Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Toronto Pearson Intl
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|June||Best time to beat the crowds (3% less expensive on average)|
|June||Most popular time to fly (13% more expensive on average)|
Average price round-trip
|C$ 465||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 213||or less|
Good deal one-way
|C$ 198||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Missouri to Toronto Pearson Airport.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Toronto Pearson Airport from Missouri up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "In flight entertainment"
Pros: "Seats were pretty roomy in coach."
Cons: "Cabin crew was excellent"
Pros: "Crew was amazing"
Pros: "Crew Entertainment"
Cons: "Two hour delay"
Pros: "decent leg room and the headrest could bend to allow you to sleep upright."
Pros: "From the friendly welcome greeting at the terminal to the smoothest landing, comfortable seats with lots of legroom and long seatbelts, everything was great."
Cons: "My seatmate was a snob but you couldn't control that!"
Pros: "New and clean aircraft."
Cons: "Very few movies available. Huge delay to get off ground."
Pros: "Great service"
Pros: "The flight attendants were amazing, super attendant and sweet despite the circumstances. The food was good at the comfort was awesome"
Cons: "Our flight was delayed over two hours. It basically ruined all of my plans for the rest of the day. It they should’ve just put us on another plane to save us time because the maintenance took so long"
Pros: "I liked nothing"
Cons: "I didn’t like everything"
Pros: "Plenty of space. Arrived early"
Cons: "Boarding process is too slow due to passengers stowing carry on bags. Need a improved boarding process"
Pros: "A good flight, as always with Alaska. Experienced crew makes the flight seamless, and it is much appreciated."
Cons: "Meal provided in FC, the bean stuffed ravioli, less than stellar."
Pros: "I had plenty of room to sit in comfort."
Pros: "Everyone was nice and helpful, it was a nice trip!"
Cons: "Headphones/tablet needed to be louder, paid $8 for a tablet I couldn’t hardly hear"
Pros: "The crew was excellent and the flight went smoothly."
Cons: "We were delayed 50 mins on the tarmat. We made up a lot of time in the air but was still frustrating."
Pros: "The cabin crew on Alaska Air was great. Efficient, helpful, and even on holiday flights! The food selection was average."
Cons: "Boarding would be so much easier if the ticketing agents,.gate agents or a person standing at the plane door would enforce the size of carry on bag rules, and take the bag from the passenger, before they board the plane. that would decrease the waiting time on the plane, significantly. Leave the flight attendants out of it, and make some one else, on the ground, "The bad guy". With all of the time standing around waiting to board, there would be plenty of time."
Pros: "Warm greeting at KCI airport from the attendants of Alaska Airlines. Short flight from Seattle to Portland."
Cons: "Changed flight status from a direct flight to a 2 hour layover in Seattle, especially with a small child. No soda for drinks, just alcoholic beverages and juice. Flight a little noisy."
Pros: "We've never boarded a flight that quickly. Amazing! Comfortable plane, nice flight attendants. We even arrived 15 minutes early!"
Pros: "It was so easy to find my way around because everyone was so nice and helpful even though I was late I got there on time thanks to the staff. The flight was fast, smooth, very enjoyable. Thanks Alaska air:)"
Cons: "I didn't like the fact that I picked a isle seat instead of a widow seat so I know better now because I will fly again"
Pros: "This is my first trip on Alaska Airlines and it is now my number 1 airlines. They were welcoming and everyone was smiling. Wow what a difference."
Pros: "Free movies, free messaging. Crew was delightful, and the plane itself seemed brand new. Smoothest take off and land I've ever had."
Cons: "Outlets only for first class. No hard alcohol, still had beer and wine, though."
Pros: "The flight price was very reasonable. There was a ton of leg room between your knees and the seats. The seats seemed thin when we got on the plane and I was worried at first but they were actually reasonably comfortable! The crew was very friendly and helpful! And free wifi for messaging services was awesome as I was able to iMessage my family during the flight! Didn't try any of the good while on board."
