Daily cleaning, installation of cabin HEPA filters on flights from Prince Edward Island to Dubai
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Scores according to KAYAK customer reviews
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Pros: "The crew."
Cons: "The time between flights."
Pros: "Usual faultless KLM experience"
Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Cons: "Flight got delayed 30 minutes"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Cons: "Larger meals."
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Pros: "Easy to board and easy flight."
Pros: "I slept pretty much the whole time"
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Pros: "Excellent very good"
Cons: "Everting so good ex"
Cons: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Cons: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "Easy boarding, plenty of room"
Cons: "Two hours delay in the start."
Pros: "good service"
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "The bags where damaged from the staff"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "KLM food and service are great"
Pros: "Flight was delayed by over three hours."
Pros: "The price was nice."
Cons: "Plane looked unkept on exterior. Crew was nice but lazy."
Pros: "Not time departure and cabin crew were effective and efficient."
Cons: "Nothing really"
Pros: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."
Pros: "Crew was good. Flight was on time. This was a newer plane"
Cons: "it was great"
Pros: "We were boarding with one person in a wheelchair. They were extremely helpful and understanding."
Cons: "All was perfect"
Pros: "Timely. Best entertainment."
Cons: "Very disappointed with the seat. Then placed us next to women with children. No rest for us at all. Also no blankets provided. Others had."
Pros: "New aircraft. Light dinner and breakfast was available. We didn’t expect them so we were surprised."
Cons: "Long line to check in at T1."
Pros: "Slightly frayed due to weather- we were kept up to date"
Pros: "Service was excellent - staff was very attentive, pleasant and helpful and seemed like they truly enjoyed their job. We will definitely use them again when flying from Montreal"
Cons: "Flight left two hours late and provided difficulty in Toronto"
Pros: "Flight attendants were pleasant. Air Canada handled the transition to rebook on next flight adequate."
Cons: "No food vouchers. Spent an arm buying food in the Airport."
Pros: "I liked how the crew was helpful and wanted to help everyone with their luggage. they didn’t disturb me in my sleep and didn’t walked around a lot. The flight timing was on time and it landed on time as well so that was very satisfying."
Cons: "I didn’t like the sitting of the airplane. It looks more like sitting in a local bus and its not very spacious. On an average these days most people in Canada are tall and above the height of 5’7 feet. I didn’t like how seats are small and have less space for legs and plus the next person to me keep disturbing me cuz he was as tall as me and we both hardly fit in the seat. I am only 6 feet and slim and still had issues. I mean for domestic flight that’s only two hours I can manage sitting in a uncomfortable position but if it was a long flight then i would definitely not be happy and won’t fly with Air Canada again."
Pros: "Was on time both take off and reached"
Cons: "They served frozen food."
Pros: "Cleanliness and accessibility to my nearest airport at the time I need it."
Cons: "Children are crying through the flights."
Pros: "flight attendants were very nice"
Cons: "not even peanuts! seats seemed even more crammed together than usual"
Pros: "Easy breeze you flight and crew"
Cons: "30 min for baggage claim"
Pros: "No wasted time, they load you up and get you where you want to be."
Cons: "Be sure to gate check anything larger than a small backpack or purse. There is little room on board for carry-on's"
Cons: "Delayed, missed connection"
Pros: "plenty of room, media player, wifi, nice selection of snacks and meals."
Pros: "The plane was comfortable. Staff was great."
Pros: "The food was pretty good!"
Cons: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."
Pros: "Staff were good, probably doing the best they could with what they had to work with."
Cons: "I'm 6'4" and a Air Canada Rouge 737 isn't built for guys/girls like me. Give us a bit more legroom!"
Pros: "They were on time and boarding went quickly"
Cons: "Even though I checked in online they didn't have 2 seats next to each other for us despite us having booked together under a single booking as couple etc. the food was small portions and mediocre / blunt taste."
Cons: "Paying for checked luggage. You should include that in the ticket price for ease of getting through check in. Plus there was not alot of wickets open during the check in period causing a mass buildup of flyers."
Pros: "Crew were champs, plane was old but clean and comfortable enough, entertainment was fine. Missed my connection due to delays but was rebooked on a later flight before we landed."
Cons: "After zone 1/2 + priority had boarded, it was determined the aircraft's tires needed changing. Including the tire change and de-icing, we took off nearly an hour behind, and many people missed their connections. Feel like on a 6am first flight that fix could have happened the night before avoiding all the delays that ensued."
Pros: "The gate personnel at LGA did the best they could under the circumstances."
Cons: "Air Canada canceled this flight which was already delayed 2.5 hours and failed to notify any of us passengers who were waiting at the gate. We only found out because a passerby mentioned it."
Pros: "On time departure"
Cons: "I had visa on expired passport ,staff on duty took too long nearly an hour to clear me."
Pros: "On-time and quick boarding."
Cons: "Not enough leg room - similar to most airlines."
