Daily cleaning, installation of cabin HEPA filters on flights from Toronto Island to Dominican Republic
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Scores according to KAYAK customer reviews
Pros: "Very nice crew!"
Cons: "Was almost three hour late..."
Cons: "The flight was late more then 2 hours. I missed connection flight!"
Pros: "Very convenient, good schedules, pretty much on time."
Cons: "Being delayed 10 hours"
Cons: "Late to take off, thankfully I had booked my flights far enough apart as this also happened last year on the same trip/flight."
Pros: "Breakfast was excellent"
Cons: "TV screen were too dark"
Pros: "Take off take off and landings were on time or early."
Cons: "I could not find the AC outlet that was supposed to be there. I only noticed under the seat When deplaning."
Pros: "Air Canada is a respectable airline but the plane is not spacious at all. I mean, yes you pay for what you get, but damn the aircraft seats are so small. Then for people taking the morning flight, who probably haven’t eaten breakfast, you give them a measly omelet with a nasty side of spinach ? for the entire flight ? and a measly bag of pretzels ? Your starving the people which isn’t nice at all. Getting through baggage and getting in the flight was quite smooth and the air hosts were excellent. Entertainment was ok, there’s way to many Asian inspired films on there that I find are uninteresting, but hey, to each his own. Now coming back however was far better, the food was good, although can we stop putting soggy food into the mix, I know the food is premade but the mash potato is always so soggy and the vegetable mix has no flavour. Drinks are always great on the flight, entertainment was the same, hosts were great, pilot knows how to fly the plane, thank goodness, and overall it was a good flight back. Make the tiny adjustments I suggested and you’ll be at the top of your game Air Canada ! Merci !"
Pros: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Cons: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Pros: "I liked how the crew was helpful and wanted to help everyone with their luggage. they didn’t disturb me in my sleep and didn’t walked around a lot. The flight timing was on time and it landed on time as well so that was very satisfying."
Cons: "I didn’t like the sitting of the airplane. It looks more like sitting in a local bus and its not very spacious. On an average these days most people in Canada are tall and above the height of 5’7 feet. I didn’t like how seats are small and have less space for legs and plus the next person to me keep disturbing me cuz he was as tall as me and we both hardly fit in the seat. I am only 6 feet and slim and still had issues. I mean for domestic flight that’s only two hours I can manage sitting in a uncomfortable position but if it was a long flight then i would definitely not be happy and won’t fly with Air Canada again."
Cons: "Flight was delayed due to ATC"
Pros: "We had a very good experience with Air canada and will use Air Canada again."
Cons: "Worst leg room I have ever seen and I fully over 20 + times a year!"
Cons: "Party of 7, all split up in different seats. Aircanada was completely useless to help us out Big discussion on the plane with other passengers. Flight was delayed, lost our connection. 10 hours at toronto airport."
Pros: "Pleasant crew"
Pros: "We had to sleep on floor of Toronto airport all night"
Cons: "Bumped from flight no compensation"
Pros: "I didn't like anything."
Cons: "I was stuck in immigration for about an hour. The screening process at this airport is so laborious. You have to wait on a bench until they call your name and they don't care if your flight is about to be boarding. I understand that immigration is necessary but they could at least have people form a queue instead of having us wait for our names to be called. I told them that my flight would be boarding in 25 minutes and they told me "Oh, don't worry, they'll just put you on the next flight". But when I got to my airline to check in, they charged me $150. I needed that $150 to pay some bills when I got back home."
Cons: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Pros: "Good breakfast."
Cons: "Cabin was cool"
Pros: "Great seats. Awesome in flight entertainment - got to watch two movies I'd missed in theaters. The food was surprisingly good and the flight attendants were very helpful."
Pros: "We had requested special meals and they showed up fine on the reservation page o. AirCanad's web site. Then they changed the itinerary (again) with a minor improvement after we had upgraded to Business class. Somehow Air Canada deleted the special meals. Not just lost with the change but actively deleted according their rep. So no meals."
Pros: "Straightforward flight."
Cons: "Two guys behind us talked the ENTIRE flight. This was an overnight flight when most people wanted to sleep. Quite rude for Canadians."
Pros: "Flight was delayed three hours but they kept changing it ...Original was 945..Changed to 1015 changed to 1120pm then 1150pm then 1215 am then 1250 am.My mom is a Parkinson's patient and has been for ,16 years...Terrible service esp for elderly and families with young children...Had I the choice would not choose to fly w AC again!"
Pros: "The movie selection was fantastic, the check-in and security was quick, the accommodation for my kosher meal was much appreciated."
Cons: "The plane was cramped with very little legroom."
