Daily cleaning, installation of cabin HEPA filters on flights to Ontario
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Air Canada, WestJet and Austrian Airlines have all waived their change and cancellation fees on flights from Worldwide to Ontario. Confirm policies on booking site.
Philippine Airlines and Alitalia do not allow booking a middle seat on flights from Worldwide to Ontario.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario from Worldwide up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The food could have been better. I don’t mind paying but some nicer, healthier choices would have been nice. It is airplane food so no real surprise. :)"
Cons: "Very poor customer service"
Pros: "Good legroom in premium economy, power outlets at all seats"
Cons: "WiFi speed was terrible"
Pros: "Dry accommodating staff all around. Thank you"
Cons: "More space between people. Not much you can do I understand that. So overall great"
Pros: "Boarding was fast."
Pros: "Everything, thank you"
Cons: "Nothing, everything was perfect, thanks."
Pros: "An hour and 40 minute delay which would've made me miss my connection.bfortunately for me the next flight was delayed so with that and running through the airport to get from one gate to the other I made it... But stressful experience overall."
Cons: "Delays should be fully disclosed from the start as opposed to rolling changes and stringing customers along . WestJet should have booked us on one of the 5 earlier flights to the same or nearby airports. At a minimum we should have received vouchers for dinner as we were delayed through meal times"
Pros: "I enjoyed every bit of the flight"
Cons: "More water and a tv like air Canada"
Cons: "Seats too narrow"
Pros: "The flight was cancelled at the last minute I had to buy another flight with Air Canada that cost me double the price and i was stuck at the airport all day !!!! The Air Canada flight was at 6.30pm ,and the West Jet was suppose to leave at 11.30am"
Pros: "Empty plane"
Pros: "West jet always known for above and beypnd service"
Cons: "I was told I had time to run to washroom before boarding, and 5 min later the boarding area was empty and I was locked out. Plane was ready to leave me because the guy at desk forgot to tell them I wasn’t there yet. Thankfully I was able to hunt someone down to let them know I was there."
Cons: "Way too cramped. Only 1 washroom."
Pros: "Quiet and comfortable"
Cons: "Choice of food"
Cons: "For some reason, the return was in Hamilton not Toronto. Unfortunately, I noticed after I paid. Not sure why the flight wasn't from Toronto."
Pros: "The stewardesses were friendly and accommodating very pleasant experience!"
Pros: "At least they flown us back home.."
Cons: "Our flight to Toronto delayed by almost 3 hours and this was updated only 20 minutes before boarding, staff at checkin counter giving senseless excuses for the delay like crew members yet to come,weighing and balancing the baggage for fuel upload and even funny thing that captain just started his paper work for departure ( this is 2 hours after scheduled departure ). Did not offer any food coupons or any kind of compensation to anybody which created lot of inconvenience for travelers with young children..show some empathy Westjetters and operate like a professional carrier not like a curb side cab driver.."
Pros: "Crew was great. Tea or coffee would have been nice. Having to pay for everything is ridiculous"
Cons: "Three sets of crying children and parents who unable or reluctant to deal with them. Held everyone hostage."
Pros: "Talia is an excellent stewardess—She takes good care of people"
Pros: "The luggage was taken good care of"
Cons: "There wasn’t any complimentary gluten free snacks :3"
Cons: "Flight was delayed"
Cons: "Boarding process complicated, bad smells in cabin"
Pros: "The flight attendant and my Plus seat were great. Flight was smooth."
Cons: "Satellite news. I would like to see Fox News as an option."
Pros: "The plane was clean, and seating is very comfortable with enough leg room. Its one of the best domestic rides I had."
