Daily cleaning, installation of cabin HEPA filters on flights to Cocoa Beach
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|September||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (4% more expensive on average)|
Average price round-trip
|C$ 516||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 243||or less|
Good deal one-way
|C$ 135||or less|
Air France, WestJet and Delta have waived their change and cancellation fees on flights to Cocoa Beach. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights to Cocoa Beach.
You cannot fly directly to Cocoa Beach. KAYAK recommends you fly to Orlando (MCO) (69.55 km from Cocoa Beach). From there you can rent a car or get a taxi.
The closest airport is Melbourne (MLB) (24.43 km). Other nearby airports are Orlando (MCO) (69.55 km), Orlando All airports (ORL) (75.19 km), Orlando Sanford Intl (SFB) (80.25 km) or Daytona Beach (DAB) (105.72 km). KAYAK recommends you fly to Orlando.
Orlando Airport is 70 kilometres from the centre of Cocoa Beach. View on Map.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Cocoa Beach.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cocoa Beach is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cocoa Beach with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cocoa Beach up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Air New Zealand is a great airline. Top notch crew, very comfortable seats and you arrive feeling rested and pampered. Food and entertainment only outdone by the patience and professionality of the crew."
Pros: "The plane ride was smooth"
Cons: "Getting booked onto another flight and not having comfortable seats ( even though they overbooked our flight.) we went from Canada to New Zealand The flight attendant suggesting I was pregnant and I'm not just little fat."
Pros: "Air NZ is fantastic"
Pros: "Entertainment was great! Comfort was decent but much better that the previous flight with Air Canada. The overall the feeling that I get from Air NZ and their employees is that they have FUN! It's infectious and makes for a great flight experience."
Pros: "Decent flight, but not a whole lot was 'above and beyond' my expectations."
Cons: "Not many food options for Vegans. Entertainment TVs hard to used and looks outdated."
Pros: "The flight was very smooth - the pilots did a great job!"
Cons: "The flight was operated by Air Canada. It was delayed over 2 hours and they kept telling us "it will just be 10 minutes longer." Not only that, but there was no food for the 7 hours total we were on the plane and the soft drinks only came by once. Air Canada is not recommended by me."
Pros: "The crew was exceptional, the on board entertainment was fantastic, and you could order snacks and drinks from your seat at any time."
Cons: "The seats were very cramped, extra narrow and almost no leg room. With aflight this long it go rather painful. The upsideit that I was able to distract myself with the provided snacks, drinks, and movies."
Pros: "Stellar entertainment options and attentive crew!"
Cons: "Gate changes are not made very clear at this airport. Almost missed my flight, because I was waiting at the gate that was posted when I first arrived. It was only after boarding was supposed to start and things weren't moving that I realized the gate had changed and was now clear on the other side of the terminal. Fortunately my flight had been delayed, so I made boarding."
Pros: "I liked very little about this flight which was operated by United Airlines."
Cons: "Starting with boarding it was poorly done. There were queue lines for different groups which were not adhered to or enforced. There was not really enough overhead baggage storage, particularly at the rear of the plane where we were. The flight crews bags were in "our" overhead bins. The in-cabin crew were ok, but not very friendly and did not go out of their way for anything. We were in the last row of seats and they did not recline, very uncomfortable. The only food we got was purchased (at an inflated price). There was NO entertainment on the cross country flight at all. A very marked difference from the international Air New Zealand flights that are flown by Air New Zealand. This flight was like a Greyhound Bus."
Cons: "Great that they served two warm meals without extra charge? But the meals were quite bland, with little imagination."
Pros: "Hasn’t occurred yet"
Cons: "Hasn’t occurred yet"
Cons: "The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable"
Pros: "Crew was awesome! Kind and funny!"
Cons: "The weather, but pilots did great despite it."
Pros: "Very prompt and efficient"
Pros: "Crew were fantastic"
Cons: "Entertainment choices"
Pros: "The crew was great but the seats were not."
Cons: "Roomier seats and meals should be served a little bit closer in between"
Cons: "They lost are baggage"
Pros: "The crew, the entertainment, the cleanliness and the overall experience was lovely"
Cons: "Lights could have gone fully off during a red eye international for sleeping."
Pros: "The crew were all very attentive."
