Everyone was pleasant and treated us nice. Flight was on time.
In San Jose Costa Rica there was one employee checking in general boarding passengers and three employees checking in elite passengers. There were approximately 50 passengers in general boarding (one hour wait time) and no more than 6 elite passengers at any given time during my wait in line.
My complaint is with the Panama TSA!! Why do you have 2nd security check at the gate before boarding? They were rude, didn't speak English (or played like they didn't) and their just throwing your possessions around in front of everyone!! Just stupid!!
Fast prompt boading
Meals and drinks included. Includes two free checked bags. Prompt and on time.
Did not have forms in English.
King Arthur: Legend of the Sword is an awful movie, but that’s not your fault, I blame the cast & Directer. ;)
The crew was really sweet.
The waiting between flights
Stores in Panama
When you get into Panama in the airport they control people in a rude way. (specially when we were from Panama to the USA. They make questions and review the luggage not friendly.
I've always had a great experience when I travel with Copa!
I thought the entire cabin crew were friendly, polite and very helpful.
If you are on a seat at the back, it takes too long to get off because the people in front especially first class, take their sweet time getting their luggage while the rest have to wait. Then my contacting flight only had 22 minutes to transboard.
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