Pros: "Seriously just above my expectation to the point of being pleasant."
Cons: "The mountain of children that boarded. Can't fault an airline for that!"
Pros: "The free beverages and snack"
Cons: "That our flight got canceled the night before"
Pros: "The entire crew seemed very pleasant and helpful. I know their jobs are extremely stressful, but they all maintain a very professional demeanor. May God bless them and keep them safe on all their journeys."
Pros: "Crew was the best-helpful and sincere and efficient"
Pros: "The entertainment options were great during the flight. Prices from Orlando to San Diego were very good."
Cons: "I did not know about the app needed for entertainment and hardly had time to download it while on the plane. Had to fly in the evening and arrive at bedtime to get the better prices."
Pros: "on time; (small) free snacks; enough room; modest free Internet capabilities (movies) -- download gogoinflight app before takeoff."
Pros: "The staff are great"
Cons: "The crew was rude and would not let me use the restroom until they had finished ALL drink service. The two blond middle aged women that were working in the economy cabin."
Pros: "I need to give a shout out about the staff and the passengers. My two young grandsons flew for the first time. Due to plane size we could not all sit together. Several offered to switch seats to accommodate."
Cons: "I have NO complaints."
Pros: "GOGO Internet is useless"
Pros: "Pretty spacious"
Cons: "Guy next to me all up in my space"
Pros: "On-time departure and arrival, friendly flight attendants, and great amenities on board (charging stations at seats, free in-flight entertainment on your device, & affordable wifi)."
Pros: "On time departure & arrival! And love the ability to connect to wifi on board."
Cons: "Nothing it was great. I rather enjoyed my trips and the airline had the facebook messager on there wifi for free. Made it 2000% better."
Pros: "i really liked everything about the flight. great meals, comfortable seats, friendly service from MCI to PDX."
Cons: "sadly my luggage/cargo which had fragile placards posted on it still got damaged. it was oversized (113 linear inches) and i tried to protect it as best as i could with cardboard and plastic wrap but somewhere between TSA manually inspecting it in kansas city and inflight, it got broken, so hopefully i find a way to fix it."
Pros: "Decent leg room, very nice staff, the plane was in nice condition and we left on time. Also, I had no problems with my luggage. I didn't utilize your entertainment nor did I get food. Wish there had been an N/A option in the survey"
Cons: "There wasn't anything that I didn't like"
Pros: "Very pleasent and we'll up kept airplane with plenty of over head storage"
Pros: "I like flying Alaska because their employees are always helpful and professional. Checking in for my flight is effortless with the Alaska app on my phone. I really like that all I have to do is print my bag tag and drop my luggage at the desk. I don't ever have to wait in long lines except for security at PDX. I fly often and will continue to fly Alaska!"
Cons: "I had two different trips planned with Alaska. I ended up staying in Kansas City, and Alaska cancelled my flight. Said the only option I had was to pay $500 for a new flight. I found a delta flight form $300. Not the kind of service I had expected from this airline"
Pros: "Nice plane. Nice people."
Cons: "Boarding slow. $17.95 Internet -- YOU KIDDING ME? This is 2016 people. You canceled my return flight and made me stay another day. Airport terminal too small and packed."
Cons: "CHARGE TO MUCH ON OVER WEIGHT PACKED."
Pros: "Everyone was nice"
Cons: "Having to leave the empty set I sat in the whole flight for the landing Was there something physically wrong with the seat? Or just "policy"? I figured it was just unsold but what do I know?"
Pros: "Plane was clean and roomy. Crew was awesome very friendly."
Pros: "New plane it was a nice ride,the best most comfortable trip I've ever had. Flight attendants were awsome"
Cons: "There was nothing bad about this trip"
Pros: "Being on time with everything."
Pros: "All of it"
Cons: "Nothing Best flight"
Cons: "Really felt happy on time touch down nice journey with delta"
Pros: "Friendly crew"
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "The crew was amazing! The seat was comfortable."
