Daily cleaning, installation of cabin HEPA filters on flights from Cologne to Québec City
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 33m.
In the past 3 days, the cheapest round-trip tickets were found on Air Canada (C$ 1,124) and Turkish Airlines (C$ 1,442)
When flying out of Cologne you will be using Cologne Köln/Bonn, often referred to as Cologne Airport. You will be landing at Québec City, also known as Québec City Airport.
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Scores according to KAYAK customer reviews
Cons: "Please improve food. Same cold sandwich was given again and again. There was no tea, coffee, cold drink, fruit or chocolates. The menu was very bad. We are disappointed with food."
Cons: "Seats were torn and adjustments were malfunctional. No drinks were offered. Wifi did not work either."
Pros: "Pilot's landing was top noch."
Cons: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Pros: "Overall is perfect"
Pros: "The food was amazing and the crew was great from Chicago to Instanbul."
Cons: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."
Pros: "The crew are very nice and the service is really good."
Cons: "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."
Pros: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
Pros: "Kaptan Pilot and crew we’re excellent"
Cons: "Seats are uncomfortable. Too narrow."
Cons: "Boarding and airport were terrible. Needed to walk 2 KM from one gate to another, only to board bus back to original location. Bus needed to make multiple trips to accommodate all passengers, this took one hour for boarding."
Pros: "Best service, food, seats, space, amenities."
Pros: "Great movie selection during the flight. Most of the food was decent."
Cons: "The boarding process was a pain in the butt. Even though my boyfriend and I did a pre- check-in online the day before. We still had to wait over an hour to check our one piece of luggage and wait to be checked in and get the boarding pass. Even though the site says we have the option to print out the boarding pass or show the code on our phone, we still had to deal with all the hassle. The plane was smelly until we were about to take off. The first meal on our way back from Istanbul was awful. The omelette was greasy, overly cheesy and bland. Same goes for the spinach pastry in the same tray. On the flights to Cairo, there was not enough drinks served. I only had one beverage offered to me. I was bypassed when they were serving the coffee/ tea. Also, the timeliness with serving drink was bad... I waited about 4 hours before getting my first beverage on the flight home."
Cons: "Connection flight from plane to the gate,seats need to be updated"
Pros: "The entertainment was a nice touch, the food and drinks given, and the restrooms were clean."
Cons: "Crew was a little unfriendly, they missed us for lunch and we had to ask."
Cons: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."
Pros: "overall, service was great"
Cons: "seats are too narrow"
Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
Cons: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."
Cons: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Pros: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Cons: "The seats are cramped just like any other airline."
Cons: "I like everything"
Cons: "Flight was delayed 4 hours. Given that you don't usually book onward travel with Turkish, it made a mess for me--doubled my cost to get the rest of the way home."
Pros: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Cons: "Check-in was very slow."
Cons: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Cons: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."
Cons: "No complaints except boarding was a little hectic. It would have been better if there was more organization on who boards when and more control by staff."
Pros: "I like the punctuality of boarding time and taking off/landing time."
Cons: "The second meal wasn't exactly my taste."
Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
Cons: "after plane landed, we stayed one (1) hour on the run way till the plane could find a gate to pull into. After as 14 hour flights, this was the icing on the cake!!!"
Pros: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Pros: "Food and pleasant service."
Cons: "שום דבר"
Cons: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
Cons: "No individual air vents to control temperature"
Pros: "Crew was very helpful."
Cons: "The seats were extremely close together and hard to get in and out of your row."
Pros: "food was very good for such a short flight!!!"
Pros: "Turkish air cabin crew did a great job; movie selection was excellent. I would choose Turkish over other airlines."
Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."
Pros: "Overall everything was good"
Pros: "I really enjoyed the service! The crew was great! Everything I needed they attended to with outstanding service. At first I was skeptical about using Turkish Airlines, afterwards I would definitely fly with them again no question. The only thing I would say was bad about the trip was the guy that got me sick haha but that wasn't Turkish Airlines fault. Thank you Turkish Airlines! Ashtiano Reinaldo"
Cons: "I honestly can't point anything out."
Pros: "The crew and their service was great, and there were lots of choices for entertainment."
Cons: "The seats are really uncomfortable. I'm young and healthy but my knees and back are in a lot of pain after the flight."
Pros: "Food was good for airline food."
Cons: "Seats were smaller on this plane. I'm 6-2" and this flight my knees hit the chair in front of me."
Pros: "I will always try and fly Turkish Airlines to Europe and Middle East from Miami- you all blow US carriers out of the water! Great flight attendants, great food and beautiful planes!!!!! Can you please have the CEO of United airlines fly economy from the USA to Istanbul... I think he needs to see and reminded how to run an airline LOL!"
