Not much. Used to be friendly, comfortable airline. "Efficiencies have taken their toll"
Difficulty with on line purchase of checked bag lead to extreme cost (worse than Ryan Air!!!). Apparently stressed and therefore less than friendly attendants. Very tight seating. Food was quite good but hard to eat in VERY cramped seating!
It was on time
It had business class and we were told it did not when we booked
Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!
It was delayed so we missed our connection.
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