Daily cleaning, installation of cabin HEPA filters on flights from Lyon to Moncton
|April||Best time to beat the crowds (32% less expensive on average)|
|August||Most popular time to fly (23% more expensive on average)|
Average price round-trip
|C$ 932||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 726||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 48m.
In the past 3 days, the cheapest round-trip tickets were found on Lufthansa (C$ 932) and Brussels Airlines (C$ 948)
When flying out of Lyon you will be using Lyon Lyon-Saint Exupéry, often referred to as Lyon Airport. You will be landing at Moncton Intl, also known as Moncton Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Lyon to Moncton.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Moncton from Lyon up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."
Pros: "good crew ok food for airline"
Cons: "despite an outrageous price we had problems registering our luggage economy light never heard of it"
Pros: "Food and crew were good"
Cons: "The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa."
Cons: "Lufthansa’s needs to get their staffing act together. It took 1 1/4 hrs to check in due to insufficient staff & then once on board the flight it was announced there was no food available due to staffing shortages"
Pros: "crew was good food was good"
Pros: "Crew seem competent, airplane was fairly clean and not too old, food not awful, ac outlets in economy, headphones not the worst."
Cons: "I hate that there's no free checked bag anymore! Two mile walk with heavy bag in Frankfurt. Provide carts in FRA! Crowded: seat pitch small, seats narrow, flight totally full, toilets filthy by the end. IFE: English options boring (German options not subtitled), touch screen not responsive."
Pros: "You can charge your phone on the flight. Got snacks on each flights"
Cons: "the food options"
Pros: "Good crew unlike previous experience a few months ago"
Pros: "On time, onwith excellent care by staff"
Cons: "The long walk on the airport for connecting flight"
Pros: "Very impressed with the flight crew team!!!"
Pros: "Nice entertainment selection"
Cons: "Too many snacks, food was low quality, flight was delayed with no reason given,"
Cons: "Every thing"
Pros: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Cons: "Ac leaking water on my head. The seat not working properly, I had push it upright with my own hands to get it to be upright."
Pros: "Nice crew, good food, good choice of movies. Good beer. :) We will fly again with Lufthansa!"
Cons: "Nothing to complain about."
Pros: "There was a mechanical problem with my flight from Berlin, so I missed my connection to Atlanta. The agent booked me another flight on another airline flying out of a different city. If you travel enough eventually things happen. The airline was responsive in fixing the problem."
Cons: "The airline agent offered me a 10€ voucher to any where in the airport. While I was greatful, my time is worth more than 0.6€ an hour. An upgrade to Economy plus would have been better. There were 2 seats available."
Pros: "Speed of boarding and de-planing. They are very efficient with staying on schedule, which is important. No one likes hanging around in airports or on planes. Also, my server ran and got me a special request of wine after meal when the choice was Bailey's or Sherry. That was kind of her."
Cons: "The announcements are frequent, slow and long. The food was alot of carbs. Nothing was bad, I just got a terrible headache and swollen ankles. Not the airline's fault, but it was hard to enjoy the last flight for these reasons. Also, water poured ahead of time on trays on 2 occasions instead of seeing them pour it. I was sitting next to a coughing sick person so I wanted to cover my beverages and food as soon as possible. My sound on video didn't work all the time. It kept cutting off. Tried my husband's headphones, but didn't help."
Pros: "Almost everything."
Cons: "Length of flight (out of Lufthansa's control, of course), temperature (a little too cold), food carts hitting people."
Cons: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."
Pros: "Service, food, efficiency of staff and departure and arrival"
Cons: "All was better than expected."
Pros: "Everything! By far the best flight that I have ever been on!"
Cons: "All was fine. No complaints!"
Pros: "All operations are handled consistently and efficiently."
Cons: "Like my outbound flight—the internet (which I purchased a 24 hour package for $19) was slow and, when I was logged off, could not log on again. Not sure if the backbone went down or if they had maxed out the number of users. But-was unable to use it for the bukx of the flight."