Cons: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Nothing special"
Cons: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."
Pros: "This had one of the best attendants I have encountered. She was extra friendly and made us feel good."
Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "On time, great service, a lot of legroom."
Cons: "Ac not working at last 30 minutes of flight."
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Cons: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "In flight movies"
Cons: "The flight was 3 hours late taking off which made us miss our connection to chicago so we are stuck in Atlanta tonight with unplanned expenses we were not planning on!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"
Pros: "Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer"
Cons: "I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!"
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Cons: "No space in the seats"
Cons: "My flight got to New York so late!!!! I missed my international flight."
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Cons: "3 hours there before the departure."
Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "The crew was good and the flight was smooth."
Cons: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."
Pros: "i love the view from the window seats and that I was able to relax and the snacks."
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Pros: "I was cleared for standby! Flight attendant at the stl gate is always friendly and willing to help! I love her!"
Cons: "I waited almost 6 hours on the phone the night before the flight to get on standby! Almost didn't get the flight! Was charged $50 only to not get on my next flight because it was over booked! Flight attendant was very rude!"
Pros: "I liked that I was able to get able to get an earlier flight!"
Cons: "I don't like that I had to pay $50 extra dollars for standby on both legs of my flight! I am a very loyal delta customer and these past times flying I feel like my favorite airline is turning into the bad airlines delay everytime, problems with the plane fare prices too high! I'm starting to think about taking my business elsewhere!"
Pros: "Good flight, comfortable; good food."
Cons: "Entertainment system kept failing"
Pros: "10 minutes early departure"
Cons: "There isn't enough seats in the gate area and sitting on the runway for 10 extra minutes we could have been early"
Pros: "The pilot got us to Toronto."
Cons: "Everything. Contrary to most of my experiences with WestJet over the past nineteen years, this was the worst, overall, trip I have ever had with them, from delays, to missing my connecting flight, to gross incompetence with the staff, to a failure to even empathize with our situation (with a baby!)."
Pros: "The crew were nice!"
Cons: "But this was like flying in an antique from the 20th century. No screens, AC not working well, tiny cabin. One of the bathrooms didn’t even have a sink."
Cons: "We missed the connection between the two flights. They booked me for a flight the next morning. They did not provide voucher or reimbursement for food or lodging."
Cons: "We were on tarmac for an hour waiting to take off"
Pros: "The food"
Cons: "The staff insisted on putting bags underneath seats for a 13 hours flight..."
Cons: "Delays left us in the plane for almost 1 1/2 hours before leaving Toronto."
Pros: "The crew was friendly and although the aircraft was small, it was very comfortable!"
Cons: "There was no in--flight entertainment and only drinks and cookies for food."
Pros: "Crew are always the best on WJ:) All smiles, real people, love it :)"
Cons: "On board entertainment not working :("
Pros: "The movies"
Cons: "So far so good"
Pros: "Horrible check in"
Cons: "Rude staff"
Pros: "Very friendly and helpful crew."
Cons: "Flight from Fort Lauderdale to Toronto heavily delayed, missed connection."
Pros: "Left on time or mighty close to it. Arrived on time. Safe and mostly smooth flight. Flight attendants and pilot was friendly. Liked the price for a direct flight."
Cons: "Tight squeeze in the seats in terms of having the back of the passenger in front of you right in your face practically."
Pros: "Service was good. Reached our destination before scheduled time"
Cons: "The flight was 5 hours 40 min late The Flight attended (her name was if not mistaken Staysy or start with S) was staying at the door as a security guard in a detention center without formal greeting “welcome on board”, no smile at all and later jumped on me regarding my bag. I was seated when her collage pulled my back bag from the compartment to make room for a bigger luggage, left it on the seat next to me and said will take care later. With frustrating tone Staysy showed up and command me to put it under the seat. I told her to put it under and not to command me with this tone... as it was not my decision the bag to be there. She did put it under but kept making comments and even did not apologize. A frustrating flights - over 5 hours late with spicy flight attendant attitude."
