SIN
MEL
Excellent 10.0

I liked everything from crew to the plane

PER
SYD
Excellent 10.0

Friendly crew and great food

Not applicable

DFW
SYD
Good 7.3

The crew is always pleasant and helpful.

The business class seats are average at best. The dinner service is good but not well coordinated. The cheese platter at dessert is really anticlimactic. I look forward to international biz class meals, but I want this to be better.

Fri, 16 Mar
YYZ
OOL
34h 55m
Fri, 23 Mar
OOL
YYZ
40h 14m
C$ 1531
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2166 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
CNS
BNE
Excellent 10.0

Good service, friendly staff. Amazing how fast they board a plane!

SYD
AKL
Okay 5.6

Friendly and attentive crew. Check-in was simple and quick.

Boarding calls and process seemed a little disorganized. No in-flight entertainment system, only boy device, but with no ability to charge in-flight, battery length became a problem on a 3 hour flight.

SYD
BNE
Excellent 8.0

Very good service by employees when airport "free WIFI" failed to connect with phones to display our emailed boarding passes. Also help coping with out-of-order baggage machines.

All baggage tag machines were out of order, causing lengthy lines for checking bags.

BNE
SYD
Excellent 10.0

All was good

BNE
SYD
Excellent 9.3

-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure.

-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app.

Mon, 12 Mar
YYZ
OOL
35h 50m
Thu, 22 Mar
OOL
YYZ
29h 30m
C$ 1365
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2985 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.6
SYD
JNB
Excellent 9.0

Great service, flight was not packed and had an exit row to myself.

Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago.

MEL
LAX
Excellent 8.3

The plane itself was nice and comfortable for me. The business class seat fully laid down, and there were lots of entertainment options. The flight was quick! 15hr flight from Melbourne to LAX only took 13 hours!

Several of the food items were either cold or overdone. I asked hostess what the deal was (because their food service is usually great) and she explained that in this new plane (Boeing 787) they removed a lot of the working areas for the crew. They have less space to work in order to be able to prepare food and drinks compared to Qantas's other planes (Airbus A380). This is also a brand new plane for this crew (literally the first flight for some for some of them), and they didn't know where some of the things on the plane were. I imagine after they've used the plane for a while and learn where everything is, they'll get better. I'll find out on the return flight back to Melbourne.

DFW
SYD
Good 7.3

The crew is always pleasant and helpful.

The business class seats are average at best. The dinner service is good but not well coordinated. The cheese platter at dessert is really anticlimactic. I look forward to international biz class meals, but I want this to be better.

BNE
PER
Okay 5.3

Overall ok.

Ancient plane in bad need of a refurb.

SYD
LAX
Good 7.6

The way your seats reclined: back/head your typical recline but add your seats bottom sliding forward. Best sleep I have ever had while in International economy. Sadly our plane to Australia from Los Angeles did not have the same seats. Entertainment selection excellent ! Great line up of brand new and older movies. I was able to use my noise cancelling headphones in your jack which was a big plus.

Paying an extra $30-35 just to choose a seat. Enjoyed sitting in the back of the plane however meal selection was terrible as the front of the plane always fed first so by the one it was our turn there was only one option - terrible “southern chicken” Or the Greek Inlet Which was just ok.

Sat, 17 Mar
YYZ
OOL
30h 55m
Fri, 23 Mar
OOL
YYZ
40h 14m
C$ 1531
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2166 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
BNE
SYD
Excellent 10.0

All was good

SYD
AKL
Okay 5.6

Friendly and attentive crew. Check-in was simple and quick.

Boarding calls and process seemed a little disorganized. No in-flight entertainment system, only boy device, but with no ability to charge in-flight, battery length became a problem on a 3 hour flight.

SYD
CNS
Good 6.3

There was an extremely long line at check-in with only a couple of Virgin Australia attendants working. Despite the line (of several hundred people), the staff appeared to have no urgency about moving customers through the check-in process, and at one point two of the the three workers quit working, packed up and left. Replacements arrived five minutes later and took another five to ten minutes to set-up before helping customers - leaving one agent for the overflowing line. Total wait time for check-in alone was over 1 hour.

SYD
BNE
Excellent 8.0

Very good service by employees when airport "free WIFI" failed to connect with phones to display our emailed boarding passes. Also help coping with out-of-order baggage machines.

All baggage tag machines were out of order, causing lengthy lines for checking bags.