Pros: "My first trip started on a poor note; I got to airport about an hour before boarding, only to find out that my flight was rescheduled from 9:30am to about 6:15pm ( or so) on that same day without prior notice. I went up to the counter and asked for confirmation for the switch and inquire if there was an issue, which may have affected my original flight. Turned out that the change was due to weather conditions at Toronto (makes sense). I had suggested that it would have been nice to receive some sort of notification, before starting that day way too early and inconvenience of going to pickup my car from the airport parking, only to come back again. The attendant sympathized with my plight and compensated me with a lunch voucher (which was nice of him and WestJet). Matter was resolved; I came back to catch my flight and the trip was wonderful :)"
Cons: "I didn't like the fact that my flight was rescheduled without receiving any notification from Westjet."
Pros: "The Wet jet staff were very accommodating and lovely. The on board staff and on ground staff did their best to be very accommodating during very problematic weather issues related to Toronto."
Cons: "We were given wheels up time twice due to delays in Toronto for freezing rain. I ended up changing my flight to a direct from Calgary to London. The amount of time spent in the airport was definitely a negative."
Pros: "We flew - we landed"
Cons: "Six family members travelling together... you’d think you could sit together wouldn’t you! Coffee & pretzel/cookie for a 3hr flight. Landed just after 1700, waited for luggage for almost one hour... good thing it wasn’t an A380 or 747."
Pros: "Excellent crew."
Cons: "I miss the free movies..."
Cons: "Screen was broken Not much room for kegs"
Pros: "Not much.... so..so"
Cons: "Crew. & entertainment ( why pay for it )"
Pros: "I am mute and the staff was generally good at accommodating my communication methods. (still wish more staff knew American Sign Language; that remains the best flight experience ever)"
Cons: "Staff updated my status to Deaf passenger without my knowledge. I am not Deaf, my hearing is fine and I understand English perfectly. I have no problem understanding the safety messaging. I am mute, I can't talk, that's all. I try not to misrepresent myself so that I don't take resources from Deaf people, so this frustrated me. also, I guess WestJet changed food policy again, now MUST pre order food, because no food was available on the flight if not Plus."
Cons: "Screens like 15 years ago"
Pros: "Full disclosure, I did not partake in food or entertainment. But I had no issues. The staff was polite, I got on the plane, I got off the plane, end of story."
Cons: "The seats are to small, but that is every economy section that I fly on these days."
Pros: "I really liked the service with West Jet. The people were so friendly and helpful, and that was huge since we were not as familiar with Canadian procedures. After we got on board the flight, I do not remember much since I literally got on the plane and went to sleep. But I was comfortable enough to sleep!"
Cons: "Flight was delayed and they never let us onboard even when I was able to make it to the gate before it was closed. After missing the flight the hotel vouchers was provided but we were asked to report in 2 hours (i.e 4AM) so think abou whole night was literally wasted. Finally next flight was 11AM in the morning which I ended up boarding and finally reach Toronto after 8 hours of delay."
Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"
Pros: "Service crew was so nice and accomodating"
Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."
Pros: "Fortunately the plane was not crowded at 9pm and they made up for the 15 minute delay and arrived on time. Everything was pleasant and as expected."
Cons: "Having to pay to watch a movie and ear plugs"
Pros: "I got motion sickness and they helped me bringing ice to put on my neck. It helped a lot. They were amazing!"
Pros: "the price, friendly staff!"
Pros: "I liked the friendliness of the crew."
Cons: "The flight left late and was very full. The crew allowed passenger to board with carry-ons that were WAY BIGGER than allowed so the bins were stuffed and my small tote bag shoved to the back where I couldn't reach it and my rain jacket moved to another bin. Get some control over carry-ons over regulations size. Some were humongous! Flight was late, but I know that happens. BUT when the pilot touched down in Toronto it was with the biggest WHUMP I've experienced in 10 years. Maybe think about retesting his skills! Not kidding here!"
Cons: "I did not like how the flight was not full and I paid nearly $800 for it and I was informed that that was at a "discounted rate". there was literally just over 30 guests on the flight. Also, when I initially called to change my booking I was greeted by the most unprofessional and disrespectful representative of WestJet. It wasn't until my third call that I reached someone willing to help me change my flight reservation and she was extremely happy to do so."