Pros: "Liked the food and service"
Pros: "A lot of media content"
Cons: "driving to the plain by bus"
Pros: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Cons: "Sat 44A. The entire row behind me had 1 adult & 2 children. 2 Hours into the flight, there were 4 children, no adults and the seats were used as a playpen. 7 hours of kicking, punching the screen, opening the window shutter during "sleeping time" as instructed by the crew. Wine was poured on my back, water splashed on the person next to me, children were climbing over my head... etc. No parents or flight attendants could help the situation. Boarding was a mess. 10-15 passengers surrounding me sat anywhere they wanted creating a delay to push back because everyone just sat with their family and disregarded the chaos it created for those individual travelers wanting to sit in "THEIR PROPER SEAT". This was the worst / never ending flying experience I've ever had. I will never fly Turkish Airlines again."
Pros: "New plane with great entertainment system."
Cons: "Connection in Istanbul slow. Airport busy and poor ac. Missing luggage experience bad at tlv airport. Took more than 2hrs to leave customs area after filing claim."
Pros: "Excellent service. Food was great too!"
Pros: "Stewardesses were so kind and friendly on this flight, it was a very positive experience."
Pros: "The crew was amazing"
Cons: "Wish there had been any kind of entertainment available or if there was it would have been better advertised"
Cons: "There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available."
Pros: "Fast boarding, on time, food was pretty good"
Cons: "Toothpaste on board"
Cons: "I didn't like the food at all, and couldn't complete it."
Pros: "Crew was good."
Cons: "Flight was very late (about 90 minutes). Not good, especially after a long flight to Van from New Zealand."
Cons: "The vegetarian meals, they were not enjoyable, we actually couldn’t eat them. I wish we had not gotten vegetarian meals as the regular breakfast was a choice between pancakes or omelet with fresh fruit, which where both vegetarian. They need to make a difference between vegetarian and vegan."
Cons: "Luggage took forever to get in Halifax"
Cons: "Flight was delayed by two hours. We missed our connection from Montreal to SFO. Air Canada rebooked us so we flew Montreal to Toronto then Toronto to SFO.. It was nice that Air Canada proactively rebooked people with connections."
Pros: "It was on time, both going and return."
Cons: "Food was terrible, the worst I had in flying with air Canada."
Pros: "the flight crew offered us as many drinks as we'd like which was nice."
Cons: "the seats were quite uncomfortable even though it was a 5 hour flight. there was no food on flight other than for purchase, too expensive."
Cons: "Probably not an Air Canada issue but we went to departures and were well through the process when we were told that our bag would have to be checked (which was obvious). The lady acted like it was my fault that the other person had let me through with a cart and a full sized suitcase. A second young lady was a bit more sympathetic and helpful. Thankfully we arrived at the airport well in advance."
Cons: "seat pitch pretty tight."
Pros: "Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all."
Cons: "Some of the crew was a bit rude and snippy"
Pros: "The staff were very friendly and professional. The trip to the Maple Leaf Lounge always a great experience!"
Cons: "For a business class ticket, the food was not the best. There was no service of any kind until we got in the air. Most airlines in business class will at least give you a drink while u are waiting for everyone else to board."
Cons: "Temperature varied widely throughout the flight. Entertainment system down for over an hour. No fresh food left for the back of the plane - Late departure."
Pros: "Plane was nice Crew was great"
Cons: "As soon as I got on the plane everything was fine but this flight was also delayed by an hour and I had my relatives waiting for me. On top of that they sent my bag to Buenos Aires which was the planes next destination. My bag was eventually brought to my home. Overall the experience with Air Canada has been horrible. And I lost 2 full days because of the airlines' delayed flights."
Pros: "That it got us to Italy."
Cons: "Crew was outright rude, seemed to go out of their way to be disrespectful and unhelpful, no information ahead of time to download the app to get the then subpar entertainment. No wifi option. Seats horribly filthy, gum stuck, trash, magazines all outdated and torn up, and little to no room. Worse than any other airline. food was pretty gross."
Pros: "Movies for free, although the seat next to mine didn't work. Plenty of leg room."
Cons: "Some of it was air canada, some of it was weather and some of it was the montreal airport. scheduled for 6:00 rescheduled 7:00 rescheduled 8:00 boarded 8:30 took off 10:00 1. air caanda - boarded the plane, then came on with announcement that we would be sitting on tarmac for an 1.5 hours. We were delayed for hour and half already, why load us and make us sit in a warm aircraft. Air Canada offered us 10.00 vouchers for dinner... problem was they did it so late nothing was open. It should have been done earlier. 2. weather - caused the initial problem in NYC, no fault of air canada. 3. Montreal airport - Our gates were switched 3 times during the delays. Which happens, however the gate changes started at one end of the airport, moved to the other end of the airport and back to the original end."
