Low season | October |
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High season | April |
Cheapest flight | C$ 647 |
Not having a screaming baby in my row the whole trip would have improved the experience.
Not having a screaming baby in my row the whole trip would have improved the experience.
West jet once again canceled the flight delaying my travel this is inexcusable they are not capable of running an airline
Needs to be clearer about baggage allowances upon purchasing tickets
We booked a ticket with Budget Air and the receipt said economy. My older teen daughter is neurodivergent and took a carry on bag since the ticket said economy, but she didn't see that it said no bags on her boarding pass. She has low attention. She managed to fly from Prince George to Calgary. At Calgary, she was preparing to board her last flight and the women said you can't get on. She said you can't board unless you pay for those bags. She had a small backpack, purse and carry on suitcase. She said you have to pay $160 +. My daughter has trouble understanding. She said can you step out of line to think about what you want to do. Then she said we have to leave you'll have to catch another flight. She called me in tears. I asked her to pass the phone to the agent. She said the agent was refusing to take the phone and ignoring her. I finally calmed her down enough to politely ask the woman to take my credit card. I told the woman of my daughter's challenges and need for extra helps. All she did was lecture me on how we booked ultra basic and we should have checked. She took my number and charged my card. Then I heard her push the phone back to my daughter and tell her to get on. My poor daughter was scared and confused and had to fly in tears. No apologies.
WestJet cancelled our flight back with very little notice. The options presented were poor...two other flights were offered but required overnight travel. We couldn't do that as my wife had to be at work on Thursday, the 15th, so we were able to book flights on United that got us home so that she could go to work. I am attempting to get a refund on the unused WestJet flights back from Vancouver. If you have any thoughts on how I can pursue this refund, I would appreciate it. We found that WestJet has a very bad reputation and I guess they proved it....
Flight was 1.5 hours late because the groceries for the flight did not arrive on time. Plane was new but basic low end seats. Very basic airline
Flight left on time. In flight entertainment options were good, but needed own device. Crew were polite.
West jet have lost my hold luggage and still haven’t contacted me.
Great assistance checking in & getting boarding pass in Vancouver. Flight delayed leaving MSP due to waiting to get 2 flight attendants.
Nothing could be better it was perfect!! Except for really bad turbulence going to Calgary from comox
Boarding was very orderly. People should be made aware of what food is being offered when booking is made
The flight was booked solid and there is no leg room for anyone over 6 feet tall, which is probably 25% of your customers. I have selected aisle seats and was given the middle twice. This is not something that can be changed, so I shouldnt bring it up, but that is my feedback.
The staff were friendly and helpful. The beverages were good. I was on an overnight flight so it was really frustrating to find myself crammed into seats didn't even recline. Not only were they small and uncomfortable but then they didn't recline? Why was that taken away? And why was that not mentioned when I bought the ticket? I might have chosen a different flight and paid more if I knew that ahead of time.
My seat wouldn't recline. But lots of leg room was great. Good flight.
dont advertise liquor drinks you don't have. begin flight on time. instead of an hour LATE. OVERHEAD BINS ARE TOO SMALL TO FIT STANDARD CARRY ONS
Flight was delayed over one hour because there was no pilot
The flight was about 1.5 hours delayed. Facilities at Saskatoon airport shut down at 7:00pm
Flying Air Canada was pleasant and enjoyable. The United portion was lacking.
Ordered the vegetarian meal. Perhaps the worst in flight meal i ever had. Soggy and sad broccoli, overcooked rice and a FROZEN cheap fruit salad.
How slow the security process was and the fact that I had to do it twice - once in Victoria and again in Vancouver - even tho I didn't leave the airport
The flight was cold, no enough blanket and the crew said that they can’t change it. I got very sick in the flight . Most of the kids were coughing.
Flight delayed at Newark by more than 1 hour. Weather was perfect. No explanation provided. This delay made me almost miss my connecting flight at Munich. Bags from all passengers from Newark were NOT loaded onto the connecting flight to Munich. Two days without fresh clothes.
my flight was cancelled. next one scheduled 2 days later. no hotel provided. worst airline experience ever
Had to rush to catch the plane because our flight was late leaving Moldova.
Food selection wasnt great, even for flight meals. However staff was e extremely pleasant
Crew had connection details for only 2 other flights and gave less than empathetic guidance.
This flight was operated by Air India and it was good experience
Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!
Cancelled flight, that morning! But got us on an Air Canada flight!
The seats are much too narrow and the arm rests are hard and awkwardly high, resulting in shoulder cramps. I am an average sized person ( definitely not overweight). The seats are a similar size to car seats with the added discomfort of incorporating hard plastic arm rests, that force average height individuals (I'm 5 ft 7 (f)) to hold their arms uncomfortably for several hours. The seats are much too close to the ones in front and behind making it extremely difficult to allow fellow passengers to get out, especially when the seat in front is declined. The leg room also necessitates knees banging into passengers backs for the entire flight. This used to be a quality airline who now offer mediocre service for premium cost, coupled with charging exorbitant prices for basic needs, like a seat, or luggage. Blatant and unabashed gouging of clients.