Pros: "Crew amazing yes. Seat comfortable."
Cons: "None for now!"
Cons: "Hi, Pliz sort out the menu,the food was rubbish."
Pros: "It was great."
Cons: "Never took the fly"
Cons: "Flight was diverted for 4 hours due to thunderstorm in Toronto"
Pros: "Ease of boarding"
Pros: "The flight was delayed prior to leaving the gate, while lined up to take off and during the flight. All delays were promptly explained by members of the flight deck. The cabin crew were outstanding nothing seemed to be too much of a inconvenience to them."
Cons: "When I reserved in Kayak it said it included luggage!! I was charged 65 pounds!!! I need a regund for this!!!! Please let me know what to do!!"
Pros: "Plenty food. Very well looked after by the crew. Lots of good movies."
Cons: "Some of the screens had a scratches on them."
Cons: "You had to pay for your drinks and snacks on the plan."
Cons: "same as above"
Pros: "It was short and fine"
Pros: "British Airways has definitely got their act together it was a brilliant flight and the service was excellent it was a pleasure to see."
Cons: "not much room. cant explain the boarding. too complicated and required going down stairs."
Pros: "food was excellent ... service is always top notch"
Pros: "Mediocre experience on the ground; much better in the air -- competent, pleasant cabin crew."
Cons: "It seems amazing to me that BA will leave 50 First and Business Class passengers standing in line while they pre-board "families with young children". Some of the families had children who were 7 or 8 years old and certainly had no need for pre-boarding; its just an opportunistic way of jumping the queue. Similarly, some of the "elderly" passengers who claim to need pre-boarding on departure spring to their feet and dash down the aisle on arrival. Air Canada boards Business Class first on this same route; I'm going to migrate back to them, as virtually everything else on the two flights is comparable."
Cons: "No WIFI"
Pros: "Food, Movies Staff Treatment Aircraft: B787...quiet, new and clean Heathrow Terminal 5"
Cons: "12 hour delay. Very disappointed with British airways"
Pros: "Easy trip, well managed, efficient"
Cons: "No drink or snack unless you pay for it"
Cons: "Freezing cold cabin"
Cons: "You charged me for coffe after flying all night"
Pros: "Very good Premium Economy service. Comfortable seats and good food."
Cons: "Noise (crying babies) from the Economy section. Delay in departure."
Cons: "Please include a complimentary tea and/or snack."
Pros: "Same as above"
Cons: "Same as above"
Cons: "Couldn't take the flight because I was not allowed to check a bag. No mention of this was made when I booked."
Pros: "Good documentary films to choose from to pass time."
Pros: "Did not like that I had to buy a coke. Like common really?"
Pros: "great service - flight was smooth takeoff and landing"
Pros: "Fabulous experience on every level"
Pros: "I got upgraded which was a huge bonus and the staff were great and attentive."
Cons: "I bought an extra piece of laugagge and I had problems on both check in processes because I wasn't shown on the system."
Pros: "Food was ok - rest was terrible."
Cons: "Boarding was troublesome due to the fact the person made an error and changed my seat that I had already reserved. I noticed this while walking to the gate and then informed the person at the desk. After some time they determined the error happened at check in and she then returned me to the original booked seat. While in the flight, the lady behind me kept kicking my seat and complaining that I should not have the seat leaning back. Of course this is a fully acceptable function of flying in that the seat can be tilted back when not having food - the crew did not help at all and I was forced to fly the whole time with soon being rude behind me."
Pros: "The service was great!"
Cons: "Leg room. I'm very tall."
Pros: "The price! BA direct was twice the amount. Traveling with three adults can get costly"
Pros: "Polite and helpful"
Cons: "Lost my bag with items in it that are irreplaceable."
Cons: "Very very late. So much for British punctuality."