CBR
BNE
Good 7.0

Because the flight was short, we had no entertainment options offered. I think I’d like flying more if movies were show, even if the whole airplane shows one movie like they used to do. Otherwise, it was a normal flight...nothing memorable. Though, my fiancé did love the granola bars and raves about them after the flight. I didn’t eat mine so I gave mine to him.

No entertainment options

Thu, 15 Mar
YYZ
OOL
41h 13m
Tue, 20 Mar
OOL
YYZ
46h 00m
C$ 1365
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2985 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.6
SYD
JNB
Excellent 9.0

Great service, flight was not packed and had an exit row to myself.

Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago.

DFW
SYD
Good 7.3

The crew is always pleasant and helpful.

The business class seats are average at best. The dinner service is good but not well coordinated. The cheese platter at dessert is really anticlimactic. I look forward to international biz class meals, but I want this to be better.

SYD
LAX
Good 7.6

The way your seats reclined: back/head your typical recline but add your seats bottom sliding forward. Best sleep I have ever had while in International economy. Sadly our plane to Australia from Los Angeles did not have the same seats. Entertainment selection excellent ! Great line up of brand new and older movies. I was able to use my noise cancelling headphones in your jack which was a big plus.

Paying an extra $30-35 just to choose a seat. Enjoyed sitting in the back of the plane however meal selection was terrible as the front of the plane always fed first so by the one it was our turn there was only one option - terrible “southern chicken” Or the Greek Inlet Which was just ok.

LAX
MEL
Good 7.3

Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its.

That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs.

BNE
PER
Okay 5.3

Overall ok.

Ancient plane in bad need of a refurb.

Mon, 5 Feb
YYC
OOL
34h 55m
Sat, 17 Feb
OOL
YYC
35h 57m
C$ 1543
Trip: 13 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2166 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
CBR
BNE
Good 7.0

Because the flight was short, we had no entertainment options offered. I think I’d like flying more if movies were show, even if the whole airplane shows one movie like they used to do. Otherwise, it was a normal flight...nothing memorable. Though, my fiancé did love the granola bars and raves about them after the flight. I didn’t eat mine so I gave mine to him.

No entertainment options

SYD
BNE
Excellent 8.0

Very good service by employees when airport "free WIFI" failed to connect with phones to display our emailed boarding passes. Also help coping with out-of-order baggage machines.

All baggage tag machines were out of order, causing lengthy lines for checking bags.

SYD
CNS
Good 6.3

There was an extremely long line at check-in with only a couple of Virgin Australia attendants working. Despite the line (of several hundred people), the staff appeared to have no urgency about moving customers through the check-in process, and at one point two of the the three workers quit working, packed up and left. Replacements arrived five minutes later and took another five to ten minutes to set-up before helping customers - leaving one agent for the overflowing line. Total wait time for check-in alone was over 1 hour.

BNE
SYD
Excellent 10.0

All was good

BNE
SYD
Excellent 9.3

-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure.

-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app.

Mon, 12 Mar
YYZ
OOL
37h 45m
Mon, 19 Mar
OOL
YYZ
45h 35m
C$ 1369
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2985 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.6
LAX
MEL
Good 7.3

Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its.

That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs.

MEL
LAX
Excellent 8.3

The plane itself was nice and comfortable for me. The business class seat fully laid down, and there were lots of entertainment options. The flight was quick! 15hr flight from Melbourne to LAX only took 13 hours!

Several of the food items were either cold or overdone. I asked hostess what the deal was (because their food service is usually great) and she explained that in this new plane (Boeing 787) they removed a lot of the working areas for the crew. They have less space to work in order to be able to prepare food and drinks compared to Qantas's other planes (Airbus A380). This is also a brand new plane for this crew (literally the first flight for some for some of them), and they didn't know where some of the things on the plane were. I imagine after they've used the plane for a while and learn where everything is, they'll get better. I'll find out on the return flight back to Melbourne.

SYD
DFW
Excellent 10.0

Fabulous service and comfortable seats

Not applicable

DFW
SYD
Good 7.3

The crew is always pleasant and helpful.

The business class seats are average at best. The dinner service is good but not well coordinated. The cheese platter at dessert is really anticlimactic. I look forward to international biz class meals, but I want this to be better.

LAX
SYD
Excellent 10.0

Quality & service.

Nothing.

Canada to Bilinga Gold Coast Flight Information

Flights Arrive in Bilinga Gold Coast
Flights Depart from Canada
Flight Price C$ 1045
Airlines Air New Zealand, Qantas Airways, Virgin Australia, Delta
*
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