We had a very good experience with Air canada and will use Air Canada again.
The flight was delayed twice causing us to miss our connecting flight to Copenhagen. Air Canada then put us on a flight to London and then connecting to Copenhagen we arrived at 4 PM instead of 10AM .
Air Canada is my favorite airline to fly. The employees are always helpful, from checking in to the flight crew.
I only wish Economy had more leg room.
They airline cancelled our return flight and booked us on another flight more than 2 hours later. We had an event to attend that night so we asked if they could book us on United so we wouldn't miss it. The agent outright lied and said there were no other United flights before then. As we were waiting for our flight, we heard the agents call the final call for a flight to Chicago. Truly disgusted with Air Canada - will never fly them again!
My original flight was delayed by 3 hours, causing me to miss my connecting flight. Instead of arriving at 9:30 at my final destination I arrived at 1:30 am. Exhausted.
Chicago O'Hare International (ORD) United States
Toronto Pearson Intl (YYZ) Canada
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