Pros: "It was short"
Pros: "Everything was fine."
Pros: "Lunch salad! Great idea. Mini forks too cute to stand."
Cons: "The gate not being announced until 20 minutes before boarding. However, this probably wasn't BAs fault."
Pros: "See overall comments"
Pros: "Staff's attitude, courtious and caring staff Flight timings, no delays Food was good"
Pros: "It's a short trip on Aer Lingus 1.5 hours so all was good"
Cons: "Wish Cork airport had an enclosed ramp for de planning rather than a step outside in the rain."
Pros: "I was upgraded to club world."
Cons: "Halfway through the flight a passenger who was apparently being "victimized" was placed next to me. This guy stank like a goat and was a disgusting slob. Way to ruin a rare upgrade."
Pros: "Everything was perfect. Thank you!"
Cons: "lost my luggage for no good reason"
Cons: "it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto"
Cons: "It was all excellent."
Cons: "More leg room in economy class seating. Very little recline of seats. It is torture flying on a Boeing 777 for 8 hours in economy."
Pros: "The crew was pleasant and helpful"
Cons: "No free snacks just drinks! Its a four hr flight. We left late due to slow boarding and they were slow to load baggage. The legroom is just too small for a flight over 2 hrs"
Pros: "Premium economy service and seat."
Pros: "Considering the thousands of passengers who saw their flights cancelled because of the grounded 737 Max’s the fact that I was on hold for only 30 minutes and then got rerouted for the next day is amazing! Thank you Air Canada."
Cons: "Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping"
Pros: "The stewardess was top-notch, professional and friendly"
Pros: "The flight attendants were nice."
Cons: "Paid extra for a little bit more leg room and ONE free drink which I had to remind them it was free. My seat didn't recline. My Tuscan Wrap was tasteless -- no it tasted like sawdust, and the food was not even complimentary with the "plus" charges like it is on Westjet. No preboarding traveling with a pet. ☹️"
Cons: "Sitting around Calgary airport for 7plus hours, Late arrival in Toronto at 6am - meetings start at 8:30. Second major delay (mechanical) in 3 weeks - losing confidence in AC"
Pros: "Nice new aircraft. Very pleasant seating. Great entertainment"
Cons: "New aircraft was late arriving from toronto as usual and the toilet was busted meaning 25 people had to be shed from the flight to allow it to leave and we were then delayed and hour as baggage was transferred to another aircraft. Not AC's best performance."
Cons: "This leg was so late...I was waiting in Calgary almost 7 hours... they put me on a different flight so I would make my connector in Toronto to Windsor....I originally had a 2 hour window. The second plane was so late, by the time I landed in Toronto, I had 10 minutes. Needless to say, after starting out in Kamloops at 6 am, that was missed also. Last leg missed as well, and had to wait another 4 hours for the last flight out. Just an incredibly frustrating trip"
Pros: "Flight was late leaving and I had a connection flight - they changed my seat so I could be at the front and get my bag easily and run to get my connecting flight. Everyone was very helpful."
Cons: "Flight delay"
Pros: "The staff - they're always pretty good. The food is also very decent - lot's of jokes about airline food but it's not bad."
Cons: "The seats need some sort of engineering redesign - like maybe they all recline in a row. Airplane seats are never comfortable. Also, for entertainment, they offer USB and AC power which is good, but they should also look into upgrading all the tablets and running linux on them or some operating system with less overhead - the movie displays are really slow and unwieldy."
Pros: "excellent service"
Cons: "flight was late"
Pros: "Flight cancelled due to weather, the workers made it seamless."
Cons: "Had to tack on extra expenses for food while waiting for the next flight. Should have gotten some type of vouchers to cover meals at the very least during cancellations. That would be next level."
Cons: "5 h delay in MDT and 10 h delay in Toronto. Absolutely terrible"
Cons: "The plane was late and caused me to miss my connecting flight and my very important doctor's appointment."