Pros: "On time"
Cons: "Late start of check in"
Pros: "Nice seats in Business"
Cons: "2 hour delay"
Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"
Pros: "Have flown most carriers to Australia and NZ. Air NZ by far the best. I mean, I am flying cattle class, so its never going to be great. However, compared to the other carriers available, the seats are the most comfortable and have more legroom. If you can afford their sky couch, do so. Food is edible (and, to me, most airlines are not) and was nice to get WiFI all the way across for just a few air points."
Cons: "Would be nice if the seats had a foot rest, but this particular 777 did not. I have short legs."
Pros: "Food vegan was good on all sectors"
Cons: "The aisles are very narrow especially in economy hard for a older person to negotiate"
Pros: "service, food, good pilot"
Cons: "nothing everything just perfect"
Cons: "My ticket did not say that it was a no luggage,no meal ticket & I printed off the E ticket & no where on the E ticket did it state no luggage.....I think that needs to be shown clearly when we book. I had to pay for 1 bag & it would have been $250 but ANZ did work with me &changed the ticket for $125 name-Marjorie Kalama"
Pros: "Crew were friendly"
Cons: "Vegetarian options were all very similar. Over a 32 hour flight time I was provided with beans for breakfast/lunch and dinner. I would have preferrred more variety. Also being seated between two others was quiet uncomfortable for a long journey flight."
Pros: "Crew was very nice and friendly Plane was clean Entertainment was good"
Cons: "Vegan breakfast was a bit odd (more of a dinner than a breakfast). Temperature was a bit on the cold side (I had a sweater, vest, jacket, and the blanket and was still cold)."
Pros: "Friendly team on board"
Pros: "The crew, entertainment, and food were all great!"
Cons: "Our luggage did not arrive. This puts a huge damper on our honeymoon."
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Pros: "Great choice of entertainment, crew was very fun! Food was good. Nice leg room at my seat. Carry-on compartments are very high in these planes, great for tall people, one can actually stand without hitting the head."
Cons: "I could not select my seat (for free) at booking. Later I could not checkin via internet on my mobile, I needed the APP but couldn't download it (not enough battery at the time), consequently I had to take seat given at checkin at airport but attendant kindly found me a seat that was best in what was left on a fully booked plane."
Pros: "The food was very good, the movie selection was great, and the staff were friendly and caring."
Pros: "Friendly prompt service!"
Cons: "Unable to check-in online because of an international connection. Also, we need to pay extra for everything."
Pros: "$220 to take an extra bag. This is stupid. Why no disclosure about bag fees"
Pros: "My husbands booking was not processed correctly from the site we booked through, and we didn't notice the mistake until we were checking in. We were at the airport at least 2 1/2 hours before boarding time. The mistake could have been rectified, we were told it would need an email from Virgin to confirm and change the booking. We photographed and sent through passport details. We phoned the booing site, we phoned Virgin, we were put on hold for 25 mins while the booking site phoned Virgin - but Virgin refused to help us out! My husband was not able to board the flight - no refund, no help - and the sad part was, it wasn't for a holiday - it was to visit and help his 87yr old father-in-law who had fallen and cracked his spine. No sympathy from Virgin, VERY DISAPPOINTED!"
Pros: "Left on time. And I got 2 snacks."
Pros: "- Not a full flight, so empty seat next to me - Great in-flight entertainment - Great staff service"
Cons: "Paid for business class so I could Relax and sleep on the 10+ hour flight. Unfortunately, I was in seat 1G which was adjacent to the galley and storage compartments for the flight crew. Literally, every 15 minutes, someone in the flight crew was bumping my seat/bed - and waking me up. Never once got an apology. So pissed off I paid extra for business class when I would've gotten more sleep in a middle seat in coach."
Cons: "I was not able to pay for excess luggage online because I was told that I had to do it 48 hours in advance. I did not know I need and extra bag until the day before i left. So instead of paying the 1 dollar promotional fee advertised online i have to pay 191 dollars at the airport. That is ridiclous."
Cons: "The middle seats need to go back to 3 not 4. It would have made it a much more comfortable flight(since it was a non stop from Heathrow to LA)."
Pros: "Crew and entertainment good"
Cons: "More leg room"
Pros: "Foot rests, pillows, blankets, nice seats, and they had free in flight entertainment as well as dinner and beverages"
Pros: "Happy helpful crew"
Cons: "Slow to board and no gate on arrival. Had to be bused to terminal and waited ten minutes for the bus to arrive."