Pros: "I said everything in another evaluation"
Cons: "The food options you're supposed to get don't exist because they provide a limited number of the variety they have! By the time they get to your seat, they are already out of options. Sadly, the quality and service are going down too."
Cons: "Due to repair aircraft equipmen, almost 1h delay my flight."
Pros: "By far the best flying experience in a long time..."
Cons: "viewing programs was not user friendly and slow (touch screen) other airlines have done a better job on the user interface of the entertainment system"
Pros: "Great crew, good humor and helpful!"
Cons: "Could have had more beverages served. But to many kids crying & screaming (not crews fault)"
Pros: "Great flying on an A380"
Cons: "Boarding was a bit disorganized."
Cons: "Do not choose this Airline by any means."
Pros: "GOOD food, service was fine. Seat had good room."
Cons: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Pros: "Quick boarding"
Cons: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Cons: "Their silly 8 kg weight limit for carry on baggage was a surprise and really not consistently enforced. Couldn't go through the one pass customs line adding more than an hour to that part of my trip. Crew couldn't answer questions about dairy in the food."
Cons: "Rude cabin crew, dirty plane, have to pay extra, they will accept USD but give you change in euros. Extra luggage fees and ridiculous weight limitations"
Pros: "I paid an additional fee for a seat with more legroom....a great investment! Also, crew members were very attentive and courteous."
Cons: "All good"
Pros: "Courteous service."
Cons: "Food is bland, unimaginative and below par. No english news papers."
Cons: "I traveled to Italy for Vacation. Both times, LH925 on 1st May from Heathrow to Frankfurt was delayed by 20 Mins. and TReturn on 9th May, LH327 from Venice to Frankfurt was delayed by 20 Mins. Late arrivals caused extra stress on Connections and We had to run across the airport to catch the connecting flight. Flight getting delayed both ways makes me rethink about LH Flights. I will be careful and wont like to travel on LH ."
Pros: "great food ,service"
Pros: "Perfect flight..."
Cons: "Frankfurt airport chaos Lyon customs downstairs in arrivals checkin upstairs so they can't view your items if you are claiming tax back. Clever French move. Obviously happens a lot"
Pros: "Friendly crew, no delays"
Cons: "Not enough healthy options, such as fresh fruits and vegetables"
Pros: "They walked extra miles to confote customer all the service at any leavel was best without tension."
Cons: "The seats are even smaller than the ones on small planes; Almost impossible to move even though i'm not a big person by any means;"
Pros: "The services, movie selection and food"
Cons: "Very annoying person next to me. I know that wasn't team's fault but she made my flight terrible."
Cons: "Μy flight experience was good overall. My husband was in the same flight from Munich to Sevilla. His luggage never arrived to Sevilla. We are still trying to locate it. We fly frequently and this is the first time we had our luggage lost. Eleni"
Cons: "Crew could be more responsive"
Pros: "The spacing was good Sanitary with every Air Canada airplane I’ve been in was good Lighting felt cozy"
Cons: "Kept hearing a dog and baby cry People not social distancing when plane lands People not wearing their mask right"
Pros: "Food and beverage service was great. Wine/beer and hot meals provided on the long flight were really appreciated. Excellent restrooms on the 787."
Cons: "Not enough leg room etc. for the long flight."
Pros: "Easy to buy"
Cons: "Long delay"
Cons: "The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening."
Pros: "Smooth flight, mostly friendly staff, good food"
Cons: "We paid extra for seats with additional leg room and knowing the first row of these is at a wall with no room for feet with legs extended, we requested a different row. We did not get this though we were told we did AND paid for it."
Pros: "Cabin crew were terrific!"
Cons: "The unfortunate delay of our flight. And the entertainment systems seems to be getting old. What I mean is that it is by todays standard very very slow to switch between menus etc. And in some cases did not display all the menu content."
