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GSO - YQY

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Greensboro (GSO)
Sydney
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Top airline flying Greensboro/H. Point to Sydney

Scores according to KAYAK customer reviews

7.1
Air Canada
Overall score based on 24,775 reviews
7.3
Boarding
7.0
Comfort
7.7
Crew
6.9
Entertainment
6.5
Food
Airline reviews

Cons: "No luggage space"

Cons: "Online check in was not accessible."

Pros: "Nothing good to say for this flights overall."
Cons: "Spent over two hours on the plane/tarmac waiting for take off. Air Canada sucks."

Pros: "I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!"

Cons: "My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!"

Pros: "Boarding and experience at terminal was good and smooth for the poor weather outside"
Cons: "Plane cleaning and confort, old plane and somewhat mean crew director."

Pros: "Great staff!"
Cons: "Nothing"

Pros: "There was a problem with the aircraft in the middle of boarding, so the gate agent delayed boarding so that we wouldn't have to stay in the cold."
Cons: "Plane was tight. Over an hour late. Bags didn't arrive."

Pros: "Very good on time, comfortable."

Pros: "The onboard flight crew were very friendly."
Cons: "We were traveling with an infant and there was no pre boarding call. They took wheelchairs and then just started zone 1. The seats are so uncomfortable, it feels like a lot of the padding has been removed for weight. I am 6’2” and there is just not enough room to sit comfortably in a 3 seat row. If we can avoid flying Rouge , we do."

Pros: "ok, seating but good movies"
Cons: "not enough space for luggage"

Pros: "Only thing good was the brevity of the flight."
Cons: "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."

Cons: "Very long delay not fair to passengers"

Pros: "The entire boarding process, takeoff, staff were all good."
Cons: "The entertainment system went down mid flight and I was unable to finish watching a show. Not happy about this."

Pros: "Everything, we were on time and everything was perfect."

Pros: "Not much"
Cons: "We are people, just be kind. Asking to be treated in a friendly respectful manner seems to be impossible for Air Canada! I thought Canada was known to be friendly and polite, if that’s true, Air Canada should change its name! They are experts at treating people unnecessarily badly. It’s shocking to witness and harsh and rude shouldnt be descriptors of any company’s customer service agents, especially one who represents a country!!"

Cons: "First flight was delayed so I missed my connection to Brazil, was left stranded in Toronto for 24h without a hotel or restaurant voucher."

Pros: "The pilot made the flight a fast time. The airfare was a good price."
Cons: "The seat leg room was too cramped and the plane was older with a noisy cabin in the rear third area"

Pros: "Quick flight. Great fare pice."
Cons: "No complaints."

Cons: "Extreme delays on my return flight which made me miss my connection and get rebooked on another flight for the next day. We were delayed on departure, then on the tarmac, then in the air, and finally when getting off the plane. I am glad that I was rebooked and was given a hotel to stay at, but I did not like the way I was treated by Air Canada staff at customs. I passed through customs only to be sent back into Canada after having crossed through security because the staff decided to close. We were told by other staff members that it was up to them to decide when they were done and to talk them. I ran through the whole airport with about 7 other people to make it. Why make us cross through security only to send us back? There was no one there to guide us on what to do. I had to go through the whole thing again the following day only to have my face cream taken away (it is technically cream, not a liquid) and then be detained. None of this happened AT ALL the day before. I'd give more details but it was a complete mess."

Pros: "This time around around the crew was fantastic!"
Cons: "There used to be meals on longer flights. Now, not even a bag of peanuts."

Pros: "The people at the front desk in gander were great"
Cons: "There were delayed at every stop. I had a 9 hour delay because the flight attendant had food poisoning. How was there not a replacement?"

Cons: "Flight was delayed for more than hour."

Cons: "One of the crew members seemed a bit out of sorts, didn't smile much and was curt with another passenger when she was asked to take his garbage."

Cons: "flight was cancelled after being loaded and pulled away from the terminal. waited for over 2 hours on the tarp and then they said the crew had run out of time and could not fly. They took us off of the plane and did not rebook us. It took everyone over two hours to get rebooked for the next day or even two days later. They almost had a revolt on their hand since they did not have a representative talk to us until the passengers started yelling at them. Very poor customer service. Just horrible."

Cons: "Approx 2 weeks after booking, my flight was cancelled and rescheduled with a 6 hour layover in Newark. I did not fly to Toronto. I contacted Air Canada and was rescheduled again but arriving hours later than originally scheduled. I flew to Newark and connected to Halifax, my destination."

Cons: "Food"

Pros: "Friendly crew. Comfortable seats with enough leg room."
Cons: "Cold air blowing on our seats that apparently could not be turned off - we asked twice. Very crowded in terminal with several flights boarding at same time, didnt know when we were being called up and didnt know which line to be in- very confusing"

Cons: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."

Cons: "No wifi"

Pros: "Everything was good, that day was to much therbulans. Thank you air Canada"

Pros: "The crew was friendly and helpful."
Cons: "My tv screen was not working, so I had no entertainment for the ride."