Pros: "Quick, efficient service"
Pros: "Flight times"
Pros: "Very nice gate attendants!! And on flight staff were great!"
Pros: "From start to finish they were amazing!!"
Pros: "Comfortable seats"
Cons: "Delayed, may of been beyond the pilots control. Scrambled seating arrangements."
Cons: "Plane did not wait! Miss it by 3 minutes after running through the airport"
Cons: "Didn’t know that Alaska and virgin America were now one, great in flight entertainment for the whole family."
Pros: "The crew was terrific"
Cons: "The long delay was miserable. Although we would rather be on aircraft that was running like it should. We were dead at that point in our journey and the long delay was very difficult."
Pros: "I liked nothing"
Cons: "I didn’t like everything"
Pros: "Cabin crew was very helpful"
Cons: "The plane sat in the taxiway a half hour since Alaska only has one gate at MCI and it wasn’t free."
Pros: "Crowded leg space"
Pros: "Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight!"
Pros: "Seats are ok."
Cons: "The flight schedule was delayed two times."
Cons: "We can't get boarding pass in Taipei. Hence, we have to go through Canadian immigration process to obtain boarding pass, then enter US immigration zone for US immigration process before get on board."
Pros: "Very helpful and accommodating for my broken hip."
Pros: "N/A. Because of bad weather on Vancouver Island, my flight to Vancouver was delayed two hours and I missed my 230p flight to Seattle. Alaska had no other flights available from Vancouver that would get me to San Diego and other later flights that day from other airlines were over booked. I stayed the night and flew out the next morning on a direct flight to San Diego. The flight was fine. The flight crew was nice, they offered us drinks and snacks and the air condition worked. The reason I included the AC is sometimes it doesn't work and that's miserable. There's not too much else to add."
Pros: "Friendly service"
Pros: "The crew was very friendly and there was plenty of leg room."
Cons: "It was only an hour flight, so there was no entertainment. And the seats didn't recline."
Pros: "charging outlet"
Cons: "light delay. no service."
Cons: "I had booked my flight to take off at 2:30 PM, but when I checked into London Gatwick, my boarding pass given was 7:30 PM. Of course there's no Alaska desk so I couldn't ask anyone there. When I got to Vancouver, they said they weren't sure why I was bumped, but there were seats left on the plane. However, I had to go to the gate to change my flight because I had a checked bag. Got to the gate, and of course, it was sold out. And they told me they weren't sure if the 7:30 PM flight would be taking off. So I grabbed my bags, made my way via train/bus/hitchhiking across the American border where my dad picked me up. Never got a single reason why I was bumped in the first place."
Pros: "We routinely fly Alaska and they never disappoint. From the Captain showing youngsters the cockpit, to the flight attendants giving you an extra treat, and the great customer service, we always try to fly them."
Pros: "On time."
Cons: "Wish there was a direct non stop flight to SMF from YVR"
Pros: "Small plane and short flight. Not too much to expect other than get there on time which they did"
Cons: "No complains"
Pros: "Everyone I encountered that worked for Alaska were truly incredible and kind! Best airline! More airlines need to take notes from Alaska! You guys are amazing! Thank you Alaska Airlines for a wonderful flight!"
Cons: "Mechanical delays of more than hour."
Pros: "Flight attendants were quick and efficient during a medical emergency."
Cons: "We had two hard landings (in Seattle and again in Ontario - same crew) and hit turbulence coming in toward Ontario that literally forced a flight attendant to her knees in the aisle."
Pros: "Crew was friendly and on point with meal/beverage service."
Cons: "Boarding process could be better communicated. Hard to hear announcements."
Pros: "The overhead bins seemed to have more space than usual for non-checked bags."
Cons: "Boarding was delayed and the flight was late. This was already an evening flight, so the delay meant that I missed the last public transit train once I was home and had to pay for a cab."
Pros: "My snowboard didn't make the connecting flight, customer service had it delivered to my house the very next morning."
Pros: "Flight was quick with wonderful views of the San Juan islands"
Cons: "content with everything on this flight."
Pros: "Great customer service! The crew was super patient with me and a flight issue I had"
Cons: "I never like the drinks offered on a plane."
Cons: "Bag full of very expensive ski stuff lost in Vancouver somewhere---hoping I get it back!"
Pros: "Smooth flight and easy app to handle"
Cons: "Kiosks couldn't read any of my travel documents. Even thought I checked in and about my luggage 24 hours in advance I had to form the line and check in for help."