Cons: "I had safety concerns on the flight from YVR to Toronto because seated in the exit row were two individuals who were brought to the gate assisted on a cart and had to wait for assistance to get on and off the flight. They had very poor ambulation which made me nervous as these people have agreed, by sitting in the exit row, that they are able and willing to help in the case of an emergency evacuation. This was not a safe situation and was noted by several passengers."
Pros: "Crew were friendly, efficient and helpful."
Cons: "Entertainment options were limited to what was being broadcast on regular cable channels. No movies or on demand content were available. Assigned seats were different than what was reserved during booking."
Pros: "At least they flown us back home.."
Cons: "Our flight to Toronto delayed by almost 3 hours and this was updated only 20 minutes before boarding, staff at checkin counter giving senseless excuses for the delay like crew members yet to come,weighing and balancing the baggage for fuel upload and even funny thing that captain just started his paper work for departure ( this is 2 hours after scheduled departure ). Did not offer any food coupons or any kind of compensation to anybody which created lot of inconvenience for travelers with young children..show some empathy Westjetters and operate like a professional carrier not like a curb side cab driver.."
Pros: "Wonderful family trip...comfortable seating, pleasant crew and enjoyable flight."
Cons: "Lots of walking in the airport"
Pros: "Friendly staff"
Cons: "WestJet seems unable to stick to a schedule. Three of my four flights were delayed and a connector flight through Toronto was cancelled altogether just after midnight, leaving me stranded at Pearson Airport. The ground crew were disorganized and unable to provide clear answers – other than their complete assurance that WestJet bore no responsibility for providing hotel accommodation."
Pros: "The flight was delayed, so I was going to miss my connector. They made some calls and got me booked on a British air flight straight to my destination. Thank you!"
Pros: "Everything borded on time. Cabin crew was very accommodating in allowing me to move seats to an empty row."
Pros: "Nice service."
Pros: "On time, courteous staff"
Cons: "Seat does not lean back"
Pros: "The cabin crew were outstanding on WS709 today. This is my fourth trip with Westjet, and today stood above. Diane was beyond efficient and pleasant while maintaining a smile and grace, while a number of unattended children were onboard. My seat was changed, and that's fine - mostly because of the manner in which the crew at Pearson handled it. Then, I couldn't resist giving up my re-assigned (centre) seat so that two sisters could sit together. The two folk in my row were lovely, they talked more than I did, but when I joined in, it was a genuinely pleasant conversation. Three strangers, meeting per chance. The woman next to me had given her seat up for a family to sit together, so it really was a chance encounter! Diane needs to be promoted!"
Cons: "While things happen, I wonder why when I was readied a seat, it was missed that two children, sisters, were sitting in separate rows? Should they have automatically been assigned two seats together - they were unaccompanied. As happens, an 'aunt-like' woman was seated next to them, and again, Diane was an another in-charge auntie!"
Cons: "Tiny chairs"
Pros: "Good service but pretzel is not great good. Very Nice stewardesses."
Cons: "The seated are too small, a bus is more confortable."
Pros: "Talia is an excellent stewardess—She takes good care of people"
Cons: "Five hour flight delay due to a flight attendant not showing up on time, not taken care of in any way"
Pros: "Very spacious. Not an overfull flight Seems like they offer a lot"
Cons: "- The unprofessional way the staff "sorted us out". Especially the lady at check-in. Our flight was from NY to Toronto and then connecting after a nine-hour layover from Toronto to London. On all flights, we got the seats in the middle of the aircraft allocated, which is challenging when you are on crutches. - The second flight to London was in a terribly old machine where the overhead compartments were not well equipped to accommodate my crutches. The only way they fitted was at the very back underneath all the luggage. So when I asked the flight staff to help me get my crutch to go to the toilet, as I could not get it myself, he asked: "do you really have to use it?". I considered that very rude! - The selling of the entertainment systems took forever, which meant that the food sale was very late. Almost 4 hours into the flight on an overnight flight is really late! Especially when people would prefer to sleep. Due to my medication, I had to wait for food, but it took forever. All in all, not the best experience"
Pros: "Extra leg room, staff very friendly and helpful."