Cons: "Only told after tickets purchased, that a visa was needed to change planes in Canada! This information needs to be provided prior to purchase. I paid one-third the cost of the ticket to cancel it and then had to book another ticket closer to departure which was more expensive. Have never heard of such a thing. I live overseas and but had a valid U.S. visa for my travel, but couldn't change planes without applying tor a temporary resident visa which takes longer to obtain than the time before I needed to fly. Very upset and disappointed. Will certainly avoid purchasing from Air Canada again."
Pros: "Short enough flight."
Cons: "Entirely too little leg-room. Crew kept banging my elbow and knee with food cart-didn't really care either."
Pros: "About as good as a modern sold-out flight can get."
Cons: "Lufthansa crew was abrupt and demanding."
Pros: "The crew were attentive"
Cons: "This is an old plan that desperately needs upgrading: it's visibly worn down, the seats are old and uncomfortable, bathrooms were gross, etc. I was also surprised to have to pay for food on a nearly 6 hour, international flight. But even with that said if you're going to make people pay have a decent menu and make sure you have everything available that's on the menu. Amazing how different this flight was from our Munich to Toronto flight."
Pros: "Personnel were friendly aircraft was clean"
Pros: "Crew was very nice"
Pros: "Size of plane allowing for aisle seating."
Cons: "Delay with boarding for about hour without a good explanation. All monitors in airport shows plane on time when it actually was not. Boarding process also took a bit of time perhaps due to many elderly on the flight. Seating was also confusing as the middle seats did not correspond with aisle seating. This caused delays as passengers had to figure out where they were sitting. Checked in luggage at gate since flight was full and we were asked to volunteer to check-in luggage. At baggage claim, bag delay to retrieve luggage after already hour delay in departure. Bags was not labeled or categorized correctly causing an extra half hour delay to claim bags."
Pros: "Lots of leg room"
Cons: "The flight was delayed by 2 hours. After boarding, it was another hour before the flight took off. I was seated next to a family with 2 cranky children. I chose this flight just because it was supposed to arrive in Miami at a decent time. Ended up sleep deprived at work the next day."
Cons: "They refuse to let me and my friends catch a flight....and they didnt even let us on standby...we had to get a rental car to drive back to nyc...the worst service ever....it just wasnt right to leave us stranded"
Pros: "All of our luggage arrived at our destination in a timely manner. Staff was helpful."
Cons: "Checking in our suitcase took exceptionally long."
Pros: "Tickets are cheap"
Cons: "Poor food, rude crews, small seats"
Pros: "Smooth boarding. Polite staff."
Cons: "Check-in person did not attach priority tag to luggage (business class) until i argued with her. This is the second time Air Canada has done this. We paid a lot extra for this service and should not have to quibble with staff in order to receive it. There was no lounge in Charlottetown, but that's not the airline's fault. However, the Air Canada lounge at Pearson was shabby and poorly outfitted. Shameful."
Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"
Pros: "The food was good for plane food and there was a variety of choices for entertainment."
Cons: "We did have a 30 minute delay, not a big deal but a delay none the less. And boarding was a bit of a mess as announcements were hard to hear."
Pros: "Every thing was on time. I really like booking with kayak...so simple"
Cons: "Air canada doesn't give a snack with your drink...where as west jet does."
Pros: "Everything is perfect in this flight .. Thnx"
Pros: "Great service!"
Cons: "The flight was delayed 2 hrs from Pearson. Scheduled to depart at 645, didn't show up at gate till 730. Headset plug didn't work, full flight, nowhere to switch."
Pros: "A clerk of ANA was awesome."
Cons: "The flight to Tokyo was changed at the airport because Air Canada had overbooked and the seats were fully checked-in. So I could not get on my booking flight and had to wait for them to arrange new flight from another air company, to check in it and board for more than 5 hours in the airport!"
Cons: "100 US dollars for preffered seating and get less room then normal seat because of emergency exit door is unacceptable"
Cons: "Food offerings were really mediocre and poor quality. For the staff and crew, I did not get the feeling that they had a service oriented mentality in their communications and attitude. It felt more like I was being processed- just one of any number of faceless people that needed to be dealt with as quickly as possible."
Pros: "Originally this flight was scheduled to be an 1hr and 17minute flight. It only took 55 minutes from gate to gate. Flight attendant was really friendly, overall a very great experience."
Cons: "The aircraft that was servicing this route was tiny and at times I found it difficult to stand up properly without hitting my head. There was a little chop upon takeoff but besides that everything went smoothly."
Airlines flying from Prince Edward Island to Dubai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Prince Edward Island to Dubai
Masks required on board, masks provided on flights from Prince Edward Island to Dubai
Social distancing seating
Middle seats unavailable to book on flights from Prince Edward Island to Dubai
Testing for antibodies, testing for symptoms for flights from Prince Edward Island to Dubai
Waiving of change fees. Search flexible flights from Prince Edward Island to Dubai