Pros: "time of flight"
Cons: "The plane was tiny. Everyone had to check standard carry-on luggage"
Pros: "Bad attitude, no info, then annoyed when we asked them anything. All the passengers kept cool and calm. Staff was terrible."
Pros: "Very good flight and service. Seats are standard not the mini seats that some airlines expect a 6 ft person to squeeze in. I would definetly fly them again."
Pros: "The flight was quick and we arrived early. I had more seat room on this flight than on intercontinental planes. Very smooth landing, one of the best."
Cons: "No beverage service of any kind--trip was too quick!"
Pros: "The overall attitude of the entire staff was noticeably above the norm for airline personnel. We enjoyed Penny at check in and Juan on the flight (#760 11/21)."
Pros: "arrived earlier"
Pros: "Check in at the airport was very quick everyone was polite and very helpful"
Cons: "The low mark for the food on the flight is because I didn't eat"
Pros: "Short flight"
Pros: "the flight was so short that nothing mattered but it was still a good flight."
Pros: "It's short flight it's ok. Not applicable on entertainment and food"
Pros: "Too cold!"
Pros: "Quick loading"
Cons: "Size of drinks and snacks"
Pros: "Amazing crew! Nice comfortable seat and leg room. Good food and entertainment. Clean airplane. Luggage delivered quickly to baggage area."
Pros: "The flight attendants were very welcoming and nice. Also, the overall look and interior of the plane was well kept and clean."
Cons: "I was really excited about flying with your airline, as I have been told by many how awesome it is. However, I was on a red eye flight, and though excited to fly with you, knew I would be needing some sleep for this particular trip. I selected my seats online and boarded the plane. Shortly after takeoff I went to lean back for a restful sleep, however, the seats didn't recline at all. There was no mention on the site of this when selecting the seats. This is kind of important to some people. I'm disappointed in my flight, and the experience I had with this. I probably will not fly Alaskan airlines again."
Pros: "Over all great"
Cons: "Only food for purchase on 5 hour flight."
Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."
Pros: "Short flight"
Pros: "we arrived earlier than the time listed"
Cons: "no entertainment"
Pros: "Smooth flight. Tablet with free games an availible movies in the seat arm rests. Really enjoyed that feature. Finally a friendly staff the whole trip. Usually a hit or miss."
Cons: "Seats could use a little more room. Maybe by an inch in al directions"
Cons: "Purchased these tickets over a month ago and I was never able to select my seats. I am a Delta frequent flier, and despite logging on and checking in, was told at the airport counter that I would be assigned a seat at the gate. Of course we were assigned to the last row of the antiquated MD 88, right next to one of the engines. As if the lack of reclining seats was bad enough, the engine noise and vibration was almost unbearable on the flight that was delayed one hour on the Tarmac. The crew was understanding and we did get to Orlando safely...a big plus."
Pros: "The separate check in for first class. Early boarding and pre-departure drink."
Cons: "TSA at T6 are inefficient and make it take longer than necessary."
Pros: "Everything, but especially upgraded seating due to delayed flight which caused us to miss layover flight."
Cons: "Lost time to destination (vacation) due to delayed flight then missing our layover flight. Upgraded to Comfort+ was appreciated but time lost was time lost."
Pros: "Complementary snaks and drinks"
Cons: "Didnt seat with my companion"
Pros: "Friendly crew!"
Cons: "Didn't get to choose our seats!"
Pros: "The plane was new with extra leg room. Very nice."
Pros: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Cons: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Cons: "Customs massively backed up. Somewhat disorganized"
Pros: "I loved flying delta comfort. I’m going to do it more often."
Cons: "6 hours late. Unacceptable."
Cons: "A 7+ hour delay!"
Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"
Pros: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Cons: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"
Pros: "Smooth. Fast boarding"
Pros: "Everyone is working the gate and on the plane were amazing!"
Pros: "On Time. Nothing else to say,"
Pros: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Pros: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Cons: "Both Virgin plans needed a deep cleaning."
Pros: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Pros: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Cons: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."
Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Pros: "Very nice and courteous crew."
Cons: "Lady at the gate was a bit standoff Ish and the delays were an annoyance."
Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Cons: "No Gluten free option"
Pros: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
Pros: "The lady at the ticket inter helped me em get eat I wanted!"