Pros: "Staff communicated delays well, and they were polite once we got going. In flight entertainment offered was good, but heard some passengers having trouble with their screens not working."
Cons: "Delays, delays, delays. Theme of my vacation. When we arrived in Dallas we had no idea what baggage claim we were supposed to be at. There was no announcement, flight information displays didn't say anything."

Pros: "Smooth flight."
Cons: "Non-working lavatories (?). It shouldn't happen."

Pros: "A fine flight, considering how small the plane was."
Cons: "Boring food. Better than none at all, I suppose. I had the vegan option. Perhaps they are trying to discourage vegetarians from eating on the plane at all? It took half an hour on the phone to even arrange it."

Pros: "Like? Not really."
Cons: "I asked a flight attendant for help to put my hand luggage over head, but she advised me me next time to bring lighter bag and walked away!!! Nice! The bag was 4,5 kg! A gentleman from next seat kindly helped me without asking."

Pros: "Nothing"
Cons: "They took our 2 carry on bags , claiming lack of cabin spaces . Only to turn around and lose them en rout to Florida ."

Pros: "Same. I was well taken care of despite the weather delay. Crew was friendly but more stressed and a little slow. Seats were comfortable and there was more leg room than normal."
Cons: "Not enough time with the lights off so we could sleep easier during the long flight."

Pros: "The idea of READ BOOKS via the in-plane entertainment system. Very limited book choices so not of interest, and often interrupted as the system kept dropping. Great opportunity though to expand Vs boring and mindless TV shows and low rated straight to video view movies."
Cons: "Delayed, food (best not to touch), seat PC power charge plugs didn't work, was NOT allowed to use wireless PC mouse !!! (1st ever in 20 years of off-line PC use to work on planes), the seats were old and smelled, the in-plane access to movies plug-in didn't work, the TV shows kept disconnecting, crew had no idea how to correct, Montreal airport was dirty and poorly maintained, the one restaurant with service had the worst food I ever ate with promised internet access and PC / Phone charging facilities NOT working. Amazing stuff !!. So awful it now seems funny !...Almost missed my days in and out Sanaa Airport in Yemen with Yemen Air !!!"

Cons: "It was so late, I almost missed my connecting flight. They were not helpful. They did not communicate well and they refused to take any responsibility."

Cons: "If you have a stop in Canada - you must have Canadian visa! Which does not make any sense and no one warned me about that."

Pros: "Everything went as planned, no delays, left on time, etc.. As good as it gets! and my flight was amazingly cheap! very happy flyer."

Pros: "Flight attendants were very helpful and nice. I saw some passenger asked a sort of unreasonable request (she wanted to switch chicken to beef after she already had several bites), but our flight attendant dealt with her very well."
Cons: "Air Canada: We didn't have a TV screen. We are suggested to use our cell or tablet to use apps. but I only had cell phone. Selection of movie is so poor. I wanted to watch Japanese movies, as I always catch Japanese movie on the way to there, but the selection of movies was mainly kids movie and not targeted to adults."

Cons: "They charged us 25 dollars for a carry on bag which was unfair. They didn't charge anyone else. When I came back I was not charged. I would like a refund. The people were very rude! I take that bag on trips weekly. I should have not been charged."

Cons: "As we were ready to start boarding, suddenly the desk employees announced that anyone who had done a self serve or web check in needed to come to the desk with ID. Seemed like at least 75% had done this! Also at the same time they decided to make a point about only 1 hand carry per person and probably 25% of the so called hand carry items ended up being checked in as they were far too big and never should have been allowed in the first place. A good portion of the passenger had 2 hand carry SUITCASES each. This all should have been dealt with during the waiting period - not at the 30 min mark before departure. Flight departed late as a result."

Cons: "The complimentary earphones provided on the flight were the worst ear buds I have ever worn and were extremely uncomfortable. If you're going to make it so passengers cannot use their own earphones without the sound being distorted, then please upgrade your earphones to something more comfortable. My ears were sore the whole flight trying to readjust the ear buds."

Pros: "Super polite crew"

Cons: "This site allowed me to book a CANCELED flight. I found out 20 hours before my scheduled flight that I was on an 11:20pm flight not a 7pm flight."

Cons: "Overbooked the plane and tried to get me to leave. No food. No drinks. No good"

Read more about Air Canada
COVID-19 information

Safety measures for airlines flying from Greensboro to Sydney

Airlines flying from Greensboro to Sydney have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Greensboro to Sydney

Mandatory masks

Masks required on board, masks provided on flights from Greensboro to Sydney

Social distancing seating

Middle seats unavailable to book on flights from Greensboro to Sydney

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Greensboro to Sydney

Book cheap flights from Greensboro to Sydney

Recent round-trip flight deals

15/4
Thu.
2 stops
Air Canada
10h 00m
GSO - YQY
17/4
Sat.
2 stops
Air Canada
11h 39m
YQY - GSO
15/4
Thu.
2 stops
Air Canada
10h 00m
GSO - YQY
17/4
Sat.
2 stops
Air Canada
11h 39m
YQY - GSO

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