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(Round-trip)
Airports
Origin
Edmonton
C$ 686
only
C$ 686
Calgary
C$ 630
only
C$ 630
Toronto
C$ 607
only
C$ 607
Destination
London
C$ 607
only
C$ 607
Mon, 15 Jan
YYZ
LCY
11h 45m
Fri, 26 Jan
LCY
YYZ
11h 50m
C$ 607
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 24 Jan
YYZ
LCY
15h 25m
Wed, 31 Jan
LCY
YYZ
15h 50m
C$ 607
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2848 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.1
Entertainment
6.9
Food
7.2
BUD
LIS
Excellent 10.0

The plane was on time, attendants were friendly. Food and drink was provided at no additional cost.

I have no complaints!

LIS
MIA
Okay 4.6

All flights have been on time. Seats and entertainment system are acceptable

Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket

AMS
LIS
Okay 5.2

I got to Lisbon on time.

just another bus ride

MAD
LIS
Excellent 9.3

Plane too small and doesn’t have the thing to charge my phone

MUC
LIS
Good 7.0

Friendly staff

The food was only for meat eaters and not very Good. Would have liked a vegetarian option.

Tue, 6 Feb
YYC
LCY
20h 50m
Thu, 8 Feb
LCY
YYC
19h 24m
C$ 630
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1488 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
EDI
AMS
Excellent 9.3

Usual professional and friendly service from my airline of choice for most destinations.

Nothing

JFK
AMS
Good 7.6

Two hours delay in the start.

AMS
TXL
Excellent 8.3

The sandwiches were simple yet just the right touch, on all four flights.

CTU
AMS
Excellent 10.0

good service

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

Sun, 22 Apr
YYZ
LCY
14h 20m
Tue, 24 Apr
LCY
YYZ
31h 05m
C$ 637
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5475 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
BUD
Good 7.3

Budapest airport crew is very slow. It took them 45 min to get the baggages out .

ZRH
DXB
Okay 5.6

I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food.

I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food.

EWR
ZRH
Excellent 10.0

The crew was excellent. They were very efficient and went about their duties without disturbing the passengers.

ORD
ZRH
Excellent 9.6

I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies.

ZRH
ARN
Good 6.3

Fast, on time.

No entertainment at all, super uncomfortable

Sun, 4 Feb
YYC
LCY
16h 50m
Tue, 6 Feb
LCY
YYC
11h 50m
C$ 645
Trip: 3 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16888 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
ORD
Excellent 8.6

We liked that no one was sitting behind us.

Food wasn’t great

CDG
FRA
Excellent 10.0

The crew was kind and helpful and the movie selections, food, and seats were all great.

MUC
LAX
Excellent 9.0

I didn't like the food

DEL
FRA
Excellent 10.0

Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food.

Almost nothing

FRA
JFK
Excellent 10.0

Complementary Drinks. Beautiful Flight Attendants.

Nothing

Mon, 15 Jan
YYZ
LCY
11h 45m
Mon, 22 Jan
LCY
YYZ
13h 55m
C$ 653
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3750 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
LAX
DUB
Mediocre 2.6

The flight was very bare bones. Entertainment system froze up half way into a movie. You had to pay for wine with dinner. Even on budget carriers, wine is included with meals on the long hauls. Half a cup of water was served twice during the flight. The cabin was kept quite cold. I wore thick socks and slippers throughout the flight, but had to use the small blanket provided to keep my feet warm. Glad I had a heavy coat! I will avoid this carrier on any long hauls in the future.

Dinner not too good. Breakfast very poor. Cold flight. Entertainment not working. Avoid for long hauls.

DUB
EWR
Excellent 10.0

Excellent service from counter in both Newark and Dublin. Cabin crew was very attentive and complimentary food and beverage was just great!

DUB
MAN
Good 6.0

Average flight

Not enough legroom I felt like a sardine

DUB
BOS
Excellent 9.3

Crew and food were excellent. Very happy to accommodate my husbands health issue.

Choice of movies and tv shows limited and lacked variety.

DUB
LAX
Okay 5.6

Flight attendants were excellent.

Food was so so. Entertainment selection was so so. Entertainment technology was substandard.

Fri, 9 Feb
YYZ
LCY
15h 50m
Sat, 17 Feb
LCY
YYZ
11h 55m
C$ 725
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13693 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ATL
DAB
Okay 4.0

Staff were friendly and worked hard.

Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft.

JFK
DTW
Excellent 10.0

I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much.

SEA
SJC
Okay 5.6

No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok.

The pilot did a nice job of flying in and banking so we could see the view..

PBI
ATL
Good 6.0

On time; safe flight

Service from boarding to landing was impersonal. No headphones etc. Etc.

LHR
ATL
Good 6.0

Staff were friendly and attentive. Boarding was good - efficient and quick.

Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working.

Wed, 7 Feb
YYZ
LCY
15h 25m
Wed, 14 Feb
LCY
YYZ
15h 50m
C$ 607
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2848 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.1
Entertainment
6.9
Food
7.2
AMS
LIS
Okay 5.2

I got to Lisbon on time.

just another bus ride

BUD
LIS
Excellent 10.0

The plane was on time, attendants were friendly. Food and drink was provided at no additional cost.

I have no complaints!

MAD
LIS
Excellent 9.3

Plane too small and doesn’t have the thing to charge my phone

EWR
LIS
Excellent 8.0

Fast boarding

Had to wait forever to find out Gate Number.

MIA
LIS
Good 7.3

Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard.

The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer.

