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(Round-trip)
Airports
Origin
Ottawa
C$ 885
only
C$ 885
Toronto
C$ 713
only
C$ 713
Destination
Bologna
C$ 713
only
C$ 713
Sun, 21 Jan
YYZ
BLQ
20h 35m
Sat, 27 Jan
BLQ
YYZ
56h 45m
C$ 713
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 1 Apr
YYZ
BLQ
17h 15m
Sun, 8 Apr
BLQ
YYZ
12h 45m
C$ 884
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1468 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
DMM
AMS
Okay 4.3

staff was fine

old old plane, very uncomfortable. Tiny bad screen made movies pointless

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

AMS
MAN
Excellent 10.0

The included snacks and the seats.

Nothing.

CTU
AMS
Excellent 10.0

good service

LHR
AMS
Good 7.6

I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly

Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!

Thu, 15 Mar
YOW
BLQ
13h 40m
Tue, 3 Apr
BLQ
YOW
14h 07m
C$ 885
Trip: 20 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16763 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
IST
FRA
Excellent 9.6

The food and service was superb.

DFW
FRA
Excellent 10.0

The planes are comfortable, the crew are always nice and polite and have smiles on there faces.

FRA
JFK
Excellent 9.0

Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts.

Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it.

LAX
FRA
Excellent 9.3

timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew

touch screen for in flight entertainment did not work very well

FRA
BHX
Okay 5.3

The crew were excellent and plane was comfortable

The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit.

Sun, 29 Apr
YYZ
BLQ
17h 05m
Mon, 11 Jun
BLQ
YYZ
25h 05m
C$ 896
Trip: 44 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1375 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
BRU
DME
Mediocre 3.3

Departure and arrival was on time

Very narrow and very uncomfortable seats. Didn't have any free snacks or drinks. I asked about free water, the crew even didn't offer to bring it. For free water you have to go to the back of the airplane to get a small cup. Didn't have any entertainment.

LYS
BRU
Excellent 9.0

I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels.

BRU
LIS
Mediocre 3.6

NOTHING

We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price.

BRU
GVA
Okay 4.0

They did not even offer water to drink for free.

BHX
BRU
Good 6.6

Ok easy flight. Crew were great, really friendly:)

Seats to small, food humm? Dubious

Sun, 1 Apr
YYZ
BLQ
14h 05m
Sat, 7 Apr
BLQ
YYZ
26h 50m
C$ 901
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
CPT
LHR
Good 6.6

Your staff were truly excellent, helpful and engaging.

My TV worked only intermittently and I therefore could not relax and enjoy the entertainment...

LHR
DEN
Excellent 10.0

Everything

LHR
BUD
Mediocre 2.6

Only card why?? No free food??

LHR
DEN
Excellent 10.0

plane was not full so plenty of room to move around etc

OTP
LHR
Good 7.3

crew was very pleasant and helpful

i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel

Sun, 29 Apr
YYZ
BLQ
13h 55m
Sun, 27 May
BLQ
YYZ
11h 10m
C$ 904
Trip: 29 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 19779 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YVR
YYC
Excellent 10.0

Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods

YYZ
YVR
Good 6.3

Food not included with insane flight costs

ORD
YYZ
Excellent 8.0

It was overall a good experience, cannot complain about the service as it was great.

The weather caused a bumpy return flight but that is not the airlines fault.

LAX
YVR
Excellent 8.4

One of the crewmembers (regrettably, I did not catch his name) was incredibly kind when I moved seats to accommodate a couple that wanted to sit together. He really made this flight great.

Seats were comfortable but the row I moved to did not allow me to recline.

FLL
YUL
Good 7.3

I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?

Sun, 29 Apr
YYZ
BLQ
19h 10m
Sat, 16 Jun
BLQ
YYZ
33h 30m
C$ 907
Trip: 49 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2766 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.6
ODS
VIE
Excellent 8.0

That is was on time!

That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people.

TIA
VIE
Excellent 8.0

The air crew service

1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors.

TLV
VIE
Excellent 8.6

Very nice crew.

