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(Round-trip)
Airports
Origin
Edmonton
C$ 324
only
C$ 324
Hamilton
C$ 295
only
C$ 295
London
C$ 320
only
C$ 320
Ottawa
C$ 332
only
C$ 332
Montreal
C$ 355
only
C$ 355
Halifax
C$ 483
only
C$ 483
Toronto
C$ 272
only
C$ 272
C$ 296
only
C$ 296
Destination
Chicago
C$ 272
only
C$ 272
Tue, 3 Apr
YYZ
ORD
1h 57m
Thu, 5 Apr
ORD
YYZ
1h 33m
C$ 272
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 6 Apr
YYZ
ORD
2h 01m
Tue, 10 Apr
ORD
YYZ
5h 42m
C$ 295
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 8 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
DFW
FLL
Excellent 8.0

No issues at all

N/A

DCA
CLT
Excellent 8.6

My wife is hypoglycemic and requires food. The flight was so early that none of the terminal restaraunts were open, nor did the plain have food for any passengers accept first class. I've purchased a box on other flights, but this one did not provide an option for a box lunch or breakfast.

YYZ
ORD
Good 7.6

Staff seemed tired with some minor conflicts between them at Toronto gate

JAX
DFW
Excellent 8.6

Polite. Clean. Nice business class.

Would like more Western food.

YYZ
ORD
Mediocre 3.6

You provided a room

It seems you could have given me some extra miles or a free flight for all rhe hassles ov missing flights both going to Toronto and the return trip as well as missing my luggage for two days on the return!!!!!

Fri, 20 Apr
YHM
ORD
6h 44m
Sun, 22 Apr
ORD
YHM
6h 49m
C$ 295
Trip: 3 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
ZRH
YYZ
Okay 4.6

Vegetarian food needs lots of improvement

YYC
OGG
Okay 5.0

Rouge set up of the plane. Bring back air canada please

YYZ
YVR
Okay 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

YUL
MIA
Okay 4.6

Nice flight, staff

Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons...

Mon, 30 Apr
YXU
ORD
8h 35m
Wed, 2 May
ORD
YXU
11h 01m
C$ 320
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
BOS
BNA
Excellent 8.0

Service vey Good. Nice choices. Comfort seating very nice

WiFi awful. Useless.

BOS
JFK
Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

ATL
DTW
Excellent 10.0

Pls see above

GDL
ATL
Excellent 9.0

Staff was great!

No TV for movies.

ATL
MEX
Excellent 10.0

Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.

Tue, 27 Mar
YHZ
ORD
8h 35m
Mon, 2 Apr
ORD
YHZ
5h 32m
C$ 483
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
LHR
Excellent 10.0

United Airlines team and the plaine were brilliant.

GRR
IAH
Good 6.0

Pay for food, cold on plane entire time, everyone bundled up in blankets, jackets but staff friendly

DEN
PSP
Okay 4.3

Paid for Econoplus seat but was assigned a seat in the row before the emergency exit. Seat uncomfortable didn’t recline had to go through refund process

DEN
IAH
Mediocre 2.0

Nothing

Never made it. Stuck in Denver.

DFW
ORD
Excellent 10.0

I LIKE THE SERVICE ON BORD OF THE PLANE

NOTHING

Wed, 18 Apr
YYZ
ORD
1h 59m
Thu, 26 Apr
ORD
YYZ
1h 33m
C$ 272
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 4 Jun
YYZ
ORD
2h 03m
Sun, 17 Jun
ORD
YYZ
1h 36m
C$ 295
Trip: 14 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 8 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
JAX
DFW
Excellent 8.6

Polite. Clean. Nice business class.

Would like more Western food.

YYZ
ORD
Good 7.6

Staff seemed tired with some minor conflicts between them at Toronto gate

DCA
CLT
Excellent 8.6

My wife is hypoglycemic and requires food. The flight was so early that none of the terminal restaraunts were open, nor did the plain have food for any passengers accept first class. I've purchased a box on other flights, but this one did not provide an option for a box lunch or breakfast.

CLT
ILM
Mediocre 3.0

Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time.

DFW
FLL
Excellent 8.0

No issues at all

N/A

Tue, 10 Apr
YTZ
ORD
6h 04m
Fri, 13 Apr
ORD
YTZ
7h 10m
C$ 296
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
ZRH
YYZ
Okay 4.6

Vegetarian food needs lots of improvement

YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

PEK
YVR
Good 7.6

Flight was delayed 1.7 hours.

YYZ
YEG
Okay 5.0

Very long delay not fair to passengers

GCM
YYZ
Okay 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

Thu, 29 Mar
YYZ
ORD
1h 47m
Sun, 1 Apr
ORD
YYZ
1h 33m
C$ 290
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 1 May
YXU
ORD
8h 35m
Thu, 3 May
ORD
YXU
7h 46m
C$ 320
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
BOS
BNA
Excellent 8.0

Service vey Good. Nice choices. Comfort seating very nice

WiFi awful. Useless.

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

GDL
ATL
Excellent 9.0

Staff was great!

No TV for movies.

BOS
ATL
Okay 4.0

Comfort Plus allowed us to board early, useful USB ports.

SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

Fri, 4 May
YYZ
ORD
1h 48m
Sun, 6 May
ORD
YYZ
1h 36m
C$ 307
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 202 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
ORD
Good 7.0

The movies on board

The fact the plane was late

YYZ
ORD
Excellent 8.0

The flight was on time and there was adequate foot room

No free snacks- biscuits or pretzels?