Pros: "Once on the flight, everything went well."
Cons: "Real nightmare as I had booked YUL-LYS-BRU with Brussels Airlines (SN). YUL-LYS was operated with Air Canada. Came within 4 minutes of missing flight despite being at airport 3 hrs early. SN had not released ticket to Air Canada so they could not check me in. Had to call SN customer service after AC could not check me in, then wait and wait as they had to try to correct the mistake 3x before AC counter could issue boarding passes. Terrible experience going through this with 2 small kids waiting. It’s as if the two airlines’ systems don’t communicate but passenger is responsible for resolving."
Pros: "On time and all fine. Excellent service and good food."
Cons: "Late to take off, thankfully I had booked my flights far enough apart as this also happened last year on the same trip/flight."
Pros: "The extra seating room on the plane"
Cons: "The booking times from kayak to air canada did not match. Air canada shows times in hundred hours and kayak shows them in am/pm."
Cons: "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"
Cons: "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"
Pros: "Flight attendants were pleasant. Air Canada handled the transition to rebook on next flight adequate."
Cons: "No food vouchers. Spent an arm buying food in the Airport."
Cons: "Our connecting flight was pushed to the following day and then we sat for an hour while the plane was deiced. We could have been told a later departure time. While we were not traveling further, those making connections again missed their flights. If they would only own up to the missed connections while still on the ground, alternate plans could be made. Not part of their business model."
Pros: "The flight was underbooked, so there was extra seat space. Our delay was cut from 90 min to just 30 min"
Cons: "Our flight was delayed due to fog in San Francisco"
Pros: "Quick boarding, staff friendly and helpful. Flight attendants ensured those with connecting flights deplaned quickly when we arrived at the gate in Montreal."
Pros: "The crew was professional and friendly."
Cons: "The return flight to Orlando was just shy of 2 hours delayed. It was delayed 30 minutes prior to boarding. Then we sat on the plane, at the gate for over an hour. The plane was absolutely filthy. There was food on the seats, on the floor, smears on the window. It was disgusting and I could not wait to get if that plane. I will not be choosing air Canada in the future."
Pros: "Decent movies."
Cons: "I separated from my 2 daughters and husband because they did not allow me to pick seats or check in online. I was stuck in the seat immediately in front of the stinky bathroom in a seat that didn't recline, had no hdmi charging port and was pretty much continuously crowded by bathroom-goers. In fact, so many bathroom goers grabbed the seat in front of me that they touched my movie screen about 7-8 times, causing the menu to pop up and interrupt the movie. Otherwise, the food was gross and one of the flight attendants was very grumpy."
Pros: "the fact that is was an overnight flight"
Cons: "- Had to sit by the bathroom again! - they ran out of food - seats were uncomfortable"
Pros: "On time"
Pros: "One kind guy at air Canada in Toronto who was very helpful considering the lack of help from every one else. Arrived at 2 in morning exhausted."
Cons: "Attitude of staff"
Pros: "The comfort was much better than I expected from an airbus a320 and even though the in seat system was slow it was nice that there was option on a short regional flight."
Cons: "It would be nice if there was at least a snack boarding was a little chaotic. They should use the PA system."
Pros: "Air Canada is definitely good quality for the price! The crew is great and the overall comfort of their flights is great."
Cons: "The long-haul transcontinental flights haven't been upgraded with wifi just yet, so a 12 hour business flight without internet. Also, it was hard to know how to upgrade my seat on the return flight; I would have paid for it but couldn't figure out how to upgrade when checking in."
Pros: "Very friendly & helpful flight attendants."
Cons: "would've been better with free wifi"
Pros: "The seats were unbelievably squishy. And the crew was quite rough."
Pros: "Great price, easy transitions and connecting flights. No complaints here!"