Pros: "Getting off the plane. Westjet is better."
Pros: "Great staff on plane"
Cons: "Plane was overweight due to the plane carrying luggage from a previous flight. This is poor logistics planning on Air Canada. We were delayed by an hour and waited inside the plane on the tarmac while they removed the extra luggage to reduce weight."
Pros: "Flight attendants were friendly and helpful."
Cons: "Many connecting flights jammed together F terminal at YYZ. SOME thing caused delay after delay. This really messed up baggage people. Once we boarded after like - 10 delays and a gate change, there were NUMEROUS whole-flight mixups with luggage - so many similar flight numbers traveling to same destination and whole flights awaiting their luggage. Our party of four had our luggage spread through THREE different planes. WTH? No customer service at DTW once we arrived and there were so many livid people. Absolutely awful. We were supposed to arrive at 5PM and it's now 3:11AM. My son just completed filing a luggage claim loss. And we are off to drive home to Grand Rapids two hours away. Nightmare."
Pros: "The crew to Calgary was wonderful. Flights were on time. Airbus was comfortable and quiet."
Cons: "The crew from Calgary to Toronto was average - not pleasant...."
Pros: "Seat is not too crowded"
Cons: "No snacks"
Pros: "loved the free movies"
Cons: "The 2 hour delay."
Pros: "I didn't like anything."
Cons: "I was stuck in immigration for about an hour. The screening process at this airport is so laborious. You have to wait on a bench until they call your name and they don't care if your flight is about to be boarding. I understand that immigration is necessary but they could at least have people form a queue instead of having us wait for our names to be called. I told them that my flight would be boarding in 25 minutes and they told me "Oh, don't worry, they'll just put you on the next flight". But when I got to my airline to check in, they charged me $150. I needed that $150 to pay some bills when I got back home."
Pros: "easy flight"
Cons: "small flights"
Cons: "No end to delays."
Pros: "Very friendly service, good food, good entertainment selection, comfortable seats and ample room for carry-on luggage"
Cons: "My headphone jack didn't work so it was hard to use the entertainment system as I had to hold the headphones in the right position for the entire flight - not a huge deal of course just inconvenient. My flight was also delayed and I could not make my connection..I understand delays happen but I don't understand why there was such little time between my first flight and my connection...seems silly. Luckily I was put on the next flight which I am very appreciative of."
Pros: "Flight was delayed 4 hours, however the boarding was efficient and the crew were very friendly."
Cons: "4.5 hour delay. 30 mins to try and use a voucher (???)"
Cons: "The lady who checked us in caused a major problem with seating. The person I was traveling with was blind and I was her guide. We specifically asked to be seated together and the lady told me we were. I even confirmed with her and she told me yes again. When we boarded we found out our seats were 17 rows apart. I found out that she did this for the connecting flight as well (not as far apart but still not together) this caused a great deal of stress as I couldn't help her when I needed to."
Pros: "The seats were comfortable and the crew was friendly. We were re-booked onto another flight by the time we de-planed, which took some stress away."
Cons: "The entertainment selection needs more variety. The food choices were just okay. The flight was delayed and we missed our connection. Also, our friend received a food voucher for the delay while we did not. Boarding can be a little chaotic."
Pros: "This flight ended up arriving at the final destination a day later instead of first thing in morning last thing at night."
Cons: "On my flight from Toronto to Vancouver on September 15 only one earphone worked and on the flight from Calgary to Toronto in September 21 the sound was patchy"
Cons: "Second flight in a row delayed almost 1.5 hours."
Pros: "Having the leg room of the emergency aisle"
Cons: "29f is marked as a window seat, it is not. It's an emergency exit. No outlets were provided so I had nowhere to charge my phone. My on flight entertainment system was stuck in the out away position. I was very sick and the emergency exit had a terrible draft upon landing"
Pros: "Nice staff. Efficient boarding."