Wed, 17 Jan
YYZ
LCY
11h 45m
Wed, 7 Feb
LCY
YYZ
11h 50m
C$ 609
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 7 Feb
YYC
LCY
20h 50m
Fri, 9 Feb
LCY
YYC
19h 24m
C$ 630
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1488 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

ICN
AMS
Good 6.0

Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice.

Mon, 22 Jan
YYZ
LCY
11h 45m
Mon, 29 Jan
LCY
YYZ
11h 50m
C$ 653
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3750 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
LAX
Okay 5.6

Flight attendants were excellent.

Food was so so. Entertainment selection was so so. Entertainment technology was substandard.

LAX
DUB
Mediocre 2.6

The flight was very bare bones. Entertainment system froze up half way into a movie. You had to pay for wine with dinner. Even on budget carriers, wine is included with meals on the long hauls. Half a cup of water was served twice during the flight. The cabin was kept quite cold. I wore thick socks and slippers throughout the flight, but had to use the small blanket provided to keep my feet warm. Glad I had a heavy coat! I will avoid this carrier on any long hauls in the future.

Dinner not too good. Breakfast very poor. Cold flight. Entertainment not working. Avoid for long hauls.

DUB
LAX
Excellent 8.0

Crew was pleasant. Food was OK and service too. Boarding was fine.

The 4 hours wait before my connection, the extra security selection that got me all patted for the 2nd time.

FRA
DUB
Good 6.3

Flight attendants were excellent.

DUB
MAN
Good 6.0

Average flight

Not enough legroom I felt like a sardine

Mon, 12 Feb
YYZ
LCY
11h 45m
Mon, 19 Feb
LCY
YYZ
13h 55m
C$ 609
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 17 Jan
YYZ
LCY
15h 25m
Wed, 24 Jan
LCY
YYZ
15h 50m
C$ 610
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2848 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.1
Entertainment
6.9
Food
7.2
BUD
LIS
Excellent 10.0

The plane was on time, attendants were friendly. Food and drink was provided at no additional cost.

I have no complaints!

AMS
LIS
Okay 5.2

I got to Lisbon on time.

just another bus ride

LIS
BOS
Okay 5.3

75 Euro per bag!!!

LIS
MIA
Okay 4.6

All flights have been on time. Seats and entertainment system are acceptable

Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket

MIA
LIS
Good 7.3

Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard.

The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer.

Tue, 10 Apr
YEG
LCY
17h 55m
Thu, 12 Apr
LCY
YEG
22h 33m
C$ 686
Trip: 3 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16888 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
EWR
Excellent 10.0

A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!

DEL
FRA
Excellent 8.3

Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights.

See above.

MUC
LAX
Excellent 9.0

I didn't like the food

GIG
FRA
Okay 5.6

flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally.

FRA
JFK
Excellent 10.0

Complementary Drinks. Beautiful Flight Attendants.

Nothing

Wed, 7 Feb
YYZ
LCY
9h 40m
Thu, 8 Feb
LCY
YYZ
14h 26m
C$ 635
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1488 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
ICN
AMS
Good 6.0

Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice.

JFK
AMS
Good 7.6

Two hours delay in the start.

AMS
MAN
Excellent 10.0

The included snacks and the seats.

Nothing.

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

MAN
AMS
Excellent 10.0

The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM.

Wed, 14 Feb
YYC
LCY
22h 35m
Wed, 21 Feb
LCY
YYC
20h 39m
C$ 709
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5475 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
NRT
Good 6.0

Crew was nice.

Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food.

ZRH
JFK
Excellent 10.0

Very good service

ZRH
FCO
Good 7.6

We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine.

Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!

JFK
ZRH
Good 7.6

The headset outlet is still the old one, so you can't use your own .

ZRH
BUD
Good 7.3

Budapest airport crew is very slow. It took them 45 min to get the baggages out .

Mon, 19 Feb
YYZ
LCY
11h 45m
Mon, 26 Feb
LCY
YYZ
13h 55m
C$ 609
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 31 Jan
YYZ
LCY
15h 25m
Wed, 7 Feb
LCY
YYZ
15h 50m
C$ 614
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2848 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.1
Entertainment
6.9
Food
7.2
LIS
BOS
Okay 5.3

75 Euro per bag!!!

EWR
LIS
Excellent 8.0

Fast boarding

Had to wait forever to find out Gate Number.

AMS
LIS
Okay 5.2

I got to Lisbon on time.

just another bus ride

MIA
LIS
Good 7.3

Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard.

The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer.

BUD
LIS
Excellent 10.0

The plane was on time, attendants were friendly. Food and drink was provided at no additional cost.

I have no complaints!

Wed, 7 Feb
YYZ
LCY
13h 45m
Mon, 19 Feb
LCY
YYZ
13h 55m
C$ 683
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3750 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
BRU
DUB
Excellent 10.0

Everything

DUB
FRA
Mediocre 3.3

It got me there.

Had to pay for sodas.

LGW
DUB
Excellent 9.3

Price Staff Efficient Comfortable Boarding and exit procedure excellent

Lost our luggage on our way home. Worst is that it has our toothbrushes and I can’t find new ones at 10:00 at night...

DUB
LAX
Okay 5.6

Flight attendants were excellent.

Food was so so. Entertainment selection was so so. Entertainment technology was substandard.

DUB
BOS
Excellent 9.3

Crew and food were excellent. Very happy to accommodate my husbands health issue.

Choice of movies and tv shows limited and lacked variety.

Mon, 23 Apr
YYZ
LCY
9h 50m
Tue, 24 Apr
LCY
YYZ
16h 51m
C$ 635
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1488 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

MAN
AMS
Excellent 10.0

The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM.

CTU
AMS
Excellent 10.0

good service

AMS
MAN
Excellent 10.0

The included snacks and the seats.

Nothing.

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

*
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