Pros: "Every thing good"
Cons: "Boarding was rushed and the crew barely announced the sections. It took an incredibly long time to bard the longest that I have ever experienced and I couldn't point to any reason why."
Pros: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Cons: "Nothing...I have no complaints"
Pros: "The crew tried their best. The seats were average. The food ok."
Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"
Pros: "Delta flew their way back into my heart this time around"
Pros: "The in flight movie and fast boarding"
Cons: "Couldn't get a receipt for baggage fee"
Cons: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."
Cons: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"
Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"
Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."
Cons: "I felt singled out by the gate agents for this leg of the flight. The gate agent called me out twice - once just to check if my carry on fit into the sample size container. Then she did it again when we were boarding. I know she knew she'd already asked me before. Because afterwards, she tried to play it off, laughing and saying "I'd already asked you, didn't it". My carry on fit with ease. There were people with larger suitcases all around me but she continuously singled me out."
Pros: "I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!"
Pros: "I had a good flight and the Captain kept us informed of our flight delay in departing. S"
Cons: "A male flight attendant is showing me where in the bin to put my carry on and didn't even make an attempt to help me even though I'm an older woman. Sometimes the passengers are more helpful."
Pros: "simple no frills plane crew was polite (they are canadians after all!)"
Cons: "During my booking I ended up with my return flight being on the same day as my departing flight. I was surprised that this was not noticed as I would not have even reached Vancouver before I was scheduled to return. My fault too as I did not look at the tickets when I printed then off before we left Fortunately there was only a 120.00 charged to change our tickets. I am just thankful my husband noticed the day before we got to the airport to come home as the flight was totally booked."
Pros: "Friendly crew. Free movies. Great customer service."
Cons: "Crew wasn't that great."
Pros: "Although there was no option to request a vegan meal, when I told the hostess I had dietary restrictions, she immediately went and found me all sorts of vegan goodies. Very accommodating."
Pros: "Seats had good leg room"
Cons: "Arrived in Grsnd Caymsn and my bag didn't. Was wearing winter clothes and had to go buy shorts, tshirt, etc. In GC this is not cheap. The stupid thing is that we didn't even switch planes in Toronto. It was the same plane that brought us from Winnipeg. Who knows where my bag is now!"
Pros: "The crew seemed quite nice"
Cons: "Plane was old and very tight and uncomfortable. There was only 1 toilet in the rear as the airline chose to put 2 other extra seats in instead of a second toilet. The pilot was not communicative. After a late take off we were never told what our new arrival time would be nor were we updated during the flight. The plane is so old there was no in flight entertainment. They ran out of sandwiches and we couldn't get lunch."
Pros: "Loved the free (promo) entertainment via lap top and app. Crew was friendly, professional, and seemed caring. Was happy to be able to buy food in advance, then be served first. Was surprised to find AC + USB power at every seat."
Cons: "Did not like the slimline seats on this 737 for a >2h flight."
Pros: "Being that it is another airline you are treated like a second class traveller. They make it difficult to change seats you cannot up grade. The gate agents were 30 min late so they had to rush everyone on the plane. The flight itself was great but the experience was less than stellar"
Pros: "Flights are on time, they are tolerant of pets on board and luggage is never lost!"
Pros: "Good crew and on time departure"
Cons: "Overnight flight. How nice it would have been to have blanket and pillows as provided by some airlines ."
Cons: "Delays left us in the plane for almost 1 1/2 hours before leaving Toronto."
Pros: "Horrible check in"
Cons: "Rude staff"
Pros: "Took way way to long"
Pros: "Need more leg room"
Pros: "We were happy to be seated in the exit row which gave us additional space. Although it was a direct flight, they offered drinks and snacks twice, when normally when flying I only see then come by once. I noticed Aiden seemed really friendly and kept a smile. Also when dropping off our luggage beforehand was a fairly speedy process."
Cons: "Seats don’t lean back."
Cons: "Boarding was not enforced by zones. When people line up it is better staff announce zones and force people to not get in line"
Pros: "Had seats in row six -- plus there was room for both our carry-ons!"
Cons: "Flight was delayed taking off from Winnipeg 90 minutes with no explanation given. Made us late getting to Saskatoon and missed our daughter's scheduled ride to pick up our two cars as a result. Had to pay an extra two hours parking at airport, etc etc etc."
