Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.
It was nice to be on a legacy airline, people try at least.
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.
All and all pretty good. It’s crowded but that is what flying is all about. But no complaints otherwise.
Well, in my case; the flight was delayed 1 hour, we have to wait in the plane to get green light. And the plane (probably because was a short trip) did not have entertainment or WiFi. No a good experience.
At the transit could be less time not like 12 hour 6 hours the mix should be 4 hour, thanks
Boarding in NCL is really bad. I'm sure part of that is a directive from the airport that KLM can't change but part of that is due to KLM policy. NCL doesn't announce the gate of departure until 30 minutes before departure. However, when you arrive at the gate area, the gate agents file everyone into one long line and everyone boards from one line at one time. This line can stretch for 200m...easily. There is a separate line for groups 1 and 2 but you don't know it until you get to the gate area and agents don't announce/advertise it. Everyone else is grouped into one line. Are you in group 3? Doesn't matter...you board with group 5. Traveling with a child? Tough luck...you're stuck at the end of the line and board last. The last part is very annoying because none of the gates at NCL (with the exception of 1 used by Emirates) has a jetway. To board, you must leave the gate area, walk downstairs, walk onto the tarmac and walk up stairs to board the plane. Highly challenging if you're traveling with small children. That boarding process begs for a concession to allow people with children to board first because they will need extra time. But there is no such policy. Just a really horrible boarding experience all around.
Super friendly crew. Leg space and entertainment system are below average
The plane was so hot upon boarding. Their boarding process was so unnecessarily long. Service was subpar.
Overall a good experience, the flight was on time, the crew very attentive and friendly. However the seats are too cramped, there is no space, and as soon as the person in front reclines the seat, it's literally in your face.
They went out of their way. It was very clean and friendly.
There were multiple delays and the food was poor. Better food.
Thank you to the cordial crew and good hydration throughout the flight, food was good too. Carry ons usually weight by themselves so it does reduce option for cold weather clothes that are heavy, so carryon weight is tight.
Delay on take if- short connecting time- was supposed to have a wheelchair to connecting flight- limped with a cane thru the airport to make a connection
They charge me for luggage which is was included on the ticket
worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
The line at boarding was not well organized and managed
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
Je n'ai pas pû incliner mon siège et une des hôtesses ne comprenait pas ce que je disais. Je devais parler fort
My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.
Please serve no god if you must serve dog food
The hard product, food, and service are far superior to their North American counterparts
5 delays to departure. Finally left 2 hours after scheduled time. Further issues with “paperwork” when we were ready to push away from the gate. Air Canada has a real problem with flights between Montreal and Toronto over the last 24 months. Of my 12 flights, 8 have been delayed or cancelled. With no compensation. I now drive between Toronto and Montreal whenever I can. At least I know I will get there when I planned to.
When we got to the airport for our flight from Chicago to Montreal which was scheduled for 2.00 p.m. they had no record of it and booked us on a flight at 3.30 very disappointing . We also had to pay 50.00 each for a seat. All things considered ,I will never book thru Kayak again. Next time I will only book directly thru Air Canada no second party booking Sue
Terrible crew. Mediocre food. Terrible headphones. No Bluetooth connection for entertainment. Crying babies. Horrible experience.
I am 6'0 and almost no leg room. I am also not a small person, but this was the first time I had a issue with the seat belt. I feel like they should be made a tad bit bigger.
Difficile quand le gate change, les deux fois. Quand on m'a changé les sièges que j' ai réservé, les deux fois. On m'a dit que j'allais être remboursé et rien eu encore
Air Canada continues to disappoint in almost every way. Probably the result of a monopoly, so NO need to improve anything
My flight has been canceled and I had to cancel entire trip.
Nothing to say: I always have a good time with Air Canada
I understand the plane was fully booked, but it was my first time to be asked for putting my carryon bag as a checked bag. They didn’t tell me that it was free, they were just rude asking to leave it alone. I totally have no idea it was free. No one explain to me, and they just speak French which I don’t understand. This boarding experience was really sad. I wish people who is doing boarding could be helpful and understand what people need, and they have to explain to customers, they cannot just saying it was full, and check your bag. It was really frustrating for people who travel like this first time.
Flight was cancelled in Antigua and they made me find my own hotel, taxi and pay for all my food. Flight was delayed more than 24 hours due to mechanical and air canada doesn't want to pay the $1000 due for reimbursement
I'm Canadian. I have the unfortunate experience of pretty not having the choice to fly with them. THEY ARE TERRIBLE.
Super uncomfortable. Shoved in like sardines. Overhead bins were tight. Why was coffee charged for? I was insulted. How about an inflight magazine? Why can’t I charge my phone? Maybe the planes are old? They didn’t feel new. Television would have been nice. Bathrooms also very small for anyone not a size 6 or female.
Overall good experience with boarding, and food. No entertainment was provided from Frankfurt to Delhi, that could have been better
Staff and crew were very helpful. I wish there was less delays on the flights that made it stressful for the connecting flights.
Everything was fine except that the ground personnel in Toronto wasn't able to operate the jet bridge, so that everybody was stuck in the plane after landing for 40 min, so I missed my connection.
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.
Poor preparedness for wheelchair requiring passengers at Frankfurt. We were parked at a remote ramp requiring air stairs, this despite being 4 passengers who couldn’t take stairs down.
They have more than 4 hours delay, and broken all my bags
The distance between terminals was not clear to me and on my return flight i almost missed y flight in Frankfurt.
Another excellent flight and overall experience with Lufthansa. Short flight in a serene atmosphere. Slept throughout the flight. Thank you to the very nice crew.