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2 locations in Old Ottawa East
Filters
Reviews
10.0 Wonderful
Jan. 2019
Pros:
Excellent customer service at the downtown location.6.0 Okay
Nov. 2017
Pros:
The drop off was no hassle and straight forwardCons:
Staff was condescending and the car type listed was no where close to what came up on enterprise confirmation email. Took almost a full hour to sort the invoice out. Was offered a discount (I never asked for one) and then was not given the discount ?2.0 Poor
Nov. 2017
Cons:
They double charged me ! Then I had to call them 4 times to get my money back Waisted my time and energy! And nobody offered any compensation !10.0 Wonderful
Oct. 2017
Pros:
Helpful staff, clean and new car, and good price! Thanks Robbie!10.0 Wonderful
Aug. 2017
Pros:
Renting was easy and painless. Very helpful staff, great experience.2.0 Poor
Feb. 2017
Pros:
NOTHING. ABSOLUTELY unprofessional staff. every location gives you a different information regarding the same policy. MY LAST TIME going to Enterprise for ANYTHING. I will be sure to let my followers and subscribers know how terrible of a car rental company and experience this was!Cons:
NOTHING. ABSOLUTELY unprofessional staff. every location gives you a different information regarding the same policy. MY LAST TIME going to Enterprise for ANYTHING. I will be sure to let my followers and subscribers know how terrible of a car rental company and experience this was!One location in Old Ottawa East
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Reviews
8.8 Very good
May 2019
Pros:
Drop off wasnt that easy.8.0 Very good
Oct. 2022
2.0 Poor
Mar. 2022
10.0 Wonderful
Oct. 2021
1.9 Poor
Jul. 2021
2 locations in Old Ottawa East
Filters
Reviews
8.0 Very good
Oct. 2023
2.0 Poor
Feb. 2019
Cons:
The rental place was supposed to open at 8 A.M. (as was indicated on their own front door), which was when my pickup was arranged for. I got there at 8:05 A.M. and waited until 8:25 A.M. until I had to find other arrangements to get to my appointment because no one showed up.4.0 Mediocre
Sep. 2023
10.0 Wonderful
Sep. 2023
10.0 Wonderful
Aug. 2023
10.0 Wonderful
Sep. 2022
2 locations in Old Ottawa East
Filters
Reviews
2.0 Poor
Feb. 2024
10.0 Wonderful
Oct. 2023
2.0 Poor
Aug. 2023
2.0 Poor
Oct. 2022
10.0 Wonderful
Oct. 2019
Pros:
Central drop off location, clean car10.0 Wonderful
Nov. 2017
Pros:
Very nice personnel working the counter. Easy to pick up and drop off after hours. Would use them again when in the area.2 locations in Old Ottawa East
Filters
Reviews
6.0 Okay
Mar. 2019
Pros:
Friendly staff for pickup. Great downtown location.Cons:
The vehicle check. According to the staff, the vehicle was damage free. Upon review, I found multiple areas with minor to moderate damage. This was rectified and an apology was given.8.8 Very good
Mar. 2019
Pros:
Staff was friendly and very helpful.Cons:
The office was small. Garage was cold, wet and damp. Hertz needs to update the facility.8.0 Very good
Jul. 2018
Pros:
Good SUVCons:
They close the gate so there is no place to park when you drop it off after hours.10.0 Wonderful
Apr. 2018
Pros:
Nice spot in downtown Ottawa The car is very clean The staff are really nice2.0 Poor
Jun. 2017
Pros:
NothingCons:
They just don't care. no effort. Hertz: never again10.0 Wonderful
Nov. 2016
Pros:
Very caring customer services. Fanus NamuterezaOne location in Old Ottawa East
Yes. Based on our information, ROUTESCARTRK in Sandy Hill is the cheapest car rental location in Ottawa. It is located at 2644 Leitrim Road,, ON.
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