Pros: "Joesph air host was amazing! Took care of numerous people with kindness & professionalism on our morning fright from Toronto to Vegas!"
Cons: "Lots of kids on the flight. Parents did a great job coupled with the staff. I very grateful! I needed a nap ! Iol"
Pros: "Westjet service is always the best. Flight was smooth and seemed very short. Again the crew makes it the best!"
Cons: "We were late cause of a thunderstorm but that is nobody's fault."
Pros: "Crew was kind and friendly. Good leg room."
Cons: "Flight was delayed by two hours. There was a change in gates and aircraft. The gate was too small for the amount of people boarding. Families were separated due to the change of aircraft. Few updates of the situation while waiting."
Pros: "The flight was on time."
Cons: "Tiny chairs"
Pros: "So poorly organized at boarding ! Staff on the ground that where lazy ! On board staff where lazy ! Waiting for luggage took over 40 mins. Horrible ! Good thing I've had other flights that where much better."
Cons: "Delay delay delay delay"
Cons: "Terrible selection of new releases and most were in French only! With English subtitles. This made no sense!"
Pros: "West Jet just runs a relaxed yet professional airline. They are just more laid back and accommodating. You can use any bathroom on the plane as well which is huge on those rare times you need to use it. They are funny and chatty and seem to enjoy working together which all translates to a less rushed and relaxed experience for us the passenger. I really can’t complain....I had an entire row to myself....the best you can hope for, when riding on a plain for hours that’s like winning the lottery!"
Cons: "No complaints for sure"
Cons: "I was in row 2 and they did not have the food item I wanted. Seriously?"
Pros: "Fight and everything else was fine."
Cons: "There was a huge problem with the paper work..Names were not filled out right ( middle names missing) and Last name Misspelled even though on our copy it was first spelled right."
Pros: "West Jet never disappoints..."
Pros: "Extra leg room, staff very friendly and helpful."
Cons: "No tv screens on back of seats, liquids should be offered more"
Cons: "having to walk outside the plane in the snow to get on the bus and vise versa. it was cold and I got a bad cold...."
Pros: "THE YOUNG PERSON FROM GRAND PRAIRIE AB WHO SET NEXT TO ME WAS A GOOD TRAVEL COMPANION"
Cons: "THE SEATS WERE MUCH TOO SMALL FOR TWO MEN BOTH OVER 250 POUNDS TO SIT NEXT TO EACH OTHER"
Pros: "WestJet was great. I had assistance this flight and they took great care of me"
Cons: "Totally full flight so squished in my seat"
Cons: "We were told not to take the late flight to TO as Westjet would not hold the connecting flight (TO to Gatwick) for us. This meant our TUI connection in Gatwick to Chambery would have been wasted along with bus transfers. West jet did not offer us AC flights that were available to keep us near to our schedule. We ended up cancelling the Westjet flights and buying AC flights to Heathrow at a cost of $3300 + $300 taxi to gatwick + abandoned bus to Gatwick Westjet did offer us a flight on Sunday ! In the end, we are not sure if booking thru Kayak was part of the problem as Wesjet staff said ..... Oh you booked thru a 3rd party Comments ?"
Cons: "The entire flight's baggage never were received. The stewardess even promised that all bags would be received within 20 min. We waited 1 hour until we went to go talk to someone to inquire about the delay. They opened up a baggage claim, but the claim status only ever says open or closed, which says nothing about the status of the bag."
Cons: "Lack of attention from aeromexico in customs to ensure making the connection. Sevice is a joke."
Cons: "2 hour delay, small plane, rude crew"
Pros: "The reservation was quick and effective"
Cons: "Our flight was delayed by 3 hours. We missed our connecting flight so we are in a hotel in Toronto now at 1:30 am. And our flight out is at 5:50 am and we will need to get up by 4 to get to the airport by 4:50. Getting our hotel and food vouchers was long and painful and disorganized. Would not fly with them again"
Pros: "Fantastic flight!"
Pros: "Pretty quick boarding, although the boarding time was incorrectly mentioned to be too early."
Cons: "Had to de-ice so we left about 10 minutes later than expected, but somehow still arrived early… but our gate had another plane still using it. We ended up arriving at our gate 25 minutes late. That's unacceptable, especially on a flight that's just an hour long. The gate was so far from the public transportation (landed at Terminal 3, public transport is at Terminal 1) that I missed the bus - got home super late as a result."
