Arrived on time.
Everything went well except for my comments to the right.
Check in in person . The lady that issues boarding passes. She never smiled and I was scared to ask her anything. She sure did not volunteer any info concerning our flight from Chengdu to LAX via CAN. Never asked if we preferred isle or window seats. I remember her and will avoid her next time.
I still don’t have my luggage and I’m coming home. Awful
Business class & price
Service for food. Our whole section was not served dessert.
China Southern is very welcoming, calming music and lavender diffuser on boarding. Very good customer service, always offering water and drinks.
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