YYZ
ORD
Excellent 10.0

Everything was great

YYZ
ORD
Mediocre 2.0

Seats for connecting flight were given away before connecting flight boarded and rescheduled flights didn’t provide purchased level of service

YYZ
ORD
Mediocre 2.0

At the gate, we were told our plane would leave soon. An hour later, they announced the flight was cancelled and we were briskly escorted out of the terminal, told to go through customs and pick up our luggage, which had never even made it on to the plane. They were not re-booking flights at the airport, and the phone lines went to a voice mail message telling us to call back in a few days. I was stranded in Toronto with no phone and no where to stay. It's a week later and I still have not heard anything from from, even though I've called and emailed and sent snail mail.

Wed, 4 Apr
YEG
ORD
8h 55m
Sat, 7 Apr
ORD
YEG
8h 56m
C$ 324
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
ECP
ATL
Excellent 9.6

We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.

Smaller plane but ok for short flight

ATL
MEX
Excellent 10.0

Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.

SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

BOS
ATL
Okay 4.0

Comfort Plus allowed us to board early, useful USB ports.

DTW
MEX
Excellent 8.3

Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.

Confusion over my boarding pass at the Delta terminal in Detroit.

Thu, 22 Mar
YYZ
ORD
1h 58m
Sun, 25 Mar
ORD
YYZ
6h 49m
C$ 297
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 24 Mar
YUL
ORD
2h 52m
Tue, 27 Mar
ORD
YUL
7h 48m
C$ 355
Trip: 4 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 3 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
CLT
ILM
Mediocre 3.0

Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time.

SAT
PHL
Excellent 8.0

I took American's first direct flight between Philadelphia and San Antonio. It was a nice plane, good service, and amenities for a cost. Love that the plane had plugs!

LHR
ORD
Mediocre 2.0

Nothing really. I will never book from Kayak ever

Everything

JAX
DFW
Excellent 8.6

Polite. Clean. Nice business class.

Would like more Western food.

DCA
CLT
Excellent 8.6

My wife is hypoglycemic and requires food. The flight was so early that none of the terminal restaraunts were open, nor did the plain have food for any passengers accept first class. I've purchased a box on other flights, but this one did not provide an option for a box lunch or breakfast.

Mon, 4 Jun
YEG
ORD
8h 55m
Wed, 13 Jun
ORD
YEG
7h 02m
C$ 326
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

BOS
BNA
Excellent 8.0

Service vey Good. Nice choices. Comfort seating very nice

WiFi awful. Useless.

BOS
JFK
Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

ATL
MEX
Excellent 10.0

Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.

Mon, 26 Mar
YYZ
ORD
1h 57m
Fri, 30 Mar
ORD
YYZ
1h 31m
C$ 297
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 9 Apr
YUL
ORD
2h 33m
Mon, 16 Apr
ORD
YUL
2h 02m
C$ 355
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 102 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
ORD
Excellent 10.0

The flight attendant was very nice and smiling.

YUL
ORD
Mediocre 3.6

Boarding was good, but pretty bad flights overall. One of the worst I ever had in my life! The plane seats we had had so little cushion that is was painful to sit. My husband was avoiding touching the back by leaning on his arms and he is great shape, don't think elderly and in pain by himself...Entertainment simply non-existent and food as well... The crew were borderline okay. Plus the plane drove for about 20 minutes at Montreal and about 20 in Chicago before we left and after we landed...Let's say I saw parts of O'Hare in Chicago, I didn't even know existed!!!

Pretty bad flights overall. One of the worst I ever had in my life! The plane seats we had had so little cushion that is was painful to sit. My husband was avoiding touching the back by leaning on his arms and he is great shape, don't think elderly and in pain by himself...Entertainment simply non-existent and food as well... The crew were borderline okay. Plus the plane drove for about 20 minutes at Montreal and about 20 in Chicago before we left and after we landed...Let's say I saw parts of O'Hare in Chicago, I didn't even know existed!!!

YUL
ORD
Excellent 8.0

Late flight No communication Had done pre register to sit with father. They changed his seat upon boarding.

YUL
ORD
Good 6.0

$800 reimbursement 1st class

They overbooked the flight by 2 passengers.

YUL
ORD
Excellent 10.0

Everything was perfect

Thu, 12 Apr
YUL
ORD
2h 41m
Sat, 14 Apr
ORD
YUL
4h 54m
C$ 355
Trip: 3 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 3 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
LHR
ORD
Mediocre 2.0

Nothing really. I will never book from Kayak ever

Everything

CLT
ILM
Mediocre 3.0

Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time.

SJU
MIA
Excellent 9.3

New onboard entertainment

ORD
CLT
Mediocre 3.0

Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time.

LAS
DFW
Excellent 8.0

Flight was punctual and service was good.

Gate change

Mon, 26 Mar
YOW
ORD
7h 32m
Fri, 30 Mar
ORD
YOW
5h 46m
C$ 332
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

DTW
MEX
Excellent 8.3

Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.

Confusion over my boarding pass at the Delta terminal in Detroit.

BOS
BNA
Excellent 8.0

Service vey Good. Nice choices. Comfort seating very nice

WiFi awful. Useless.

BOS
JFK
Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

ECP
ATL
Excellent 9.6

We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.

Smaller plane but ok for short flight

Fri, 4 May
YYZ
ORD
1h 48m
Sat, 12 May
ORD
YYZ
1h 36m
C$ 309
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews

Canada to Chicago O'Hare International Flight Information

Flights Arrive in Chicago O'Hare International
Flights Depart from Canada
Flight Price C$ 272
Airlines American Airlines, Air Canada, Delta, United
*
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