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Toronto to Barcelona Flight Information

Avg. Flight Duration 8h 25m
Flights Arrive in Barcelona
Flights Depart from Toronto
Flight Price C$ 455
Distance 6,403 km
Airlines WOW air, TAP AIR PORTUGAL, Aer Lingus, Air Transat, Air Canada, British Airways, Lufthansa, SWISS, Delta, Brussels Airlines, Air France, Azores Airlines, KLM

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Book cheap flights from Toronto to Barcelona (round-trip)

Airports
Origin
Toronto
C$ 455
only
C$ 455
C$ 766
only
C$ 766
Destination
Barcelona
C$ 455
only
C$ 455
Wed, 5 Dec
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
18h 00m
Sun, 9 Dec
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
13h 20m
C$ 455
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 16 Jan
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
12h 25m
Wed, 23 Jan
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
13h 20m
C$ 502
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

SXF
KEF
Good 6.3

Seats are too small

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Fri, 28 Sep
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
18h 25m
Fri, 5 Oct
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
24h 25m
C$ 640
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 3,952 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LIS
VIE
Okay 4.0

late flight lost my connection

LIS
MAD
Excellent 10.0

I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit.

Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors.

LIS
MAD
Excellent 8.0

Delayed

LIS
MIA
Excellent 8.3

O

LIS
MIA
Excellent 9.6

Food was ok. Check in was ok in Portugal. The plane was good (entertainment and seat comfort).

flight crew can be more friendly in my opinion.

Sun, 2 Dec
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
9h 55m
Sun, 9 Dec
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
25h 05m
C$ 666
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,161 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
VIE
DUB
Excellent 10.0

Crew and pilot.

Couldn’t pre print boarding passes.

DUB
ORD
Excellent 10.0

Crew members, pilots, food, entertainment.

Couldn’t pre print boarding passes.

DUB
JFK
Good 6.0

Could not get seat assignments online when checking in.

DUB
HAM
Mediocre 2.0

Nothing

Aer Lingus made us miss our flight and has us still waiting for a resolution after 22 hrs. This is the worst airline ever!

DUB
MAN
Good 7.0

It was a short flight, but we had to walk literally a mile (I measured it with my fitbit) to get to the gate to board. Manchester security is frustrating...they follow different rules. Turns out you DO have to have your camera and ANY electronics (European converter, batteries, charging stations) placed outside your carry on. Only place that did it. And then they kept me in security for over an hour to have 3 different levels of security ask me the same questions over and over again. Don't know why they flagged me...maybe a false positive...as usual they won't tell you a damn thing. But the security guys weren't bad people..just been given their orders.

Fri, 12 Oct
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
7h 55m
Sun, 21 Oct
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
12h 50m
C$ 748
Trip: 10 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 9 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
BCN
Excellent 8.0

Wish we knew to download the app before the flight to benefit from streaming movies

YYZ
YVR
Good 7.3

The flight was on time

The plane noise was loud

YYZ
BCN
Excellent 8.0

Flying to Europe departure timing and the crew service were great. The regular food was better than all the bigger airlines I have flown recently. I look forward to the trying the gourmet offerings in the future.

You have to pay extra for seats assigned when you buy your ticket or select them 24hrs before departure. Airlines still have not learned how to deal with babies on parents laps. The little children on parents laps on full flights are as uncomfortable as the neighboring passengers. Bathrooms need mid flight service. Passengers were not considerate.

BCN
YYZ
Good 7.6

The crew was friendly and efficient, and made all the difference.

Since we booked online, we were told that we couldn’t pre-book our seats for this flight. So even though we arrived more than three hours ahead, we couldn’t sit together for this nine hour flight. After having the same thing happen on the way to Barcelona, it was really disappointing.

LGW
YUL
Okay 5.0

The seats for Club class are not comfortable.

Sat, 6 Oct
YTZ
Toronto Island
BCN
Barcelona-El Prat
9h 50m
Tue, 16 Oct
BCN
Barcelona-El Prat
YTZ
Toronto Island
11h 30m
C$ 766
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,024 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
HKG
YVR
Good 6.0

A lot of empty seats so room for sleeping and good choice of movies.

No information about the delay, no vaucher not excuses. Crew non existent during the flight compared to Asian airlines. Food was so so and not the greatest way to come home.

DUB
YVR
Good 6.3

Smooth flight, mostly friendly staff, good food

We paid extra for seats with additional leg room and knowing the first row of these is at a wall with no room for feet with legs extended, we requested a different row. We did not get this though we were told we did AND paid for it.

YVR
SEA
Okay 4.0

Roomier seats overall, the headrest screens and USB ports are great!

We paid extra for seats with more leg room and got the same as everyone else. Why the charge? Our departure was delayed. The plane had some sort of fragrance regularly coming thru the ventilation that irritated my sinuses and made me ill. The water for the only service on the flight (for coach anyway) was warm and tasted odd. Cabin temperature was too warm (multiple logical arguments can be made for cooler temps over warmer)

YYZ
DTW
Okay 4.0

Flight delayed and changing of gates

To far from one gate to the other, you need a shuttle

YYZ
IAH
Excellent 8.0

Great

Sat, 9 Feb
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
12h 45m
Sat, 16 Feb
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
12h 51m
C$ 774
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,708 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
ALC
LGW
Excellent 10.0

Everything

N/A

LHR
INV
Mediocre 2.0

Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!

