On time slept the whole way
Flight attendants were helpful and friendly. Movies.
Food-gross, but expected for pre-fab food.
All prompt boarding smooth flight early arrival
I was booted off my flight and then got rerouted on 4 different planes...IAD to London, to Geneva to Zurich to Barcelona. Got to Barcelona and my bag was missing. It was a nightmare.
Flight was on time and I received my checked baggage.
Seat was uncomfortable due to insufficient foot space. All (about 6) overhead bins in the rear of the aircraft were full because crew stored “essential equipment” in them. Crew was not professional. After takeoff they never came around to see if anyone needed anything and not even a glass of water was offered for the entire flight. They didn’t even ensure that everyone wore seatbelts on landing - woman next to me was stretched out hugging her companion while landing wilth unbuckled seatbelt. Entertainment screen did not wirk properly.
Boarding was organized and prompt. Crew was fantastic.
Flight was to short.
Left a little early
Smaller seats, no video or music options on a almost four hour flight. Why United why?
Wi-Fi cost too much
Flight left 6 hours late with only vague explanations. Simply, "we had to get our equipment in the right places." Attempts to standby on 3 other flights were fruitless and UA airport staff gave no direction or recommendations other than "were sorry."
Pre-ordered meals are costlier than those purchased on board. The crew explains it by saying that they give some extra food just before landing, in lieu of that but what they give is too meagre and its not the customers choice.
Plane was comfy and on time
No west jet connect or in seat entertainment. Had to rent. Seems like a money grab
the westjet app is great. however the flight home did not have it..
on our westjet to Puerto Vallarta the air conditioning vent above my brother's seat dripped all over him. on the trip back the screen on the back of the seat in front of my other brother didn't work so we had to share. not terrible, but a little annoying considering the amount we pay for tickets.
The crew was friendly and funny.
No vegetarian stuff inflight. Plz suggest to westjet.
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