Hated every minute of it. Delayed for over 10 hours only to have to cancel rental car, car insurance and hotel. Its taken me 3days to get to my final destination when it should have only taken 12-14 hours. Very unhappy with Lufthansa.
Hated every minute of it. Delayed for over 10 hours only to have to cancel rental car, car insurance and hotel. Its taken me 3days to get to my final destination when it should have only taken 12-14 hours. Very unhappy with Lufthansa.
We were helped whenever needed and had a pleasant flight.
That was no easy way to get on board in the plane was very hot and I couldn’t talk to the crewmember there super rude and they couldn’t fix the AC. They felt very uncomfortable for 3 1/2 hours flight. I would not use airline next time. Thank you.
Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
Departure was delayed by 2 hours and passengers were sitting on the plane.
Checking in for ongoing flight from Singapore could not be done in the UK. This meant we were not sure whether we had seats together or in the right place. This needs sorting!!
Overall good experience. Polite crew. Good foodandentertainment. Seats are small and bit congested though.
During the flight there was a medical emergency. We were diverted. Of course I'm thankful they cared for the health of that passenger, but they did a poor job of communicating with the rest of us passengers. In the end we arrived at our destination several hours late, with no direction of how to rebook missed connecting flights. It all worked out in the end. Those of us that needed accommodations were put up in a hotel by Lufthansa until we could make it to our final destination. But it was United Airlines Personnel who really helped us navigate the process.
Food was OK.. nothing to rave about but it was tasty enough. Many choices to choose from for entertainment. Seats tight but comfortable. Flight attendants cheerful & helpful.
This flight space was way better than our international flight. Efficient boarding and comfortable
Terrible! I missed my flight to my final destination and British airlines and American Airlines keep pointing fingers on each other’s. Nobody wants to take responsibility
Fare was much lower with a layover in London as I was able avoid numerous landing fees that would have been added to the ticket price had I booked a direct flight to Amsterdam.
This was a late night flight but the lights was on all the time and kids were screaming and many people were so loud. I was expecting to have a little rest on the plane considering it is late night but this way I couldn't. I think if at least the light would've been off / lower then people could feel they should be quieter.
4 hour technical delay. Cancelled second meal. Crew and flight were great.
The check at Accra was very bad . I had to be in the queue for solid two hours simple because your staff were pushing people and lifting the balustrade for them to jump the queue. This situation made us very made with your Accra check in crew. I have video of what I am putting across and I am happy I have the opportunity now.I can send the video to you if you are ready to punish those involved.
Never got on this AA flight since British Airways delayed my original flight 29 hours
Both flights into and out of Heathrow were delayed over two hours due to BA technical problems. Ground crew was not very friendly. However cabin crews were
This flight had seats that were more comfortable than the trans-Atlantic flight I had come on. Boarding, however, was atrocious. There was no point in boarding groups since everyone ended up on the same bus to get on the plane. And the bus ride took forever to get to the plane. The snacks can barely even qualify as snacks. Make sure you bring your own or eat before getting on,
Taking off and landing was so smooth. I like the food too. Served 3 meals on both flights. I have been telling my friends to take British airways
Crammed seats for a 9 hour flight. Entertainment selections very limited
Düsseldorf Airport (DUS)Germany
Vancouver (YVR)Canada
Vancouver - Düsseldorf Airport