The fact that you still have movies that you don't have to download apps for, nice to keep it simple.
Everything, we were on time and everything was perfect.
Crew was friendly. Plane appeared clean.
Flight was delayed twice. Luggage was delayed coming off the plane. I assume it was weather related. One piece of our luggage was damaged. Not able to connect to entertainment app.
Crew gets excellent makes for friendliness.
Coffee not served with meals. Coffee came after meal was eaten.
We were delayed for several hours. I could’ve and should’ve driven to Toronto because I would’ve made it there a lot quicker. The crew members were rude and clearly unhappy to be working. None of them were accommodating. It was a very unpleasant way to start my trip.
Excellent staff, everything very clean, smooth flight, good movies.
The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so
There simply is not enough room for such a long flight. I havent Flown in a while and was surprised at how tight the seats were since i last flew - both flying from the US to Istanbul and vice versa. However, for the shorter two hour connecting flights, from Istanbul to Tel Aviv, the seats seemed to have more room. This does not make sense.
Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal.
Service over all
The flight was comfortable and the entertainment was good.
There are not diverse food choices
I don’t like the limited choice of drinks on these short KLM flights.
Excellent experience with the cabin crew.
Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor.
Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed
Flight was delayed due to weather in Amsterdam area
The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
Very easy to do on-line
My United Membership was not reflected in this trip
Terminal was great, flight was great, crew was fruendly
No free movie on thos flight
Good experience, no issues.
Crew was outstanding . Boarding was easy. Ahead of schedule arrival
Return to terminal required a bus and then off loading like cattle for sale. Came in through maintenance area. One hour from landing to baggage claim. Terrible!
Good food, entertainment options, communication from pilot
none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed.
The entertainment was good without any hiccups
The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo
I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful.
The cabin crew was very helpful and cheerful and everyone had a smile on their face.
Entertainment devices are slow to respond.
The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!
|Flights Arrive in||Nairobi Jomo Kenyatta Intl|
|Flights Depart from||Montreal|
|Flight Price||C$ 1070|
|Airlines||Air Canada, Turkish Airlines, KLM, United, Qatar Airways|
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