Cons: "No tv screens on back of seats, liquids should be offered more"
Pros: "Always friendly"
Cons: "No complimentary drink all of a sudden"
Pros: "There was a cute doctor and someone made a joke about the movie Alive. That was funny."
Cons: "There was a sick lady and she wouldn't stop coughing. That was gross"
Cons: "having to walk outside the plane in the snow to get on the bus and vise versa. it was cold and I got a bad cold...."
Pros: "I received adequate notification for check in and updates"
Cons: "There was a slight delay though we managed to arrive on time"
Cons: "We were told not to take the late flight to TO as Westjet would not hold the connecting flight (TO to Gatwick) for us. This meant our TUI connection in Gatwick to Chambery would have been wasted along with bus transfers. West jet did not offer us AC flights that were available to keep us near to our schedule. We ended up cancelling the Westjet flights and buying AC flights to Heathrow at a cost of $3300 + $300 taxi to gatwick + abandoned bus to Gatwick Westjet did offer us a flight on Sunday ! In the end, we are not sure if booking thru Kayak was part of the problem as Wesjet staff said ..... Oh you booked thru a 3rd party Comments ?"
Cons: "Flight was cancelled then rescheduled on a flight that was over an hour delayed. We almost lost our connection to Hong Kong as a result. Made for a very stressful journey with 77 year old parent and 8 years old child long waiting/ tiring time and running to gate our flight."
Pros: "Cancelled the flight and was utter chaos with no direction what so ever."
Cons: "Staff would not communicate with the passenger's."
Cons: "Delayed flight and disorganized boarding in Kingston made it a bit frustrating."
Pros: "The flight was ok and the customer service overall good."
Cons: "A bit disappointing that the flight didn’t even have monitors to watch movies , you got to use your own tablets or cell phones. I prefer to save batteries on my devices when I’m travelling :)"
Pros: "No issues"
Cons: "One of the crew members was not careful enough while taking something out of the overhead cabinet and dropped something on my head while I was asleep. The crew apologized but it should not have happened in the first place while the aircraft was flying smoothly and there was no turbulence of any kind at that time."
Cons: "It was crowded on the flight, fully booked"
Pros: "It was on time and short"
Pros: "The food was good"
Cons: "Your website and westjet allowed price gouging to happen. I had to spend about $2500 for two new flights, to replace two flights that were cancelled on September 8th due to Hurricane Irma. The previous flights cost total $678 for two people from FLL to EDI. But you allowed us to be charged $2500 for the same exact route, and we had to spend due to the emergency. The very next day the President of the USA stated it was unethical for price gouging to happen. I request at least 50% refunded back"
Pros: "Free wine and beer."
Cons: "Our flight for Toronto on Sept. 5 , # WS589 was delayed of about 1 and half hour; so, me and about 20 other passengers missed our connection in Toronto. The crew said that Pearson airport was on a shut down due to severe thunderstorms. But the weather was nice and sunny when we arrived Toronto; in fact my connecting flight ( Hainan airlines HU 7995 had left 20 min. earlier- on time- for Bejing. The crew in Westjet plane told me that all airlines were delayed in Toronto airport due to bad weather , and so that I would not miss my connecting flight."
Pros: "Nothing in particular."
Cons: "We were delayed by 30 mins. We waited another 20 mins at the gate because there was another plane there. We only got cheetos as a snack."
Pros: "Humor of the flight attendants #Joeneedsaraise"
Cons: "Delayed by 2 hours."
Cons: "More leg room"
Pros: "Seat uncomfortable. I am an elite flier and was put in an n uncomfortable middle seat with no choice."
Cons: "Seat should with choice."