Pros: "Good breakfast."
Cons: "Cabin was cool"
Cons: "seating space too small"
Cons: "Super noisy and we left 30 minutes late"
Cons: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."
Pros: "Again, ground crew took good care of me and saw me to the baggage pick-up. You have lovely staff."
Cons: "No entertainment. Couples cannot sit together."
Cons: "At first, due to condensation issue, a lot of water was dripping from ceiling to passenger seats and crews were just passing tissues and saying its natural and they cannot avoid this issue... I fly a lot through out the year and never seen this happening before. Okay, this can happen but how crews dealt with the issue was so unprofessional. Also, on my way back from ICN-YVR, my seat was right beside the washroom and the door of this washroom was not fully closed when it was not in use. Therefore, it lighted up all the time and smelled all the time as well. I complained this to one of crews and told her to close the door at least whenever she was passing by. She didn't do at all haha. Cannot believe this is one of Canada's major flight companies..."
Pros: "Everything was good, that day was to much therbulans. Thank you air Canada"
Cons: "Missed connection because of their computer issues. The hotel they arranged for us was a 30minute drive from airport. We passed 50 hotel alternatives on the way. Nobody greeted us at the gate to explain our options. My luggage never arrived"
Cons: "Flew 2/3 of way to NYC & retrurned to Montreal due to weather. Sat in plane at gate for 2+ hours before flight cancelled: weather + crew had reached time limit. Very little help in re-booking flight for next day: had to do it on your own online. No help re finding hotel for the night."
Cons: "Took off too late and missed next flight"
Pros: "Since it was a very short flight from LGA to Toronto, I had no complaints, The worst part of the experience is dealing with the customs procedure at Toronto Airport before the flight but I guess that was only to be expected"
Cons: "There was a yappy dog on the flight which the owner kept outside of the kennel for much of the flight. This is a serious security and health safety breach. One of the flight attendants said "I have a dog so I understand" and let he continue to kee the dog outside the kennel. Flight from hell."
Cons: "No entertainment unless you rented one of their iPads"
Cons: "Delays on every leg of our flight. Missed our evening flight to USA and had to spend the night in Canada to fly out the next day. Desk agent service was atrocious!"
Cons: "Delayed flights, bumped connections with promises of being up graded which didn't happen despite empty seats in the premium economy Terrible breakfast option"
Pros: "Early boarding with kids International Toronto terminal very comfortable with plenty of free wifi charging and iPads"
Cons: "No tv did not have app for streaming , did not know when booking that TV only available on your personal device Did not want to pay $10 to rent iPad"
Pros: "The customer service desk at Lufthansa/Air Canada did help us set up additional flights for the next day."
Cons: "Since we missed our first flight to Toronto, we missed this flight to Atlanta."
Pros: "Very attentive crew, nice to have food on real china, very nice meal, very comfortable seats"
Cons: "Early impressions of good food were ruined by a dreadful "chicken" sandwich wrapped in cling film. What a terrible last impression. Unfortunately our flight was delayed 85 minutes. A pity that the apology never includes an explanation."
Cons: "Only in Canada they make you remove headset for takeoff and landing."
Pros: "The staff offered a hotel and voucher for for 24hr delay but I was still unable to make up for lost travel time."
Cons: "I missed my connecting flight to Dublin because the plane was delayed nearly three hours. I received a new ticket for 24hours after my oringial connecting flight. When I arrived in Dublin my baggage had been placed on the wrong flight."
Pros: "Wifi was a bonus (not free, but was good to have, and worked well). Staff was friendly."
Pros: "I like the comfort of Boeing 777-300 and the crew."
Pros: "Never flown "air canada", was a bit apprehensive. But I was very much happy & pleasantly surprised!"
Cons: "It was dirty. A lot of trash."
Pros: "Love the free coffee dispenser in the aiport! Staff very friendly and helpful."
Cons: "Left a few min late"
Pros: "Toronto->Shanghai Good In general it was a good flight considering how long (14 hours) it was. The new entertainment system has a lot of features and movies. It also has chat to other passengers which is useful when travelling with a group sitting in different areas."
Cons: "Bad Long flight but that is the way it is. The fight map froze on my entertainment system about 1/2 through the flight so the map was useless after that. One side of my earphones also went dead. My wife wanted something better then hot noodles in a cup for the middle meal."
Pros: "Great flight, entertainment system, flight staff made me feel at home"
Cons: "There was no access to movies."
Airlines flying from Cologne to Québec City have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cologne to Québec City
Masks required on board, masks provided on flights from Cologne to Québec City
Social distancing seating
Middle seats unavailable to book on flights from Cologne to Québec City
Testing for antibodies, testing for symptoms for flights from Cologne to Québec City
Waiving of change fees. Search flexible flights from Cologne to Québec City