Buses to aircrafts. No snack on short flights.

LHR
VIE
Good 6.0

The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known.

See previous comments

JFK
VIE
Excellent 8.0

A poor choice of video/film/documentaries. Limited and uninteresting.

Fri, 20 Apr
YYZ
BLQ
16h 40m
Sun, 13 May
BLQ
YYZ
15h 10m
C$ 940
Trip: 24 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1868 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
TLV
CDG
Excellent 9.0

Crew was welcoming

Space between the seats was too small.

ORY
JFK
Excellent 8.0

it was cancelled so they got me on the next flight on Turkish

CPH
CDG
Okay 5.0

Nice food Right in time Police and customs formalities easy

Poor comfort in business class No entertainment at all

OUA
CDG
Okay 5.6

Seat comfort in business class Professional and friendly crew

Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?

PTP
FDF
Good 6.5

The price 50€ cheaper than the other operators. Quick flight. Kind crew.

Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price.

Sun, 21 Jan
YYZ
BLQ
20h 35m
Sun, 28 Jan
BLQ
YYZ
20h 40m
C$ 739
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 1 May
YYZ
BLQ
38h 21m
Thu, 14 Jun
BLQ
YYZ
19h 25m
C$ 760
Trip: 45 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 18 Mar
YOW
BLQ
13h 40m
Tue, 3 Apr
BLQ
YOW
14h 07m
C$ 885
Trip: 17 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16763 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
BUD
MUC
Excellent 10.0

My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!

MAN
MUC
Excellent 8.0

Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though.

FRA
BHX
Okay 5.3

The crew were excellent and plane was comfortable

The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit.

MCO
FRA
Excellent 8.0

No language options on tv besides english.

FRA
BEY
Excellent 8.0

Very comfortable flight. Good crew member little little bit uptight but expected. Efficient and on time

Need to upgrade mefia hardware to 21st century.

Thu, 3 May
YYZ
BLQ
17h 05m
Mon, 11 Jun
BLQ
YYZ
25h 05m
C$ 896
Trip: 40 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1375 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
BRU
GVA
Okay 4.0

They did not even offer water to drink for free.

BHX
BRU
Excellent 9.5

Punctual, clean plane, friendly service

Everything was as expected. Full flight!

BHX
BRU
Good 6.6

Ok easy flight. Crew were great, really friendly:)

Seats to small, food humm? Dubious

JFK
BRU
Okay 4.0

Paid extra to secure aisle seat booking, reconfirmed byne two days before flight, at check-in was reassigned to a middle seat, without explanatiob or apology. Had to be uncomfortably adamant about paid aisle seat reservation for them to put me in one of the several still available.

FCO
BRU
Excellent 10.0

Everything was perfect, highly recommended

Wed, 2 May
YYZ
BLQ
14h 15m
Mon, 11 Jun
BLQ
YYZ
13h 30m
C$ 907
Trip: 41 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BLQ
Good 7.6

I didn't like the fact that one has to pay for any refreshments on the flight, even for coffee, juice, or soda. When I asked for water, the flight attendant assumed that I wanted to pay for bottled water; I had to specify that I wanted regular water.

VIE
LHR
Excellent 8.0

punctuality

trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.

ORD
LHR
Good 6.6

Excellent vegan meal selection!

No Wifi, average movie selection, cramped space, 2+ hour delay (half of which was spent sitting on plane).

LHR
DEN
Excellent 10.0

plane was not full so plenty of room to move around etc

DEN
LHR
Good 6.3

food was good

IFE was not good the equipment is very old and selection is limited

Wed, 11 Apr
YOW
BLQ
15h 55m
Tue, 24 Apr
BLQ
YOW
15h 13m
C$ 917
Trip: 14 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 19779 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YUL
LGA
Excellent 10.0

Where do i start? It’s a short flight to be sure but air canada planes never feel like many Other airlines’ mini planes or puddle jumpers. they seem new, spacious, seat back Entertainemnt, just great. Also, there is no scrimping on Service. How many Delta or united or American flights have i taken on this route only to be told “coffee or water” and sometimes no coffee “the flight is too short”. Nonsense! Granted I was in business, but I had a full hot breakfast served and a full array of beverages offered. It AC can do it, everyone can. The flight attendant was lovely.