SFO
LHR
Mediocre 3.6

Crew very helpful

New booking system where you cannot select seats without paying more money is outrageous. Will fly Virgin next time. Seats did not recline Flight left three hours late. Nearly missed connection. Very stressful experience

MAD
LHR
Good 6.0

Space is very tight with BA A380 2-3-2 biz class.

LGW
JFK
Excellent 10.0

Meals, crew, movies

N/A

Sun, 11 Nov
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
7h 50m
Wed, 21 Nov
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
9h 00m
C$ 775
Trip: 11 days
4.3OkayShow reviews
Overall 4.3 Okay
Based on 1 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
IAD
MUC
Okay 4.0

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

YYZ
BCN
Okay 4.3

The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom.

Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen.

MUC
AMS
Excellent 8.3

Online check in, easy to board. Flight was on time.

I wish there was a vegan option for the food/snack onboard.

DFW
FRA
Excellent 10.0

Great plane & serive & big bathrooms

FCO
IAD
Excellent 10.0

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

Thu, 13 Dec
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
10h 15m
Mon, 17 Dec
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
9h 00m
C$ 809
Trip: 5 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,138 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
FCO
ZRH
Excellent 10.0

Everything

ZRH
BOS
Excellent 10.0

Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.

ZRH
LAX
Excellent 8.0

12 hours flight just one hot meal.

ORD
ZRH
Excellent 8.6

The entire process from boarding in Chicago until arrival in Athens was very smooth.

ZRH
ATH
Excellent 8.0

Very positive experience.

Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided

Sun, 30 Sep
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
18h 10m
Wed, 3 Oct
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
16h 50m
C$ 811
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,439 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
PIT
BOS
Okay 5.0

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

ICN
ATL
Okay 4.3

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

CDG
IND
Good 7.3

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

FLL
LGA
Good 7.3

Boarding is as usual chaotic

MSP
YVR
Excellent 9.0

I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful.

Tue, 9 Oct
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
14h 45m
Fri, 26 Oct
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
14h 39m
C$ 816
Trip: 18 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,870 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
JFK
BRU
Excellent 8.3

Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.

I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!

BRU
MAD
Mediocre 3.3

The bags took over 45 minutes to be delivered

ZAG
BRU
Good 6.0

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

BRU
VCE
Mediocre 3.0

1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

BRU
IAD
Excellent 9.0

extra taxi in DC

Sun, 2 Dec
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
13h 20m
Thu, 13 Dec
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
14h 35m
C$ 865
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,771 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
CAN
Okay 5.3

I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare

CDG
MAN
Good 7.0

Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow.

DTW
CDG
Excellent 8.0

Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned.

Slight issue with headphone connection, was not the only passenger.

TPE
CDG
Good 6.0

Their evacution video is interesting

The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class

IAH
CDG
Okay 5.3

1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles.

1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about.

Fri, 4 Jan
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
11h 50m
Sun, 13 Jan
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
13h 20m
C$ 865
Trip: 10 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 477 reviews
Overall
6.3
Boarding
6.3
Comfort
6.1
Crew
7.2
Entertainment
4.5
Food
6.0
BOS
PDL
Excellent 10.0

It was beautiful

BOS
PDL
Good 7.6

My brain new luggage was very badly damaged

HOR
LIS
Excellent 8.3

Left and arrived on time. Friendly crew. Decent snack served early in the flight.

No entertainment beyond watching the map showing the progress of our flight.

PDL
OPO
Good 6.0

Nice crew

Lack of entertainment

PDL
LGW
Good 7.0

I loved the fact that our meals, drinks and seat allocation was included in the price. The staff at Azores air was excellent. The flight crew was friendly and it was a smooth flight that took off and landed on time.

I bought the ticket through lastminute.com everything I had sent to me said I was on a TAP flight. It was a shared flight and I actually had to check in with Azores Air. This caused me a lot of stress as when I called lastminute.com to find out what was going on as TAP didn’t have a flight leaving to my destination it was only after several minutes of conveying there was no Tap flight that the customer service rep said oh you are to check in with Azores Air.

Thu, 11 Oct
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
11h 40m
Thu, 1 Nov
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
14h 45m
C$ 869
Trip: 22 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,268 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
IAD
Excellent 8.6

Food and staff behaviour

Entertainment

SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

YEG
AMS
Excellent 10.0

Everything excellent. Comfortable seats in business.

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

ATL
AMS
Mediocre 2.0

Flight was cancelled.

Sun, 2 Dec
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
14h 20m
Fri, 7 Dec
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
13h 20m
C$ 458
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 4 Dec
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
14h 20m
Sun, 9 Dec
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
13h 20m
C$ 458
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 25 Oct
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
21h 15m
Fri, 2 Nov
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
31h 15m
C$ 511
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Thu, 6 Dec
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
14h 20m
Sun, 9 Dec
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
13h 20m
C$ 458
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 22 Feb
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
12h 25m
Sun, 3 Mar
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
13h 20m
C$ 521
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Sun, 2 Dec
YYZ
Toronto Pearson Intl
BCN
Barcelona-El Prat
14h 20m
Fri, 14 Dec
BCN
Barcelona-El Prat
YYZ
Toronto Pearson Intl
13h 20m
C$ 459
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
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