Pros: "Great entertainment options! The in-flight headrest monitor was great. It had USB ports to charge your phone while you had plenty of options to choose to watch. Wish my flight was longer so I could finish the movie I started."
Cons: "It was so great we didn't go. Got a refund you retards"
Pros: "I thought the overall service was very good. I like how well the crew communicated with the passengers and how smoothly everything went."
Cons: "The food (dinner: chicken with rice, breakfast: eggs) was ok, maybe even a little yummy, but could've been better (eggs where a bit too wet). I also felt like the movie selection was rather disappointing. A lot of not so great hollywood blockbusters."
Pros: "It was a short flight."
Cons: "Passengers over a certain size should get two seats or the airline should install special seats for them. Why I or anyone else should have to endure being crammed in next to someone exceeding his seat size is indefensible."
Pros: "I had an open seat next to me; the flight wasn't full, so I was able to stretch out more comfortably. The crew was very nice, too."
Cons: "I didn't realize I needed the app to access entertainment, and I had no way to download it when I got to the plane. I saw that a leg of my journey was on Rouge, and assumed it would be a shorter leg, not the longest. It was disappointing."
Cons: "Flight was delayed"
Pros: "When I had to reschedule they were very nice about making sure that I had the information I needed and they gave me great seats on the way to London."
Cons: "My flight was Delayed and I had to reschedule that was unfortunate."
Cons: "People could be friendlier"
Cons: "Six hours stuck at an airport with no where to get decent food and ended up sleeping on the floor. There should not be a stop to flights at night time."
Cons: "It was cancelled."
Pros: "The plane, which was American-made. Smooth ride in the air, no baggage issues."
Cons: "The crying children in front of me, the hour and a half delay, and the late dinner service. Dinner came at 8:30, after staring at those with special meals eat and finish an hour before everyone else, they should wait with the rest of us. Breakfast was pretty lackluster. Their online app and check in is awful- they should hire new coders and UX designers to increase functionality."
Pros: "Boarding was very smooth, I noticed that there was an attendant who made sure customers were getting through on time and would push anyone with 30 minutes or less to their departure time,"
Cons: "There was no food or snacks provided, despite the flight being over 4 hours."
Pros: "Flight attendant's were friendly amid the circumstances."
Cons: "Our first flight was cancelled 15 minutes before scheduled take-off. upon being bumped to another flight two hours later, that flight was delayed two hours after an issue during take-off. We remained on the plane while mechanic/engineering staff rectified the problem. We booked a flight to save time on driving. We would have arrived earlier had we drove. I understand things happen, but the airline eneds to take responsibility and show some good customer service. Aside from the pilot, no apology given, no reimbursement offered. Disappinting. Air Canada is now a last-resort option for a frequent flyer like myself."
Pros: "I was surprised at how much leg room there was. Also, there were a lot of entertainment choices for such a short flight."
Cons: "They didn't clearly call zones, so I wasn't sure when I could board and ended up being one of the last people to get on the plane."
Pros: "Flight delay lost luggage"
Pros: "Was on time"
Cons: "Entertainment console didn't work"
Cons: "Delay after delay."
Cons: "Very slow service"
Cons: "The service"
Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."
Pros: "Wonderful service while on board"
Cons: "Very little space to move for such a long flight."
Pros: "The crew were friendly and the food was pretty good."
Cons: "There was no music/entertainment provided by Air Canada. No flights over 4 hours should be without monitors for movies and/or music. Being told in-flight that we could have downloaded the Air Canada app was inexcusable as one couldn't download anything during the flight. I've been on many flights and the only other plane that didn't have entertainment or music options was going from Cape Cod, MA to Nantucket; a 20 minute flight on a Cessna. I was not expecting any music or entertainment on that flight, however. My wife and I were very disappointed in Air Canada from this perspective. We have 4 children and would pay extra on different airlines would never fly it again. We were grateful from Toronto to DFW there was entertainment, though."
Pros: "It was short, thank goodness since our flight was delayed twice."
Cons: "The small claustrophobic feel of the plane. Every time the steward pushed the cart up,the aisle he bumped into me and was kind of rude."
Cons: "first flight cancelled, second flight delayed so impossible to get the connection. Nobody called me about it, I had to go to ask."
Pros: "Love Air Canada"
Airlines flying from Toronto Island to Dominican Republic have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto Island to Dominican Republic
Masks required on board, masks provided on flights from Toronto Island to Dominican Republic
Social distancing seating
Middle seats unavailable to book on flights from Toronto Island to Dominican Republic
Testing for antibodies, testing for symptoms for flights from Toronto Island to Dominican Republic
Waiving of change fees. Search flexible flights from Toronto Island to Dominican Republic