Cons: "Uncomfortable seats"
Cons: "Flight was late from Barcelona to Mintreal by an hour. I needed a wheelchair - didn't show up! Then pulled a muscle trying to get through customs and they barely held my flight to Chicago. Made it, with No Help. Late into Chicago and still no wheelchair. There was no one from whom to get help. Finally a United Airlines employee took pity on me and got a wheelchair to me and got me to the flight - again, just barely. Over 20 hours in the air, no assistance and poor food. I will never fly air canada again - ever. Not worth the savings. I've spent an entire week recovering and spent the savings on physical therapy due to the damage to my legs."
Pros: "food was fairly good. crew very nice."
Cons: "The selection of movies was poor. not enough current releases. would have liked to have an alcoholic drink for free. (one would be nice)"
Pros: "Choices of movies were nice . Food was good ."
Pros: "It was a quick flight"
Cons: "The attendants on the flight were very unprofessional - they laughed the entire time during our boarding and safety demo. They were more interested in talking to the ground crew outside then welcoming the guests on their flight."
Cons: "Due to maintenance, the flight was cancelled."
Pros: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"
Pros: "Captain had made up for delay we had at the take off so we came in Paris almost as planned."
Cons: "Crew and service was rushed our and food was handed to us without direst addressing or eye to eye contact. It was on bases "TAKE IT IF YOU WANT"."
Cons: "Carry on bags of 2 delayed seating of people"
Pros: "Comfortable, well maintained aircraft. Good entertainment. Friendly crew. Boarding process was well conceived. They separated seating zones into different queues, and turned back people who attempted to board out of order."
Cons: "Breakfast was underwhelming for an international flight. Dinner was just average. The crew seemed to have trouble responding to things like...people using restrooms late during the descent, passengers making themselves a little too "at home" and thereby disturbing their neighbors, and repeated chimes due to an errant elbow on a call button...the little things. They are things you don't notice when a crew is highly attentive, as you find on Cathay Pacific, Lufthansa, or Air New Zealand. The crew were friendly, but not quite in charge."
Pros: "Staff was at least friendly"
Cons: "For a 5+ hour flight only beverages were offered - anything else (such as a snack or small meal) had to be purchased. Very cheap service IMO. The selection of entertainment (movies/tv shows) was exceptionally limited and out of date. Their way of boarding the plane (via zone) is very backwards as families with children weren't asked to board until half way through the plane loading (unless those families had already paid for the more expensive zone upgrades). Most airlines let them load first to give them extra time. My checked bag was 1.2kg over the limit so I had to open the bag and switch 1.2kg of clothing into my carry on in front of the rest of those checking in. What an embarrassment and such foolery. All in all Westjet does a better job for trips across Canada. Will not be trying Air Canada again."
Pros: "thanks for the $20 food voucher"
Cons: "late, and 20 minute shuttle ride to the main terminal"
Pros: "Great airplane service, people and amenities"
Pros: "Landed alive in vancouver"
Cons: "Second time in two months that they delayed my flight by at least 3 hours."
Cons: "The flight was 2 hours late. It had apparently arrived late, and then they had mechanical problems. Air Canada gave me some inaccurate information which delayed me in Montreal and made me miss my connection to Toronto. Also, even though I specified to the flight attendant that I was connecting to Toronto before going to the US , they only gave me the US custom form even though you apparently need to fill the Canadian one even if you are just transiting through the country."
Pros: "The service was excellent. Our flight into Calgary was delayed due to bad weather in Newark so we missed our connecting flight. Because of this, the airline payed for our hotel room and for a portion of our meals. Everyone was so helpful and kind when it came to answering our questions and helping us make our experience an easier one."
Pros: "Seats were wide and very comfortable"
Pros: "Flight had lots of empty seats, so it was easier to get comfortable. Flight attendants were kind and helpful."
Cons: "In air entertainment is supposedly through an app, so I can't speak to the quality because by the time I was in he plane I didn't have service to download it. It makes for a pretty long flight overseas when you have no movies to occupy you."
Pros: "Great food and they gave us blankets and even free wine with dinner! I was also able to watch to new movies!"