Pros: "Crew was great"
Cons: "Who decided that seats should be shaped that way? Always gives me a backache."
Pros: "Cabin Crew were nice"
Cons: "Very tight seating."
Pros: "Flight was great! Just a bit slow on boarding, that ok , I understand. Out of Hamilton but better than Toronto."
Cons: "Arriving at Orlando, Real confusing and I'm not really old yet. Good thing we had people to meet us, I had no idea where to go."
Pros: "Crew was fun and helpful. Was extremely accommodating in helping me switch to an earlier flight"
Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"
Pros: "As usual, the gate and air crew were extremely helpful and efficient. I love that the flight attendants almost always have a great sense of humour. This helps put everyone at ease and in a good mood for take-off. The flight was right on time."
Cons: "We gate-checked our baggage on the first leg of the flight and didn't quite understand why we had to take it off and back on again for this flight when it was on the same plane. There wasn't much legroom; and when the rather thoughtless guy in front of me reclined his seat fully, I could barely move. Luckily, it was a short flight."
Pros: "Excellent crew"
Cons: "No issue at all"
Pros: "same as above."
Cons: "same as above."
Pros: "Seat comfortable, Crew was great."
Cons: "The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough"
Pros: "I slept. Pillow, blanket, clean disposable headrest cover Food was decent Way above average crew."
Cons: "Long boarding process. Broken headphone jack."
Pros: "The crew was friendly and the food was good."
Cons: "Being on a plane for 9 hours in those small seats with no leg room is not pleasant, but I don't guess that will ever change. Also, no music to listen to other than United Kingdom bands I never heard of...I tried some... not my thing. Would like to have had some classic rock options, British or otherwise."
Pros: "Nice aircraft! Very modern."
Pros: "Flight was safe. Pilots did fine job."
Cons: "Plane was filthy. Crew did not collect rubbish throughout the flight except once immediately after each meal service. I went to the back to throw away my and my seat mate's rubbish, bins were overflowing and untidy. seemed to put out crew members when I asked for a cup with ice."
Pros: "Flight was delayed however the crew got us back as fast as they could and we where very happy with the service"
Cons: "The plan from Philadelphia to Amsterdam didn't have the normal TV screens in the seats ahead of the passengers, which meant we all had one show to watch. :("
Pros: "Food !!the services"
Cons: "The seats not very good and the tv screen"
Pros: "The orderly manner in boarding & customer service"
Cons: "Everything was great"
Pros: "Great service, good / plentiful food, lots of entertainment options."
Cons: "No outlet / USB to plug in my phone or computer."
Pros: "Loved everything about this flight great complimentary food options"
Cons: "The crew could be quite curt at times"
Cons: "In flight service needs to be improved"
Pros: "Customer service."
Cons: "Entertainment need more movies"
Pros: "The crew were friendly, professional and extremely pleasant."
Cons: "I’m not a fan of the constant PA’s during the descent. Playing a video about arrival procedures for an airport is extremely superfluous. Nobody pays attention and you just have to follow the signs when you get there."
Cons: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Pros: "good flight, on time, nice crew, no complaints"
Pros: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Cons: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Cons: "There was a new born next to me and actually it was difficult to sleep."
Cons: "Flight canceled want able to rebook"
Cons: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"
Pros: "staff friendly."
Cons: "seat broken, screen broken. When fixed the choice of movies was very limited. In seat power not working, so couldn't work after battery exhausted. Flight attendants were all friendly but didn't respond to call button or other requests."
Pros: "see above"
Cons: "see above"
Pros: "Overall flight better London to Beirut l"
Cons: "Long wait over"
Pros: "Ok food."
Cons: "Horrible flight from a comfort standpoint."
Cons: "Plane was very old and my seat was very out of condition and uncomfortable.... also ordered a gluten free meal which the main meal was fine but the 2nd meal was 2 packets of raisins!! Where as everybody else got a sandwich and snack!"
Pros: "On time"
Cons: "Not a thing"
Pros: "Earlier arrival"
Cons: "Not enough room tor luggage, I did not have any, but many people had too much, they were not able to put it in the available space. People should NOT be allowed to take soo much luggage into the cabin. In Prague it took more than 30 minutes to get our bags!!!!The WORST I EVER EXPERIENCED..."
Pros: "A great crew member or more can make a flight so much better."
Cons: "Update your entertainment systems. Head jack was broken and system old."