Cons: "When the delayed flight landed, the crew should help expedite those connecting to other flights. They should announce our connecting gates so that we don’t have to look it up."
Cons: "4 hour delay is unacceptable"
Cons: "Handicap issues. We were exiting on the tarmac in Charlotte- all crew left us on the plane waiting for assistance to get off. Finally when someone showed they would not come up the ramo to get my Mom. I backed her down myself while 5 bewildered airport workers looked confused."
Cons: "Seats are too close"
Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"
Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."
Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "One flight attendant was very nice and petsonable."
Cons: "Already checked in and then flight canceled 10 hours before departure. Paid for preferred seating but rebooked on smaller aircraft full and had to sit in last row. Not happy and arrived 2 hours latet than original flight. Tried to explain this at gate to American employee but she told me to sit down until name was called. Probably could have had better seats earlier if she could have listened to my issue but she wouldn't listen to me. Didn't even have the chance to tell her what had happened."
Pros: "A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft."
Cons: "Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available."
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Pros: "Great seats in first class"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"
Pros: "Room between rows Entertainment from St Louis to Phoenix"
Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."
Cons: "Flight was cancelled with no compensation"
Pros: "We got to our destination safely, and American provided us with extra legroom seats."
Cons: "Service was curt and there was only phone-based entertainment."
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Cons: "Flight connections time was not enough for mam with infant.we missed the flight should better set up that kind of big airport"
Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"
Cons: "The video monitor for my seat was broken. So, low entertainment score."
Pros: "everything was on tyime"
Pros: "On time take off"
Pros: "A nonstop flight, with a friendly efficient crew, met my expectations. A crew member went above and beyond when I asked for a coffee stirrer with my coke and ice."
Cons: "I've been spoiled by another airline's access to screens on the back of the headrest. I have my own hand held devices to entertain myself instead."
Cons: "Flight was late, got a message from Kayak that it was delayed 3 hours...thank goodness I happened to check again, because then it was only delayed for 41 mins, then it gave me an update that it was only 21 mins delayed, then went back to 41! Pretty inconvenient, and it would have been nice to get a text, not just some silent pop up"
Pros: "Got to La Guardia almost 26 minutes early but then waited FORTY minutes for the gate!"
Cons: "AA needs better coordination with the horrible La Guardia airport"
Cons: "Delayed a total of four hous!"
Cons: "Old plane and the movie app kept cutting out"
Pros: "Flight was on time, staff was friendly and boarding was organized."
Cons: "I'm a small person (5'-2", 105lbs) and I didn't have room to breathe in that tiny little seat."
Pros: "Smooth - trouble free - calm process"
Pros: "Arrived to the airport well ahead of time and encountered lines so long that we were not able to make our flight. Only 2 attendants working and so many people had to be rebooked we didn't get another flight for 3 days. Did I mention I was traveling with a baby?"
Pros: "On time arrival"
Cons: "Everything else"
Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."
Cons: "The storage are very small, by the time i boarded everything was full. I had to hand carry bags and i had to put it in front of me which is a very small space already, on top of that i had the window sit so i had no space to move. it was very uncomfortable, and flight was delayed. We sat there for an hour before taking off but i understand its due to the weather but it was my worst plane ride not worth 300dollars. I will not ride american airline again."
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Cons: "Everything was great."
Pros: "The flight attendants were great and very friendly!"
Cons: "The wifi wasn't very good so I couldn't access the in flight entertainment I also had my own snacks so I didn't buy any food"
Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"
Pros: "On time. Good leg room."
Cons: "Valet flight, i.e. even normal sized carry-on cannot be stowed above the seat We arrived at the gate 20 min before departure, due to TSA delays. But they closed the door and no one was around to even talk to. At least they put us in the next flight.... Still, as we're not checking in any bags, they could have let us in."
Cons: "Got to charlotte with 80 minutes to connect. Sat on the tarmac for 60 waiting for a gate. Missed connection by <5 minutes. Thanks, AA!"