The flight was too short :)

FLL
YUL
Good 7.3

I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?

BWI
YYZ
Excellent 8.0

everything

no entertainment

YYZ
LHR
Excellent 10.0

everything

few movies

ORD
YYZ
Excellent 8.0

It was overall a good experience, cannot complain about the service as it was great.

The weather caused a bumpy return flight but that is not the airlines fault.

Fri, 30 Mar
YYZ
BLQ
17h 15m
Sun, 8 Apr
BLQ
YYZ
19h 50m
C$ 927
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1468 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
CTU
AMS
Excellent 10.0

good service

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

MAN
AMS
Excellent 10.0

The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM.

EDI
AMS
Excellent 9.3

Usual professional and friendly service from my airline of choice for most destinations.

Nothing

DMM
AMS
Okay 4.3

staff was fine

old old plane, very uncomfortable. Tiny bad screen made movies pointless

Tue, 1 May
YYZ
BLQ
38h 21m
Wed, 13 Jun
BLQ
YYZ
31h 55m
C$ 771
Trip: 44 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 19 Mar
YOW
BLQ
13h 35m
Tue, 3 Apr
BLQ
YOW
14h 07m
C$ 885
Trip: 16 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16763 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
DFW
FRA
Excellent 10.0

The planes are comfortable, the crew are always nice and polite and have smiles on there faces.

IST
FRA
Excellent 9.6

The food and service was superb.

FRA
JFK
Excellent 9.0

Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts.

Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it.

BUD
MUC
Excellent 10.0

My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!

FRA
DUS
Excellent 10.0

Timeliness of departure time Ease of navigating airport to find departure gate

Nothing comes to mind Good flight over all

Wed, 14 Mar
YOW
BLQ
15h 40m
Wed, 28 Mar
BLQ
YOW
26h 22m
C$ 898
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1375 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
PRG
BRU
Okay 4.6

Good leg space and went on time.

Cup of coffee would be nice but this you need to buy and this is STUPID Expensive

BRU
DME
Mediocre 3.3

Departure and arrival was on time

Very narrow and very uncomfortable seats. Didn't have any free snacks or drinks. I asked about free water, the crew even didn't offer to bring it. For free water you have to go to the back of the airplane to get a small cup. Didn't have any entertainment.

BHX
BRU
Good 6.6

Ok easy flight. Crew were great, really friendly:)

Seats to small, food humm? Dubious

BHX
BRU
Excellent 9.5

Punctual, clean plane, friendly service

Everything was as expected. Full flight!

BRU
LIS
Mediocre 3.6

NOTHING

We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price.

Mon, 4 Dec
YYZ
BLQ
22h 45m
Mon, 25 Dec
BLQ
YYZ
22h 34m
C$ 938
Trip: 22 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1468 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
EDI
AMS
Excellent 9.3

Usual professional and friendly service from my airline of choice for most destinations.

Nothing

MAN
AMS
Excellent 10.0

The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM.

CTU
AMS
Excellent 10.0

good service

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

DMM
AMS
Okay 4.3

staff was fine

old old plane, very uncomfortable. Tiny bad screen made movies pointless

Fri, 30 Mar
YYZ
BLQ
10h 50m
Sat, 7 Apr
BLQ
YYZ
26h 50m
C$ 945
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
VIE
LHR
Excellent 8.0

punctuality

trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.

CPT
LHR
Good 6.6

Your staff were truly excellent, helpful and engaging.

My TV worked only intermittently and I therefore could not relax and enjoy the entertainment...

OTP
LHR
Good 7.3

crew was very pleasant and helpful

i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel

LHR
DEN
Excellent 10.0

plane was not full so plenty of room to move around etc

ORD
LHR
Good 6.6

Excellent vegan meal selection!

No Wifi, average movie selection, cramped space, 2+ hour delay (half of which was spent sitting on plane).

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