Cons: "delays, loud drunk in boarding area in Amsterdam that had been removed from his flight,"
Pros: "The in-flight service was great!"
Pros: "Everything was fine until I ate my breakfast."
Cons: "My special kosher meal cause me to immediately have stomach cramps and estreme nausea - within 20 min of eating it. I had horrible pains and could not use the bathroom due to landing. Upon landing I ran to the use the restroom and the staff promised to keep an eye on my bags. When I exited the bathroom after being violently ill, no one was on the plane except the cleaning staff, and no one was keeping an eye on my bags. I found my purse unzipped. Luckily nothing seems to be stolen. I proceeded to vomit and have food poisoning symptoms the next few hours while waiting for my connecting flight to Rome. I vomited through the entire flight to Rome - no one seemed particularly concerned. No one asked if I needed a hospital. British Air would not take a report about the food poisoning onsite. Nothing was done to help me change my flights to avoid flying so sick or make any helpful suggestions whatsoever."
Pros: "Nothing good to say its an old plane, rubbish entertainment system no help by the British airway's staff not even in checkin when my girlfriend struggled to weigh bag the staff just looked and offered no assistance. Hardly came round to offer drinks meal was foul and the Sandwick was inedible. I will never fly British airways again I wrongly thought that they were a premier service how wrong was I"
Pros: "Great service and experience."
Cons: "The boarding was a little long."
Pros: "Arrived on time"
Cons: "We paid $85 each to have extra leg room - which were horrible seats near the toilet. Which became a gathering area and we were unable to sleep/watch movie in peace. Worst of all was the fact that someone was sick in the toilet (inside and out) the toilet was closed BUT no sign is placed on it so people continue to line up and wait..... unless I told them it was not in use.... this went on for 2 hours!!! A simple sigh on the door was all it needed."
Cons: "Delayed twice, switched gates, AND forced to gate check my carry on "because the plane was small" and supposedly they were having everyone check their bags. Except that didn't turn out to be true. Frustrating although baggage claim had bags waiting when we got through customs."
Pros: "787-9 new aircraft with the total lack of space in economy, my worst transatlantic crossing in thirty years. DVT waiting to happen."
Cons: "The food"
Cons: "airfare.com is truly awful, and I'll avoid using that service in future"
Cons: "Still at Gatwick. 24 hours later"
Cons: "Three hour delay put me in Orlando really late (and I had two hour drive home)."
Pros: "The crew was outstanding, professional and friendly. Food was good. Entertainment platform was easy to use and had great selections."
Cons: "Nothing I can recall."
Pros: "I was bumped off the flight because the agent failed to inform me that I needed a transit visa for Canada so the whole itinerary was cancelled at the check in counter to the boarding lounge."
Pros: "The food in business was very good as well as crew"
Cons: "This plane is so old and entertainment is terrible"
Pros: "A 380 is a great aircraft. Service was very good."
Pros: "Normal flight."
Cons: "This is the first time we are not happy. We informed BA personnel that we need wheel chairs and vegetarian food with no mushroom and no fish and eggs. At Orlando airport there was no mention of wheel chairs. The staff made the wheel chairs available BUT we were given separate seats. I am 82 and my wife 76' I requested to give us seats together and at the last moment at the gate the BA staff gave us seats together. On arrival at London there was no mention of wheel chair but later they gave one wheel chair and my wife had to walk. Pathetic. Yesterday (3rd January 2016) at London airport again there was no mention of wheel chair and vegetarian food. Lady at the counter managed to give us wheel chairs BUT separate seats. We pleaded but no result. TRY AT THE GATE, TELL THE CREW WHETHER THEY CAN HELP but there was no help. we even tried to upgrade by paying extras but they said because we did not buy the ticket from BA they could not do it. BA staff told us to contact you to upgrade. Nobody helped us to give us seats together. On arrival at the Orlando airport at least we got wheel chairs. Also at tea time we were given egg sandwich we could not eat. THANK YOU VERY MUCH. This is the first time we were treated like this. How can BA separate us when we booked the tickets together Hope you can answer us what happened. We have booked tickets through you many times over the years. Can you find out for us what happened and why we should fly BA and why we should buy tickets through you when we cannot upgrade because we bought tickets through you. Amritlal Vassa"
Pros: "Quick and efficient boarding"
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Daily cleaning, installation of cabin HEPA filters on flights to Cocoa Beach
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