Pros: "staff polite"
Cons: "Flight attendant speech over intercom unintelligible. She held the mic too close and spoke much too fast."
Cons: "Don’t loose the luggage"
Cons: "Free coffee"
Pros: "Seat reclined far back"
Cons: "Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost"
Cons: "Was really a great experience from start to finish."
Pros: "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!"
Cons: "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!"
Pros: "The captain was able to make up much of the lost time spent boarding."
Cons: "The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight."
Cons: "vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows."
Pros: "Flight was cancelled."
Pros: "Nothing, they cancelled my flight and rebooked me to another city"
Cons: "Everything. I had to buy 2 new tickets because they cancelled my flight"
Pros: "3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it."
Cons: "Food was typical economy class fare."
Pros: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Cons: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."
Pros: "Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job."
Cons: "Nothing is for free not even a coffee."
Cons: "extra taxi in DC"
Pros: "Helpful crew"
Cons: "No food except for purchase. Expected at least cup of coffee/crackers"
Pros: "We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be."
Pros: "Food was better than average."
Cons: "Boarding could be done more efficiently."
Cons: "Service was bad"
Pros: "Entertainment choices"
Pros: "One positive point. The boarding went well. The flight took off before schedule and arrived ahead of schedule."
Cons: "Cramped seating. Flight attendants hardly seen (they are busy trying to sell stuff). Not a glass of water, if you get thirsty it's 3 euros for a small bottle. You get what you pay for..."
Pros: "The plan arrived earlier than it was scheduled,everything wss smooth."
Pros: "Comfortable seats"
Cons: "Food was rubbish"
Pros: "Excellent service and a safe flight."
Pros: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. The day I was suppose to travel ,they told me at the airport that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "Paid extra to secure aisle seat booking, reconfirmed byne two days before flight, at check-in was reassigned to a middle seat, without explanatiob or apology. Had to be uncomfortably adamant about paid aisle seat reservation for them to put me in one of the several still available."
Cons: "I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels."
Pros: "Airplane was clean and service was attentive. Food was good and served hot."
Pros: "Great moives and enteratinment system. Comfy seat. attentive staff on board. Also minimal annoucements, which i love because i don't like to be disturbed in my sleep to hear about the weather."
Cons: "Was stuck on plane for 3 hours before they had to cancel it due to computer issues. Missed connenction flight ( 27 hour delay for connecting flight) with them as well as a result, had to stay 2 extra nights (in great accommodation they provided, at least) had minimal information about what to do in the morning (almost missed the bus to the airport because they only had a little sign noting it) Overall they took care of us from the delays, but I still missed a day and a half of work because of it."
Pros: "Smooth flight Pleasant staff Smooth boarding process"
Cons: "Super late due to poor management of runway construction in Brussels No entertainment in the cabin"
Pros: "Everything was generally good. Food was slightly below average."
Cons: "Neither the JFK counter agents nor the flight attendants knew if I could transition in Brussels onto Bulgaria Air without exiting and re-entering. In fact, it is a simple process in the Brussels Airport transition zone, with the friendly help of Bulgaria Air agents. Breakfast is a box of sugar: shrink wrapped muffin, Toblerone bar, orange juice. These are all sugar delivery systems."
Pros: "Very nice service economy privilege, friendly crews, good food, water service at flight start, room around knees, blankets, all very good"
Cons: "the headset plug in needs maintenance. it had to be plugged in and re-positioned several times to get it to work"
Pros: "Be on time"
Cons: "Food, no comfort, movies and music boring"
Cons: "Crammed seats, not very clean, took pictures, very dirty."
Pros: "The crew members were kind and friendly and went the extra mile to be helpful."