Cons: "No basic food for free."
Cons: "Can't believe not even pretzels"
Cons: "Headphone jack was broken and just crackled in my ear. Flight attendant charged me for a wine then forgot to give it to me, when I asked for it she then did not believe me and I had to dig out my receipt."
Pros: "As usual the crew aboard the plane was fantastic. I enjoy the flight from Calgary to Toronto. The planes have the onboard entertainment systems with newer movies for free. Free wifi should be a thing."
Cons: "Few cookies or something snack like would be nice"
Cons: "Carry on bags of 2 delayed seating of people"
Cons: "I had a last minute seat assignment (middle seat) in both legs of my flight. AC lost my bags and a day later only retrieved one of them. Still waiting for my second bag."
Cons: "TV didn't work Not snack or snack/food options even asked Got offered a drink much too late in the flight"
Pros: "Air hostess’ were really nice"
Cons: "No snacks offered"
Pros: "Friendly crew"
Cons: "Seat wasn't reclining and was very uncomfortable"
Pros: "The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages."
Cons: "We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers."
Cons: "We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off."
Cons: "To have known that you had to do security twice without leaving the boarding area."
Pros: "Crew is nice."
Cons: "Had to wait 15 mins because our gate was in use. Seats are old and hard."
Cons: "We boarded late and arrived late."
Pros: "There was an empty seat next to mine so could stretch my legs..."
Cons: "Late departure, late arrival... Had to use a ptv which took forever. Had to run for connection flight."
Pros: "Boarding was almost on time. Crew was good."
Cons: "Why did I pay additional $200 dollars to check 1 bag? $70 Canadian there, $50 pounds back (converted to $100 on my bank app.) Ridiculous won't be flying this airline again. Food was terrible - didn't eat. The crew didn't turn off the plane lights to MCR overnight flight, didn't sleep even 1 minute."
Pros: "The seat was nice"
Cons: "Seat options could be better"
Pros: "The crew service was polite and efficient. As I have long legs, the distance between seats means I can't move around much."
Cons: "Travelling in economy class means the food is okay but not great. It used to be better a few years ago before the intense competition between airlines for passengers."
Pros: "Boarding arrangements."
Cons: "The only thing Air Transat could do better is punctuality. They do everything else very well and then spoil it with late arrivals and departures."
Cons: "Better notification that I was going to be charged £50 for each piece of luggage"
Cons: "Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting."
Pros: "Flight was quiet and uneventful. Kudos to the pilots."
Cons: "Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible."
Cons: "No charging outlet for tablets or cell phones"
Pros: "It left fairly promptly. Service was efficient. The seat was comfortable."
Pros: "Hassle free and easy. Since our airport arrival was ddlayed by rush hour traffic, the check jn process was made easier by the Air Transit attendant's assistance to be processed through fast track security clearance."
Cons: "The Food and Entertainment raiting above should be understood as Not Applicapble"
Pros: "Food was better than on my flight to Porto"
Cons: "There was no water in the washrooms from the start of an 8 hour flight!"
Pros: "Courteous crew"
Cons: "Didn’t leave on time"
Pros: "The staff were very helpful and the flights were comfortable."
Cons: "The food was catastrophic, just mush."
Pros: "Reliability and flights departed and arrived as scheduled"
Pros: "Great video system."
Cons: "Seats and legroom are insufficient."
Cons: "The washrooms were a disaster"
Pros: "Extremely friendly staff and wonderful service"
Cons: "It was all good."
Pros: "On time,I could charge my mobile"
Cons: "The curser of the smart screen was hard to use"
Pros: "Flying with Air Transat is pretty painless and stress-free. Check-in is quick and the service onboard is quite good."
Cons: "I wish ther were more meal options."
Cons: "2.5 hr on tarmac before departure"
Cons: "The flight was delayed by almost 2 hours and there was no notification about it so that I could've planned my journey better. Even though the flight was delayed - the airport boards also showed the flight to be on time. Due to that I showed up on time of the original flight time and had to wait a long time at the airport."