Pros: "Non stop"
Pros: "Renovated planes, modern entertainment options that were free, charging by outlets."
Cons: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"
Pros: "Flight from STL to YYZ was unremarkable, which isn't a bad thing when it comes to air transportation. Bit of a delay leaving, waiting for de-icing trucks to show up and do their work, but I'm not sure that's Air Canada's fault."
Cons: "I booked this particular flight because it was the shortest route available. But the Air Canada flight from Dallas was delayed for an hour and then we experienced computer problems causing further delays. I therefore missed my connection in Toroto and was told by the ground staff I could only get out 2 days later. I was also told there were no hotels available. There were long lines of angry people complaining, and they were from different flights, One couple complained they missed 2 days of their honeymoon. The plane did have seats in business class which they refused to hand out. Eventually they found me a hotel and redirected me through Frankfort the next day. It turned out to be a 27 hour trip. Huge disappointment."
Cons: "No entertainment"
Cons: "We took off 1 to two hours late"
Pros: "Empty plane"
Pros: "Left on time"
Cons: "Didn't pick up dinner trays, when they passed out breakfast, one lady didn't bother to hand out the napkin or the bottle of water to people, while the lady going down the other aisle did. Greasy pice of cake and no napkin, and a red eye flight and no water? I saw them on the cart, I guess it was just too much work to hand them out!!!"
Pros: "An Air Canada rep over the phone"
Cons: "Gate agent, zero entertainment (and no warning that we should download an app inside airport), poor food, flight attendant wouldn't bring coffee to us (made us go to the back)"
Pros: "We actually arrived alive."
Cons: "We arrived into London so late that we were forced to take a taxi at a huge expense. During the 3 hr delay the only food provided was a small bag of pretzels and water."
Cons: "Misinformation on baggage allowance for Tango flights."
Pros: "Very cool service, nice, modern aircraft, entertainment system"
Cons: "Small leg space in economy"
Cons: "We almost missed our connection and no concern, communication, or assistance from crew. They should allow close timed flights priority thru process."
Cons: "I was not able to board this flight. And it was such a disappointment and a shocking first for me. I reached the airport and on being checked at the counter, I was told that I cannot board because I don't have a Canadian visa. It was shocking to learn that I needed visa for a 1.5 hour layover. The website should give a prompt or should share the requirements. And all my ticket money got wasted."
Pros: "On time"
Cons: "Food , uncomfortable ,"
Pros: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Cons: "Small basic meals"
Cons: "Pushed call button twice as I could not get entertainment system in business class to work, never came"
Pros: "The crew was really nice."
Cons: "The didn't include a meal or any wine/beer as most international flights do."
Cons: "Staff was useless. Made all international connections via my cell phone."
Pros: "I thought the crew was friendly."
Cons: "The seats were incredibly small and uncomfortable. No snacks were offered."
Pros: "At least there was food tho only banana bread for breakfast"
Cons: "No movies or entertainment for overnight flight"
Pros: "I enjoyed the entertainment option."
Cons: "Wish there were more choices for new movies."
Pros: "Quick flight, well-done!"
Cons: "Flight was cancelled and they did not bother to inform us! Ended up flying on United and arrived 6 hours later than planned."
Cons: "Flight delayed. Attendant told us to come back tomorrow and we could get on the same flights just a day later. Really?? not that stupid. Had problems getting a room overnight - management said we weren't in the system. Gentleman at air canada desk very rude - even told his partner in front of us he couldn't stand this part of his job."
Cons: "Short movie list"
Cons: "Flight was great. Kayak was a nightmare to work with."
Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."
Pros: "Decent flight"
Cons: "Delays are part of travel, but they're ridiculous and I am unhappy with the delay leaving Minneapolis. It caused all sorts of problems down the line because it caused me to miss my connection, take different flights, and come into Munich much later than I had expected. Also, you Canadians don't have Sudoku in your magazines. Why?"