Cons: "The entertainment screen was about 6 inches wide and there were only four movies to choose from (one that was older than the hills). The screen wasn't clear. Hard to believe that there was such poor technology for a flight from the U.S. to Europe. Also, there were no ports to charge phones or tablets which made it near impossible to watch entertainment on a phone or tablet due to low battery levels. The wi-fi was not strong. I typically like food on an airplane, but this food was not something to be enjoyed. I hope to not fly Brussels Airlines/United again. I'll stick with British Airways and American."
Pros: "I was able to get home the next day rerouted with Lufthansa and they did provide a hotel and gave us a 15$ voucher."
Cons: "Missed an important day of work. Sat in the airport for 5 hours with little to no comunication from staff. They would constantly tell us they will make an announcement in 5 minutes but never had. JFK Terminal 1 is very unconfortable so that made the stay worse. The problem I had was with the fact that they could not tell us straight we are not going to fly."
Cons: "I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!"
Cons: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."
Pros: "Problem was, my luggage didn't arrive. I am now in front of lost and found desk, expecting it will come one of next days. My additional problem is, I am traveling on Wednesday in remote area by car and need desperately my luggage!"
Pros: "The fare, that's it."
Pros: "Leg room and food on board was pretty good. The flight crew was very friendly."
Cons: "The competence and effectiveness of the boarding crew was deplorable. Everyone looked and acted like it was their first day on the job. If I have a choice, I don't think I will ever fly this airline again. Brussels airport is also a confusing mess. You just wait in line after line with no clear direction. They left one of my bags behind in Brussels as well, and I have yet to receive an update on where it is."
Cons: "We got stuck on the plane for an additional 5 hours before take off because of the smallest amount of snow. Even knowing how much extra time they did not load any extra food on the plane. We finally took off only to be rerouted to Lome instead of Accra which took an additional 2 hours. The whole thing took an extra 7 hours. From 11am to 12:55 pm we were provided only 1 meal and ice cream. The staff were not apologetic at all, they said if we wanted to be mad at someone it should be the weather... They should probably go back to customer service school."
Pros: "pleasant fight..."
Cons: "long flight (it was far through no fault of Brussels Airline"
Cons: "There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft."
Cons: "We paid extra for economy plus, but they completely messed up that part of the reservation. Multiple phone calls and run around at the airport. The "upgrade " is a nice one but the hassle was stressful and still not sure if I'll get the $ straightened. Front of plane warm, but back cold."
Pros: "Nice plane, great entertainment unit. USB charging is nice. Food service was surprisingly good and the staff was very pleasant and helpful on the flight."
Cons: "Boarding from a connecting flight is a disaster. For some reason brussel's air didn't validate our passports at the first international flight. Everyone was expected to do it at the Brussels airport. This would be fine if they had a sign up explaining what to do, or even a basic queue set up. There were passengers for 3 flights mobbed around the check point in front of our gate with nothing resembling a line. Everyone was completely confused and crawling over each other. Add that to our delayed landing that put us on the tarmac, forcing us back through security and a huge walk away from the gate... We very nearly missed our flight! Please please please figure out a way to communicate to your passengers and get people into a proper queue!!!"
Pros: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Cons: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Pros: "Friendly crew, good food"
Cons: "First time on Brussels Airline - flying from IAD to Budapest and back via Brussels. On the long haul to/from Europe, the seats in coach did not have any type of individual air flow control above the seat. I was sitting by a window which must have been directly facing the sun. I have never been so hot and uncomfortable on a plane. Some kind of air conditioning did kick on for a short duration, but it was not enough."
Pros: "Same crew was great"
Cons: "Same got all the way to the destination and had no luggage"
Pros: "We don't know. Ask our suitcases. They arrived in Venice and we were in Athens."
Airlines flying from Lyon to Moncton have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Lyon to Moncton
Masks required on board, masks provided on flights from Lyon to Moncton
Social distancing seating
Middle seats unavailable to book on flights from Lyon to Moncton
Testing for antibodies, testing for symptoms for flights from Lyon to Moncton
Waiving of change fees. Search flexible flights from Lyon to Moncton