Pros: "Excellent baggage drop off and boarding in London. A surprise, quite pleasant meal. Good film choices. What's not to like?"
Cons: "One bathroom down meant the others were overworked."
Pros: "The crew was nice and friendly."
Cons: "County check-in online and delayed 1.5 hours"
Cons: "Antiquated electronics use procedures"
Pros: "Stewardesses were great..... Very Helpful"
Cons: "Plane was dated ..... Bathrooms not clean."
Pros: "Helpful and friendly attendants."
Cons: "Cabin was too cold."
Pros: "It was a mediocre flight, what can I say: minimal leg room, right isle spaces and not nearly enough room to be comfortable. The in flight accommodation was a nice touch. No snacks but free soda/juice/water provided"
Cons: "Nearly zero personal space. The leg room was so minimal for a woman of 5'6 that when the lovely person in front of me reclined I had no choice but to invade the person next to me. There were no snacks provided and overall an uncomfortable experience."
Cons: "Sitting in Toronto for three hours past scheduled boarding, minimal information. Missed my train out of Gatwick and only two pieces of luddage out of three."
Pros: "Great, smooth flight and landing!"
Pros: "We paid extra for the options plus on this flight, which meant that we were able to choose our seats, we were given snacks, bottles of wine with our meal, blankets, pillows, face masks and headphones. Everyone else had to pay for these items on flight (if they wanted them). As a result we felt like royalty."
Cons: "Unfortunately you can never escape the family with the screaming baby..."
Pros: "Friendly service, modern aircraft"
Cons: "The seats were very uncomfortable and mine wouldn't recline. There was no leg room . I sat by a larger woman and had no body space . I was touching her the whole time . I couldn't sleep the whole time. It was like torture."
Pros: "extra leg room extra luggage allowed priority boarding because I had option plus on the international leg of the journey"
Cons: "No individual TV screen. No option plus offered No movies staff a little irritable when I asked to buy food as they were all attending to club class. staff much more pleasant on the international leg of the journey"
Pros: "The flights were efficient and streamlined. There was very little waiting and no luggage issues."
Cons: "The flight attendants were not pleasant or helpful. They were rude for no reason to the passengers."
Cons: "Older, tight space plane with a kids movie on overhead screens."
Pros: "I upgraded. What a difference!! First time travelling by Air Transat but hopefully not my last!! Great experience from start to finish."
Cons: "No complaints. Everything was great! Wish we could give more than 5 stars to some of the categories. The crew were amazing!!"
Pros: "Nothing much"
Cons: "Deboarded at farthest terminal, they misplaced some of our luggage, moved location of luggage retrieval to further away after making us wait for over an hour. Took forever to finally have luggage arrive."
Pros: "Comfortable seating, good entertainment selection available and drink provided on short flight."
Cons: "Delay and disorganization at airport left passengers frustrated with at least 3 changes to gate prior to departure. Added to this was the incorrect announcement on P.A. System at 6:55pm a change of gate to leave at original time (7pm), only to have a stampede of passengers arrive at newly assigned gate to have no airline representative there and soon a new/revised departure time of 21:05 instead. Hopefully, those clients with international connections were able to make it, but I suspect that several had their plans changed with this > 2 hour delay."
Pros: "20min early and excellent crew"
Cons: "Wifi entertainment went offline 30mins and and never restored. So no movies"
Pros: "Absolutely terrible experience"
Cons: "Boarding was a little challenging but that was more a function of updating and construction at Faro airport."
Airlines flying to Ontario have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Ontario
Masks required on board, masks provided on flights to Ontario
Social distancing seating
Middle seats unavailable to book on flights to Ontario
Testing for antibodies, testing for symptoms for flights to Ontario
Waiving of change fees. Search flexible flights to Ontario