Pros: "How quick it waz"
Cons: "How close the seats were"
Pros: "All services and most of all excellent customer services."
Pros: "Friendly crew. Very smooth flight. Easy to navigate terminal."
Pros: "Leg space, arrival on time"
Cons: "Had to pay for food and cheap earbuds"
Pros: "Airplane was clean and crew was nice."
Pros: "Glad for this new route. Will make Europe easier to access from PDX."
Pros: "Plane arrived pretty much on time. Boarding was uneventful."
Cons: "Plane too low to use jetway at Pearson. Epic walk from US gates to immigration. Insufficient leg room if you're over 5'10", but that's how it is these days."
Pros: "I liked the way they handled the rain delay. Although inconvenient, they were transparent with the process"
Cons: "The lack of certainty whether we were removed or stilling our connecting flight to delay."
Pros: "Schedule ok"
Cons: "Pitch was miserable Attendant said bit was a low cost carrier so no tv in seat We are over 6 feet so never again"
Cons: "The flight needed canada transit visa and you guys dint even said me. Moreover when I contacted vayama as my bookings were proceeded by them even they dint helped me and then I had to cancel my ticket. I expect you to refund my money because of your fault I could not board the flight and had a horrible experience"
Pros: "On time good staff"
Cons: "Legroom - amazingly cramped, and I'm only 5'10""
Pros: "Bos->Toronto Good Air Canada at Boston Logan airport has there own gate area with only 3 gates. This reduces the security line for faster security check. However this also causes problems with PreCheck. See below."
Cons: "Bad There is only one line for security at Air Canada Boston Logan because of the small volume at this check point. Because of this, PreCheck passages need to hold onto there bording pass as they go through security. The first security person who checks ID and boarding pass only told my wife not to take off her shoes. He did not tell her to hold on to her boarding pass, so she put it into the bin for x-ray stuff. So later security personnel then told her to take off her shoes and gave her a body scan because her boarding pass was already in the x-ray machine. I always hold on to my boarding pass thru security but had to take my computer out of my carry-on."
Cons: "No complimentary snacks and all available food extremely expensive. Would not use this airline again if others were an option."
Pros: "Movies were great."
Cons: "Having to pay extra for a window or an aisle seat."
Pros: "Good flight and on time."
Pros: "The crew was good!"
Cons: "I wished that there were opportunities given for beverages. I also would have liked more explanations on how to connect to the entertainment."
Pros: "We checked in late and therefore weren't able to get seats together. At the ticket counter, we asked to get put together and were able to get these seats."
Cons: "As with all coach seats, they were cramped."
Pros: "Free snack"
Cons: "Very crowded, small seating and legroom"
Pros: "I will fly Air Canada again but will probably drive to Toronto to catch a plane, rather than take the connecting plane out of my own city.There's a Tim Horton's at the airport!"
Cons: "Flight from our small city was late leaving and we didn't find out about the delay until close to the take off time. The reason given to us was that there was too much air traffic in Toronto. Couldn't this have been planned better? Not the fault of Air Canada."
Cons: "Even though this flight was operated by CA and booked through Ethiopian, they would not honor my two checked bags. However, the guy behind me - also going to Ethiopia - they allowed two checked bags, no charge. I always feel like they aren't willing to budge or look up the rules or even just be nice about baggage. I'd rather not give any more $$ for baggage that i'm actually allowed."
Cons: "Over 1 hour waiting on phone and disconnected. Terrible. Check-in people didn't even say one single word of apology. they suggested call Air Canada."
Airlines flying from Missouri to Toronto Pearson Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Toronto Pearson Intl
Masks required on board, masks provided on flights from Missouri to Toronto Pearson Intl
Social distancing seating
Middle seats unavailable to book on flights from Missouri to Toronto Pearson Intl
Testing for antibodies, testing for symptoms for flights from Missouri to Toronto Pearson Intl
Waiving of change fees. Search flexible flights from Missouri to Toronto Pearson Intl